Archipelago Renewables Corporation (ARC) is part of the Maharlika Consortium, a partnership between WEnergy Global Pte. Ltd., Maharlika Clean Power Holdings Corp., and CleanGrid Partners Pte. Ltd. The consortium is at the forefront of developing and operating hybrid microgrid systems that bring sustainable, reliable, and affordable electricity to off-grid, unserved, and underserved communities across the Philippines.

By integrating solar photovoltaic (PV) systems, battery energy storage systems (BESS), and diesel generators with smart grid technologies, the Maharlika Consortium delivers tailored solutions that ensure continuous, efficient, and clean power supply in remote and geographically challenging areas.

Through this collaboration, ARC contributes to the shared mission of advancing energy access and supporting the Philippines’ transition toward a clean, inclusive, and sustainable energy future.

Archipelago Renewables Corporation

The successful candidate, as member of a team, will contribute to:

Microgrid Powerplant Construction Phase (Initial 6 – 9 months):

<ul>
	<li>Construction Oversight: as a team member to the daily construction activities, including civil and electrical works ensuring compliance with design specifications, quality standards, timelines, safety protocol, and environmental regulations. Support in monitoring contractor performance and adherence to contractual obligations.</li>
	<li>Quality and Compliance: Co-conduct site inspections to ensure both civil and electrical construction activities, as well as material quantity and quality testing meet project standards and specifications.</li>
	<li>Issue Resolution: Promptly address design and construction issues, implement proactive corrective actions, and document scope changes.</li>
	<li>Safety and Environmental Trainings: Enforce safety and environmental protocols and conduct necessary audits as per OHSA, DENR and LGU standards.</li>
	<li>Team Coordination: Facilitate communication and collaboration among teams to ensure alignment and achieve project objectives.</li>
	<li>Reporting: Provide detailed and accurate updates to the Project Manager on construction progress, site issues, risks, and any deviations from project plans and designs. Maintain records of site activities, inspections, and project changes.</li>
</ul>

 

Operation and Maintenance (O&amp;M):

<ul>
	<li>Performance Monitoring and System Optimization: Monitor and assess the performance of the solar PV panels, inverters, battery energy storage system, diesel generators and other critical components through energy yield reports, equipment logs and performance testing. Analyze key plant data—such as solar irradiance, performance ratio, battery cycling trends, fuel consumption, and inverter efficiency—to identify inefficiencies and optimize overall system performance.</li>
	<li>Maintenance Planning and Coordination: Develop and manage preventive and corrective maintenance schedules, coordinate manpower deployment, tools, and spares across sites. Work closely with the central operations team on inspections, repairs, and inventory tracking, and provide on-site support when required. Conduct hands-on training for local teams on key tasks such as electrical testing, generator maintenance, and emergency shutdown procedures to build technical self-reliance.</li>
	<li>Inventory and Resource Management: Plan, coordinate and oversee budget requests, tools, spare parts, and equipment inventories across all sites, ensuring timely procurement to prevent operational disruptions, ensuring cost-effective use of resources while maintaining high system performance and reliability.</li>
	<li>Critical On-Site and Emergency Support: Work closely with power grid engineers to manage and supervise critical maintenance activities. Provide remote supervision and technical support to plant officers during high-priority maintenance tasks, and implement emergency response strategies—such as troubleshooting faults, diagnosing abnormal electrical behavior, and resolving generator auto-start failures, to ensure continuous 24/7 electricity supply to consumers. Be available for short-term on-site assignments to provide direct support and address urgent operational requirements.</li>
	<li>Environmental, Safety and Regulatory Compliance: Enforce environmental and safety standards by conducting and submitting risk assessments, compliance reports, and regulatory documentation. Ensure full adherence to regulations set by the DENR, DOE, ERC, NPC and LGUs, and maintain audit-ready records to support ongoing compliance. Track, update, and maintain all required licenses and permits to ensure uninterrupted operations and regulatory readiness.</li>
	<li>Data-Driven Decision Making and Reporting: Maintain a centralized database of maintenance records, fault incidents and operational logs. Generate insights for management and recommend policy, resource or process adjustments.</li>
</ul>

Complex Problem-Solving

Attention to Detail

Autocad

Communication Skills

Data Analysis

Electrical Design

Microsoft / MS Office

Senior Power Generation Engineer

Yondu is a Philippine-based IT solutions company owned by Globe Telecom. We empower businesses across various industries through a wide array of innovative technology solutions to help them scale in the new digital economy. Our mission is to create happier technological experiences by turning great ideas into excellent and valuable business solutions.
If you’re looking to advance your career in the IT industry, Yondu is the best place to be. You will be a part of a young, dynamic culture that always pursues innovation and growth. As a Yondude, you’ll gain fresh perspectives from a team of knowledgeable and competitive individuals and learn how to develop cutting-edge business solutions that go above and beyond. You’ll also enjoy collaborating with brilliant and fun people who are ready to take on the world.
Established in 2001, our company has grown exponentially, and we’re always on the lookout for highly skilled and competitive individuals to innovate and evolve with. If this sounds exciting for you, #BeAYondude, and leverage your expertise to help us achieve our ultimate goal of going above and beyond!
Join us and grow your career in the IT industry!

YONDU INC.

The Operations Lead is responsible for monitoring business operational activities and contributes to the effective production of products and/or provision of services. This position supervises day-to-day activities to ensure efficient service that meets the expectations and needs of customers and clients/partners.

Operations Lead

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We're looking for a visionary Design Lead to spearhead our design team and set the standard for excellence in healthcare technology design. This role is at the heart of our mission, blending art and science to create intuitive, impactful products that improve lives. As a Design Lead, you will guide our design philosophy, strategy, and execution, inspiring your team to push the boundaries of what's possible.

Key Duties:

<ul>
	<li>Lead and mentor a team of talented designers, fostering a collaborative, innovative, and high-performance culture.</li>
	<li>Develop and execute a cohesive design strategy that aligns with our company's mission and product goals.</li>
	<li>Collaborate with cross-functional teams, including product managers, engineers, and healthcare professionals, to ensure design excellence from concept to launch.</li>
	<li>Champion user-centered design principles and practices, ensuring our products deliver exceptional user experiences.</li>
	<li>Conduct and apply user research to inform and validate design decisions, ensuring our solutions are both innovative and grounded in real user needs.</li>
	<li>Oversee the design process, ensuring high-quality deliverables and efficient workflows.</li>
	<li>Stay ahead of industry trends and incorporate best practices in healthcare technology design to keep our products at the forefront of innovation.</li>
</ul>

Design Lead

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

M2.0 Communications is seeking a visionary Video Lead to lead our video production team in creating impactful and innovative video content. This role will oversee the creative process from concept to delivery, ensuring all projects align with brand guidelines, engage audiences, and achieve business goals.

Key Responsibilities

Creative Leadership:

<ul>
	<li>Develop and execute creative strategies for video projects in line with brand guidelines and campaign goals.</li>
	<li>Lead brainstorming sessions, inspiring teams with innovative concepts.</li>
	<li>Create storyboards, mood boards, and creative briefs to communicate ideas effectively.</li>
	<li>Stay updated on industry trends and technologies to incorporate cutting-edge ideas into campaigns.</li>
</ul>

Production Oversight

<ul>
	<li>Oversee all phases of video production, from pre-production to post-production, ensuring high-quality output.</li>
	<li>Collaborate with producers, directors, editors, and other professionals to bring concepts to life.</li>
	<li>Provide on-set direction to ensure visuals, audio, and performance meet project standards.</li>
</ul>

Performance Analysis and Optimization

<ul>
	<li>Collaborate with marketing, product, and leadership teams to align creative strategies with business objectives.</li>
	<li>Use data-driven insights to enhance creative approaches and improve future campaigns.</li>
	<li>Optimize video content for various platforms, including social media, streaming, and advertising channels.</li>
</ul>

Team Management

<ul>
	<li>Lead and mentor a team of creative professionals, fostering collaboration and innovation.</li>
	<li>Provide constructive feedback to refine concepts and improve execution.</li>
	<li>Build a culture of excellence, creativity, and teamwork.</li>
</ul>

Client and Stakeholder Collaboration

<ul>
	<li>Serve as the primary contact for clients and stakeholders on creative matters.</li>
	<li>Present ideas and campaigns, incorporating feedback as needed.</li>
	<li>Build strong relationships with clients by delivering exceptional creative solutions.</li>
</ul>

Video Lead

MAKE YOUR BEST CAREER MOVE YET!

Join one of the fastest growing tech companies in the Philippines. Get to enjoy a fun-filled work culture that empowers you to do your best work!


ABOUT US

Sprout Solutions is a software-as-a-service (SaaS) company that aims to deliver the best automated HR and payroll solutions for the Philippines. We want to help all types of businesses grow with our suite of cloud-based HR and payroll software to streamline and simplify processes.

Here at Sprout, we want people who are driven to make things better than they were before. We desire individuals who are brave and courageous to bring positive change, no matter how small or big it is. We are committed to revolutionize the Philippine economy by building world-class software with the power of local talent.


SPROUT CULTURE

Sprout’s mission is to transform the way HR works in emerging markets. As a company, we want to help the Philippines move forward through technology, doing what we do best. Despite that, we’re proud to say that Sprout has one of the most fun work cultures in the country!

We love getting things done, while also having some fun in between. Be part of an agile startup that is young, energetic, and committed to helping the Philippines move forward.


FUN THINGS WE DO

Weekly fun things:
Being fit and healthy is a top priority at Sprout! Healthy lunch Mondays, Muay Thai Tuesdays and Thursdays, Wellness Wednesdays – these are the things we do every week! We also have sports programs like basketball and badminton, as well as weekly free massage and Zumba sessions for all employees. We’re also proud to have a CEO who’s also a professional Muay Thai fighter – how cool is that?

Sproutings (Sprout Outings):
Here at Sprout we prioritize our employees’ well-being – that’s why we go on trips outside the city twice a year to unwind, relax, and bond together. All of us work hard for most of the year, which is why we love to explore the outdoors and chill out whenever we can!

Monthly gatherings:
To celebrate our company milestones and career achievements, we gather around every month over food and drinks. There’s a different theme every month which brings out talent and creativity in everyone!

--

JOIN US TODAY!

We’re excited to know you and see how you fit with Sprout!

Send in your application and we’ll get back to you soon. :)

Sprout Solutions

Job Scope

<ul>
	<li>Lead the end-to-end lifecycle of products—from idea to launch to improvements</li>
	<li>Work with different teams (tech, design, sales, marketing) to deliver product features</li>
	<li>Gather and prioritize requirements based on user needs and business goals</li>
	<li>Analyze market trends and competitor products to guide product direction</li>
	<li>Build product roadmaps and ensure timely delivery of milestones</li>
	<li>Track product performance and recommend enhancements</li>
	<li>Ensure smooth product rollouts, training, and adoption</li>
	<li>Act as the voice of the customer inside the organization</li>
</ul>

Product Lead

Direc Business Technologies, Inc. empowers businesses of all sizes by providing strategic technology roadmaps and enabling them to achieve digital competitiveness through intelligent business management solutions that automate their end-to-end operations.

We are always up to date with business trends and new technologies which enable us to deliver relevant solutions to enterprises today!

DIREC BUSINESS TECHNOLOGIES INC.

Lead Development Specialist is responsible for identifying, nurturing, and qualifying potential leads to support the sales pipeline and contribute to the company’s overall sales and marketing strategy. This role focuses on the early stages of the sales process, generating leads through various channels, engaging with prospects through targeted communication, and evaluating their readiness to move further along the sales funnel.

Key Responsibilities

Lead Qualification: Assess and qualify leads based on predefined criteria such as budget, authority, need, and timing (BANT), ensuring they match the company's sales goals and are ready for sales engagement.

Lead Nurturing: Implement lead nurturing strategies to engage and educate prospects through informative and persuasive communication, building relationships that guide them toward a buying decision.

Data Management: Maintain accurate, up-to-date records of lead interactions and statuses in the Customer Relationship Management (CRM) system, ensuring smooth handoffs to the sales team.

Collaboration: Work closely with the sales and marketing teams to align lead generation and nurturing strategies with overall business objectives, and ensure seamless transitions of qualified leads to sales.

Performance Analysis: Track, monitor, and analyze the effectiveness of lead development activities. Provide insights and adjustments to improve strategies and outcomes.

Proficiency in Promotional Platforms: Utilize and optimize tools such as Google Ads, LinkedIn Sales Navigator, and email automation platforms to increase lead generation efficiency and reach.

Lead Development Specialist

Our group of companies range from services, localization, retail and technology. We help companies go global by providing services that enable organizations to widen their reach, explore new ventures and most importantly communicate value to their customers. As a vertically integrated company, our values lie in our ability to innovate and our people.

Elite Worldgroup

<ul>
	<li>Design and execute sales development strategies that drive qualified leads, generate sales, and build opportunities.</li>
	<li>Develop pricing strategy to increase sales conversion and ensure competitive positioning.</li>
	<li>Leverage CRM tools to monitor pipeline health, segment leads, spot conversion trends, and maintain data hygiene.</li>
	<li>Develop and optimize lead scoring models, sales cadences, and outreach workflows.</li>
	<li>Collaborate with sales and marketing teams to align messaging, targeting, and go‑to‑market strategies.</li>
	<li>Analyze campaign performance and pipeline metrics to identify bottlenecks and areas for improvement.</li>
	<li>Conduct competitive and market analysis to support strategic decision‑making.</li>
	<li>Train, lead, and support SDR/BDR teams on CRM usage, data hygiene, and best practices for lead qualification.</li>
	<li>Work cross‑functionally to improve customer acquisition strategies and nurture workflows.</li>
	<li>Lead fieldwork when necessary: meet clients, engage with prospects in person, represent the company externally.</li>
	<li>Report regularly on key metrics such as conversion rates, lead quality, campaign ROI, and overall sales results.</li>
	<li>Create strategies to increase sales, including team structuring, incentive design, field vs inside sales balance etc.</li>
</ul>

Sales Group Lead

About the role: 
 
As the Quality Assurance Lead at YONDU INC.', you will be responsible for overseeing the quality assurance processes and ensuring the delivery of high-quality software products. This full-time role is based in Taguig City Metro Manila and is critical in supporting the Information &amp; Communication Technology and Testing &amp; Quality Assurance functions within the organisation.

 

What you'll be doing:

Developing and implementing comprehensive quality assurance strategies and test plans

Leading a team of quality assurance professionals to execute testing activities across all development stages

Identifying, documenting and tracking software defects, and working with the development team to resolve issues

Collaborating with cross-functional teams to define and monitor quality standards and Key Performance Indicators (KPIs)

Reviewing and analysing test results to identify areas for improvement in the software development lifecycle

Providing regular progress reports and updates to stakeholders

Staying up-to-date with industry trends and best practices in software quality assurance

Quality Assurance Lead

<ul>
	<li>Manages overall operations and is responsible for the effective and successful management of resource, productivity, quality control, and service level agreement as established and set for the Managed Services Group. </li>
	<li>Serves as a company representative on issues. </li>
	<li>Enhance the procedure, systems, and principles in the areas of service and operations management and looks for opportunities to expand services. </li>
	<li>Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws.</li>
	<li>Recruit, select, train, assign, schedule, coach, counsel, and discipline team members</li>
	<li>Communicates job expectations; planning, monitoring, appraising, and reviewing job contributions</li>
	<li>Contributes operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends</li>
	<li>Forecasts requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions</li>
	<li>Develops operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving the product, equipment utilization, inventory management, and shipping</li>
	<li>Analyzes process workflow, employee and equipment requirements; implement changes</li>
	<li>Serves as the primary point of contact when there are customer issues related to quality, customer service, or accidents, and mishaps.</li>
	<li>Communicate customer issues with the operations team and devise ways of improving the customer experience, including resolving problems and complaints</li>
	<li>Works closely with Service Delivery Manager and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.</li>
	<li>Communicate all operating policies and/or issues </li>
	<li>Other job-related activities that may be assigned from time to time.</li>
</ul>

Operations Lead [DevOps]

OUR BUSINESS

First Gen Corporation (First Gen) is a leading independent power producer in the Philippines that primarily utilizes clean and indigenous fuels such as natural gas, geothermal energy from steam, hydro-electric, wind, and solar power. The company has 3,489 MW of installed capacity in its portfolio, powering 21.4% of the country’s gross generation.

First Gen is a natural gas pioneer and owns four out of the five natural gas-fired power plants in the country. These are the 1500-MW Sta. Rita and San Lorenzo plants, the 97-MW Avion and the 414-MW San Gabriel power plant. Avion will be the first power plant in the Philippines to run on aero-derivative gas turbines while the San Gabriel plant is expected to be the most efficient natural gas-fired plant in Southeast Asia. First Gen also has the largest portfolio of power plants that use clean, renewable and indigenous fuels. The plants are present in all three grids of the Philippines, and can serve the baseload, mid-merit and peaking market segments.

“Going forward, we continue to keep our eye on remaining relevant, effective, pioneering, and smart about the choices we make in moving towards a decarbonized world… First Gen continues to care about the world we live in, and we will continue to dare to make positive contributions.” 
– President and Chief Operating Officer, Francis Giles B. Puno

First Gen Corporation

Pi Energy Inc. is First Philippine Holdings’ wholly-owned subsidiary, specializing in energy solutions and the development of relevant energy efficiency and data solutions. Through Pi, we provide sustainable and cost-effective energy solutions that address your business needs and support your energy goals.

Our energy solutions and technology includes energy audit, remote energy monitoring system, distribution transformer, primary metering service, and solar energy source.

Pi Energy

The role of the Technical Services Lead is to manage the Technical Services activities and lead the engineers to ensure that all of the team's targets are met. This includes coordination with the Arsenals and Business teams to ensure proper deployment of necessary manpower and support, and completion of projects with accuracy and efficiency. This role includes provision of guidance and expertise to the team on both Project Management and Technical fronts.

Roles &amp; Responsibilities:

Lead the following activities and ensure that all arsenals’ pre-sales needs are being met, that projects are being implemented on time with the agreed quality and costs, and that all projects and installations are being properly operated and maintained.

Pre-sales Activities

<ul>
	<li>Customer meetings and site inspection</li>
	<li>Project costing</li>
</ul>

 

Implementation Activities

<ul>
	<li>Contractors engagement</li>
	<li>Project implementation management</li>
</ul>

 

Operations and Maintenance Activities

<ul>
	<li>Operations Monitoring</li>
	<li>Maintenance management</li>
</ul>

 

People Management Activities

<ul>
	<li>Project Management Guidance</li>
	<li>Technical Guidance (electrical, structural)</li>
</ul>

Technical Services Lead

• Conduct detailed assessment of current Webex deployment including conferencing, messaging, and voice integrations.

• Map Webex features and policies to Microsoft Teams collaboration and governance standards.

• Provide technical inputs and support for Teams adoption planning, pilot execution, and global rollout.

• Validate Intune device compliance and coordinate VOSS alignment for user provisioning and lifecycle management.

• Identify risks, feature gaps, and operational impacts with mitigation recommendations.

• Strong knowledge of Cisco Webex platform, including conferencing and user experience administration.

• Hands-on experience with Microsoft Teams collaboration services, compliance, and meeting policies.

• Familiarity with Intune for device enrollment, compliance, and policy enforcement.

• Experience handling unified communications change management and user adoption programs.

Primary Skills: Webex to Microsoft Teams Migration Specialist.

Shift Schedule: 2PM to 12AM PHT

Work Set up [Hybrid/WFH/RTO]: Twice-a-week In-Office setup.

Location (During onsite): Uptown 3

Cisco Networking (CCNA)

Cisco WebEx Lead

General Responsibilities: 
The Operations Lead is responsible for monitoring business operational activities and contributes to the effective production of products and/or provision of services. This position supervises day-to-day activities to ensure efficient service that meets the expectations and needs of customers and clients/partners.

Duties and Responsibilities:

<ul>
	<li>Manages overall operations and is responsible for the effective and successful management of resource, productivity, quality control, and service level agreement as established and set for the Managed Services Group.</li>
	<li>Serves as a company representative on issues.</li>
	<li>Enhance the procedure, systems, and principles in the areas of service and operations management and looks for opportunities to expand services.</li>
	<li>Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws.</li>
	<li>Recruit, select, train, assign, schedule, coach, counsel, and discipline team members</li>
	<li>Communicates job expectations; planning, monitoring, appraising, and reviewing job contributions</li>
	<li>Contributes operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends</li>
	<li>Forecasts requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions</li>
	<li>Develops operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving the product, equipment utilization, inventory management, and shipping</li>
	<li>Analyzes process workflow, employee and equipment requirements; implement changes</li>
	<li>Serves as the primary point of contact when there are customer issues related to quality, customer service, or accidents, and mishaps.</li>
	<li>Communicate customer issues with the operations team and devise ways of improving the customer experience, including resolving problems and complaints</li>
	<li>Works closely with Service Delivery Manager and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.</li>
	<li>Communicate all operating policies and/or issues</li>
	<li>Other job-related activities that may be assigned from time to time.</li>
</ul>

DevOps Operations Lead

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

What you'll do: Manage a team of analysts communicate with clients by email to create, optimize, and manage the development of paid media accounts delivering against performance, return on investment, and revenue targets. You will manage a team of 7-8 direct reports and be able to coach and develop their talents, while holding them accountable for their assigned work and schedule requirements. You will be tested so please only submit your application if you're confident in all the different elements.

PPC Team Lead

<ul>
	<li>Manages overall operations and is responsible for the effective and successful management of resource, productivity, quality control, and service level agreement as established and set for the Managed Services Group.</li>
	<li>Serves as a company representative on issues.</li>
	<li>Enhance the procedure, systems, and principles in the areas of service and operations management and looks for opportunities to expand services.</li>
	<li>Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws.</li>
	<li>Recruit, select, train, assign, schedule, coach, counsel, and discipline team members</li>
	<li>Communicates job expectations; planning, monitoring, appraising, and reviewing job contributions</li>
	<li>Contributes operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends</li>
	<li>Forecasts requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions</li>
	<li>Develops operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving the product, equipment utilization, inventory management, and shipping</li>
	<li>Analyzes process workflow, employee and equipment requirements; implement changes</li>
	<li>Serves as the primary point of contact when there are customer issues related to quality, customer service, or accidents, and mishaps.</li>
	<li>Communicate customer issues with the operations team and devise ways of improving the customer experience, including resolving problems and complaints</li>
	<li>Works closely with Service Delivery Manager and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.</li>
	<li>Communicate all operating policies and/or issues</li>
	<li>Other job-related activities that may be assigned from time to time.</li>
</ul>

DevOps [Operations Lead]

Key Responsibilities:

Lead day-to-day operational activities and ensure smooth system performance

Oversee and coordinate technical operations teams to maintain high service quality and uptime.

Develop and implement operational processes, best practices, and performance metrics.

Identify and resolve technical issues efficiently to minimize downtime.

Collaborate with development and infrastructure teams to improve operational efficiency.

Support and manage automation initiatives for continuous improvement.

Mentor and guide team members to foster a high-performance operations culture.

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