B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. 

We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. 

Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.

We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.

A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

B4B Solutions Inc.

Read this before you apply

Most job ads try to appeal to everyone. This one will not. We want one person, a 6-Tool Player who wants to own a set of books properly and be held to it. If that is you, this could be the best role you take.

Clear Admin People helps Australian businesses grow by pairing them with the top 2% of Filipino professionals, the people we call 6-Tool Players. We have been work from home since 2020. We build careers, not seats. And we lead our people properly, which is the part that will decide whether you belong here.

The client and the role

You will work for one Australian client, a managed service provider and ICT consultancy in Perth. You will run their accounts, working alongside their team and their engineers, with Clear behind you. You are not joining a finance team. Payroll stays with the client. Everything else on this page is yours.

What you will own

Recurring managed service billing

<ul>
	<li>Reconcile a month of onboarding and offboarding notices from the engineers against each customer's recurring sales order, adjust the seats and licences, then raise the invoices. Customer seat counts run from five to a hundred.</li>
	<li>Keep the recurring templates accurate month to month, so the next month carries forward correctly. That only happens if the process is followed every time. It will be yours to follow.</li>
</ul>

Professional services billing

<ul>
	<li>Pull the engineers' logged time out of the client's CRM each month, take it into Excel and break it up by customer.</li>
	<li>Find time that has been billed twice, take it out, then go back to the engineer on anything that should be written off or given away.</li>
	<li>Invoice mid month for the month past. This is the part of the job that carries the most judgement.</li>
</ul>

Collections

<ul>
	<li>Work the aged receivables ledger by telephone. You will follow up outstanding accounts by phone and email, establish clear payment commitments, and maintain accurate collection records..</li>
	<li>Get the customer to name a date they will pay by, then be back on the phone the day before that date.</li>
	<li>Report on the ledger every month and escalate on time.</li>
</ul>

Purchase orders and accounts payable

<ul>
	<li>Raise purchase orders for hardware, software licences and office supplies when the engineers need them.</li>
	<li>Process supplier invoices from hardware distributors, software vendors and cloud licence providers, then verify each one against its purchase order.</li>
	<li>Reconcile supplier statements, resolve discrepancies and answer supplier queries.</li>
</ul>

The books

<ul>
	<li>Record and reconcile transactions in MYOB, run the bank and account reconciliations and code expenses.</li>
	<li>Investigate unreconciled transactions rather than park them.</li>
	<li>Close the month cleanly and keep the records straight enough that somebody else could pick them up.</li>
</ul>

Two billing cycles run side by side. The recurring managed service invoices go out at the start of the month for the month ahead, with payment due by the end of it. The professional services invoices go out mid month for the month past, on shorter terms. You will carry both.

Are you a 6-Tool Player

It is all or nothing. There is no five-tool player. Miss one and you miss them all.

<ul>
	<li>Adult. You take absolute responsibility for your outcomes and do not apportion blame.</li>
	<li>Smart. You improve a process.</li>
	<li>Professional. You develop your skills, and assure the quality of your own work.</li>
	<li>Empathetic. You truly understand the impact your attitude and your work have on other people.</li>
	<li>Competitive. You actively compete with yourself to improve your output.</li>
	<li>Thirst for Learning. You build your skills off your own initiative.</li>
</ul>

Bookkeeper │ Australian Client

PwC Philippines has been providing professional services in the Philippines for over 100 years. We stick to the highest quality standards in delivering audit and assurance, tax and advisory services within and outside the Philippines.



PwC Philippines

As a Manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Responsibilities include but are not limited to:

<ul>
	<li>Manage the planning and execution of client engagements</li>
	<li>Be actively involved in business development activities to help identify and research opportunities on new/existing clients</li>
	<li>Render client accounting services such as but not limited to: tax compliance services, payroll services, bookkeeping, cash management, statutory audit assistance, statutory financial statements</li>
	<li>Support professional development activities such as coaching, performance management and facilitation of in-house continuing education programs</li>
</ul>

Client Accounting Services Tax Manager

OUR BUSINESS

First Gen Corporation (First Gen) is a leading independent power producer in the Philippines that primarily utilizes clean and indigenous fuels such as natural gas, geothermal energy from steam, hydro-electric, wind, and solar power. The company has 3,489 MW of installed capacity in its portfolio, powering 21.4% of the country’s gross generation.

First Gen is a natural gas pioneer and owns four out of the five natural gas-fired power plants in the country. These are the 1500-MW Sta. Rita and San Lorenzo plants, the 97-MW Avion and the 414-MW San Gabriel power plant. Avion will be the first power plant in the Philippines to run on aero-derivative gas turbines while the San Gabriel plant is expected to be the most efficient natural gas-fired plant in Southeast Asia. First Gen also has the largest portfolio of power plants that use clean, renewable and indigenous fuels. The plants are present in all three grids of the Philippines, and can serve the baseload, mid-merit and peaking market segments.

“Going forward, we continue to keep our eye on remaining relevant, effective, pioneering, and smart about the choices we make in moving towards a decarbonized world… First Gen continues to care about the world we live in, and we will continue to dare to make positive contributions.” 
– President and Chief Operating Officer, Francis Giles B. Puno

First Gen Corporation

The Technical Services Engineer will be hired under one of First Gen Group's entity, Pi Energy, and is expected to provide technical expertise and execute tasks on all three stages of a project: pre-sales, implementation, and operations &amp; management, primarily focused in O&amp;M.

Their tasks include coordination with arsenals in closing projects, engaging with contractors and construction management, and ensuring continuous operations and maximum output of projects. The Technical Services Engineer is expected to execute the tasks depending on the need of the team. They are also expected to do the role in coordination with the Technical Services Leads and may be assigned other tasks from time to time.

Main Roles &amp; Responsibilities:

O&amp;M

<ul>
	<li>Operations Monitoring</li>
	<li>Report generation on solar systems performance under contract</li>
	<li>Regular reviews of the solar system performance under contract</li>
	<li>Monthly output monitoring (in case of solar and other applicable teams)</li>
	<li>Proposing of solutions in resolving low generating systems, detecting anomalies</li>
	<li>Regular reporting to the groups concerned </li>
</ul>

Maintenance Management

<ul>
	<li>Planning and budgeting of necessary preventive maintenance</li>
	<li>Monitoring of product warranty monitoring and claims</li>
	<li>Contractor coordination and engagement, as necessary</li>
	<li>Contractor management, as necessary</li>
	<li>Timely action on corrective maintenance needed</li>
	<li>ESH compliance </li>
	<li>Emergency planning management</li>
</ul>

Issue to Resolution

<ul>
	<li>Product troubleshooting and replacement (if necessary)</li>
	<li>Reviewing of incident reports and safety reports submitted by the contractor</li>
	<li>Proposing of resolution actions </li>
	<li>Deployment task, especially on emergency cases</li>
	<li>Reviewing of troubleshooting methodology </li>
</ul>

Other Responsibilities

Pre-sales

<ul>
	<li>Project scoping and initial design</li>
	<li>Customer meetings and site inspection</li>
	<li>Outsource services determination and coordination</li>
	<li>Internal discussions</li>
</ul>

Project Costing (outsourced)

<ul>
	<li>TOR preparation</li>
	<li>Bid out or proposal solicitation</li>
	<li>Contractor coordination and clarifications</li>
	<li>Proposal evaluation</li>
	<li>Internal discussions</li>
	<li>Internal cost determination (project implementation cost)</li>
	<li>Project lifetime costing (operation and maintenance costs, as the case maybe)</li>
	<li>Project documents turn-over to implementation group (for won projects)</li>
</ul>

Implementation

<ul>
	<li>Contractor scoping and engagement</li>
	<li>Scope, timeline, and cost determination and design review</li>
	<li>Contractor coordination</li>
	<li>Contractor engagement</li>
</ul>

Project construction/implementation management

<ul>
	<li>Contractor coordination</li>
	<li>Materials inspection</li>
	<li>Design and quality of works inspection</li>
	<li>ESH compliance inspection</li>
	<li>Overall project management</li>
</ul>

Key Competencies &amp; Skills:

<ul>
	<li>Excellent technical skills in solar, energy storage and other electrical systems</li>
	<li>Experienced in troubleshooting solar and other electrical system</li>
	<li>Managing solar assets to optimize performance, financial returns and claims</li>
	<li>Knowledgeable in operational permit applications and monitoring</li>
	<li>Excellent problem solving skills, able to analyze the situation and make decisions/recommendations</li>
	<li>Knowledgeable in risk management review and assessment</li>
	<li>Knowledgeable in customer engagement and management; with business acumen</li>
	<li>Good verbal and written communication skills</li>
	<li>Strong collaboration skills with various stakeholders</li>
</ul>

O&M Solar Technical Services Engineer

Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes.

Ateneo offers Basic Education (Grade School, Junior High School, and Senior High School). In addition, Higher Education (College, Graduate, Continuing Education) is made up of nine schools (Education and Learning Design, Government, Graduate School of Business, Humanities, Management, Science and Engineering, and Social Sciences) located in 3 campuses in Quezon City, Makati City and Pasig City.

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia.

Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Main Duties and Responsibilities: 
I. Sports Program Management

<ul>
	<li>Assists the Director in reviewing and updating the integrated athletics programs and athlete support systems to ensure alignment with student-athlete needs and institutional strategic objectives</li>
	<li>Monitors the implementation of athletics programs and initiatives in coordination with the Coaches and Sports Program Heads to support their sustainability, consistency, and responsiveness to the evolving needs of student-athletes and the Schools, recommending operational improvements as needed</li>
	<li>Provides functional guidance to Coaches, Sports Program Heads, and administrative support staff in the implementation of athletics programs and student-athlete support initiatives</li>
</ul>

II. Athlete Welfare and Development

<ul>
	<li>Plans and designs student-athlete safety and wellness initiatives, injury prevention programs, response protocols, safeguarding measures, and insurance-related requirements to promote athlete welfare and ensure compliance with established standards</li>
	<li>Oversees the implementation of athlete discipline and conduct across trainings, competitions, and related athletics activities to ensure compliance with established policies and protocols</li>
	<li>Plans and coordinates student-athlete academic development initiatives by collaborating with academic offices, faculty members, guidance counselors, Coaches, and other stakeholders to support academic performance and overall student experience</li>
	<li>Coordinates with varsity teams on academic concerns and tournament-related requirements, including coaching meetings, schedules, preparations, registrations, and orientations.</li>
	<li>Monitors the training activities by Coaches to ensure alignment with program standards, safety protocols, and athlete development objectives</li>
	<li>Reviews existing athletics policies and procedures and recommends revisions to improve operational effectiveness, compliance, and student-athlete experience</li>
</ul>

III. Program Evaluation

<ul>
	<li>Develops and implements evaluation mechanisms for Office programs, including surveys, interviews, and focus group discussions</li>
	<li>Monitors and consolidates performance indicators, athlete welfare metrics, participation data, and program feedback to support program evaluation, evidence-based planning, and continuous improvement</li>
	<li>Prepares evaluation reports documenting program findings, insights, outcomes, and recommendations to support evidence-based decision-making and continuous program improvement</li>
</ul>

IV. Representation and Stakeholder Relations

<ul>
	<li>Serves as the primary point of contact for communication among Coaches, athletes, parents, and other units/offices</li>
	<li>Represents the Director in University functions, meetings, and external events when required, including making decisions and presenting on behalf of the Director as needed</li>
	<li>Serves as a partner to the assigned school that requires the Office’s expertise and services</li>
	<li>Liaises with external stakeholders to disseminate official information and address inquiries regarding student-athletes and the athletic programs</li>
</ul>

V. Office Management Support

<ul>
	<li>Assists in monitoring Office budget and expenditures, and recommends cost effective solutions for the Office</li>
	<li>Gathers and reviews the necessary documentation for budget preparation, purchase requests, liquidation reports, and cash advances for the needs of the student-athletes</li>
	<li>Conducts initial reviews of documents submitted to the Director, ensuring that all documents submitted are adequately supported, and provides necessary recommendations</li>
	<li>Drafts the necessary communications and guidelines and collaborates with stakeholders on behalf of the Director</li>
</ul>

VI. Performs other duties as may be assigned by the immediate supervisor, or any 
authorized representative

Senior Program Officer for Sports and Athlete Services I

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

Thumbtack Philippines

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Service Team

The Thumbtack Service Team brings the Thumbtack mission to life! We focus on providing a great experience to our users through building customer loyalty and helping professionals grow their businesses.

About the Role

The Service Manager will be heading a team of Service Advocates responsible for ensuring that all professionals get best-in-class support whenever they contact Thumbtack Service by addressing their concerns correctly and accurately. A Service Manager's main responsibilities are ensuring that the team runs smoothly, KPIs and individual targets are met, team members are engaged and live up to our Thumbtack values, company policies are implemented, and continuous improvement of operations and processes are ensured. By effectively managing and leading the team, you help ensure that Thumbtack pros and customers are set up for success.

What you’ll do

<ul>
	<li>Lead, coach, and develop team members through regular 1:1s, huddles, and calibrations; create personalized development plans and provide ongoing feedback to help each person reach their full potential.</li>
	<li>Drive team performance and quality by monitoring KPIs, addressing performance issues, managing escalations, and ensuring consistent adherence to policies and service standards.</li>
	<li>Foster an inclusive, high-trust culture that reflects Thumbtack’s values—encouraging collaboration, engagement, and psychological safety where team members feel empowered to share ideas and suggestions.</li>
	<li>Communicate clearly and consistently by cascading updates, goals, and company programs in a timely and transparent manner, ensuring alignment across the team.</li>
	<li>Collaborate cross-functionally with partners across Operations, Training, QA, Workforce Management, Analytics, and HR to resolve issues, improve workflows, and maintain smooth daily operations.</li>
	<li>Manage core people operations including performance reviews, compensation discussions, coaching documentation, and accurate timekeeping to ensure compliance and fairness.</li>
	<li>Identify trends and drive continuous improvement by surfacing insights, refining KPIs and processes, and contributing to key projects that enhance operational efficiency and team effectiveness.</li>
</ul>

People Management

Customer Service

Service Team Manager [Remote WFH]

Toyota Motor Philippines Corporation (TMP) is the largest automotive company in the country, with the widest vehicle line-up of 26* Toyota models and 12* Lexus Models. It has 75* dealers nationwide, including Lexus Manila, Inc., for its sales distribution and service centers.

TMP was incorporated on August 3, 1988 as a joint venture of GT Capital Holdings, Inc., Toyota Motor Corporation, and Mitsui & Co., Ltd.

TMP's head office and manufacturing plant are located inside the 82-hectare Toyota Special Economic Zone (TSEZ) in Santa Rosa City, Laguna. TSEZ is also home to several investors performing strategic roles in the manufacture and export of automotive products to ASEAN, Japan, and other parts of the world. TMP’s marketing operations are present at the 28th and 31st floors, GT Tower International, Makati City. Its logistics facility for imported vehicles, the Batangas Vehicle Center (BVC), is located in Batangas City.

TMP operates its head office and manufacturing plant within the 82-hectare Toyota Special Economic Zone in Laguna. The facility assembles the Vios, Innova, and Tamaraw models and has an annual production capacity of 60,000 units. The company’s marketing operations are present at the 28th and 31st floors, GT Tower International, Makati City. Its logistics facility for imported vehicles, the Batangas Vehicle Center (BVC), is located in Batangas City.

TMP operates with nine (9) organizational units: Affiliate Operations Support & Audit, Comptrollership, Corporate Affairs, General Administration, Manufacturing, Marketing, Purchasing, Treasury, and Vehicle Logistics.

The company’s manpower is composed of over 4,300 Team Members (regular and outsourced).

—

*as of October 2025

Toyota Motor Philippines Corporation

Toyota Motor Philippines is looking for an Automotive Engineer to join our Technical Service Department based in TMP's satellite office located in Toyota Mandaue South, Cebu.

The Automotive Engineer is a member of the Repair Support Section that is responsible for providing technical assistance to Visayas dealer network for hard to diagnose cases.

In this role, you are expected to be a domain expert in data analysis and technical report writing and presentation.

Your role and responsibilities: 

<ul>
	<li>Provide repair support to Visayas dealer network for complex vehicle issues through remote diagnostics or on-site visits.</li>
	<li>Creation of Technical Report for assisted cases and Field Evaluation Report for safety related cases.</li>
	<li>Coordination with Toyota Internal Affiliates regarding Customer Handling and Marketing activities.</li>
	<li>Work jointly with Toyota Regional Affiliates and Dealer Network to enhance repair assistance programs.</li>
	<li>Facilitate serviceability Kaizen request to Regional affiliates as part of market concern improvement.</li>
</ul>

Our perfect match:

<ul>
	<li>Candidate must possess at least Bachelor's/College Degree in Mechanical Engineering or Automotive Engineering.</li>
	<li>MUST HAVE 2 to 3 years experience in Automotive repair and diagnosis.</li>
	<li>MUST HAVE a valid Philippines Driver's License.</li>
	<li>Candidate must be a resident of Cebu province.</li>
	<li>You can make customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.</li>
	<li>You have achieved a satisfactory level of technical and professional skill or knowledge in position-related areas and are keeping up with current developments and trends in areas of expertise.</li>
	<li>You are capable of clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.</li>
	<li>You effectively manage your time and resources to ensure that work is completed efficiently.</li>
	<li>You can maintain stable performance under pressure or opposition (such as time pressure or job ambiguity); handle stress in a manner that is acceptable to others and to the organization.</li>
</ul>

Field Service Engineer

PCWORX IT Solutions is a Managed IT Services provider in the Philippines, established in 2008. As a trusted technology partner, we are backed by a team of skilled industry professionals, committed to delivering IT services and solutions that empower businesses to excel by enhancing both internal and external operations. Our head office is located at 384-B E. Rodriguez Sr. Ave., Immaculate Concepcion, Quezon City.

PC Worx IT Solutions

Operational Management &amp; Service Delivery Oversight

<ul>
	<li>Oversee daily operations of FSS, Service Desk, and ASM teams.</li>
	<li>Ensure compliance with client SLAs, KPIs, and contractual obligations.</li>
</ul>

Monitor:

<ul>
	<li>Ticket aging</li>
	<li>Dispatch efficiency</li>
	<li>Escalations</li>
	<li>Workforce productivity</li>
	<li>Service quality</li>
	<li>Drive operational stability and timely resolution of incidents and service requests.</li>
	<li>Coordinate activities between operational units and support teams.</li>
</ul>

Client &amp; Escalation Management

<ul>
	<li>Serve as the primary escalation point for critical operational and client concerns.</li>
	<li>Participate in client meetings, operational reviews, and business reviews.</li>
	<li>Ensure timely communication and updates during critical incidents.</li>
	<li>Lead recovery actions for SLA risks, operational issues, and client escalations.</li>
	<li>Build and maintain strong client and stakeholder relationships.</li>
</ul>

Team Leadership &amp; People Management

<ul>
	<li>Lead Service Delivery Managers, Team Leads, ASMs, and support personnel.</li>
	<li>Conduct coaching sessions, performance discussions, and alignment meetings.</li>
	<li>Promote accountability and adherence to operational standards.</li>
	<li>Identify staffing gaps, training requirements, and succession plans.</li>
	<li>Support employee engagement, retention, and career development initiatives.</li>
</ul>

Performance Monitoring &amp; Continuous Improvement

<ul>
	<li>Analyze operational reports, SLA performance, workforce trends, and productivity metrics.</li>
	<li>Identify process gaps and implement improvement initiatives.</li>
	<li>Standardize operational procedures, documentation, and escalation processes.</li>
	<li>Ensure compliance with company policies and client requirements.</li>
	<li>Drive automation, optimization, and efficiency programs.</li>
</ul>

Workforce &amp; Resource Management

<ul>
	<li>Manage manpower allocation, scheduling, and operational coverage.</li>
	<li>Ensure effective utilization of field engineers, service desk agents, and support teams.</li>
	<li>Collaborate with Workforce and Reporting teams on staffing forecasts and analytics.</li>
	<li>Monitor attendance, productivity, and operational compliance.</li>
</ul>

Reporting &amp; Governance

Review and validate:

<ul>
	<li>Operational reports</li>
	<li>Incident reports</li>
	<li>Client updates</li>
	<li>Performance dashboards</li>
	<li>Ensure proper documentation of escalations, coaching logs, and corrective actions.</li>
	<li>Present operational updates and recommendations to management.</li>
	<li>Support audit requirements and governance initiatives.</li>
</ul>

Key Objective

Ensure efficient service delivery operations, client satisfaction, SLA compliance, workforce productivity, and continuous operational improvement across all Service Delivery Group (SDG) functions.

Service Delivery Group Operations Manager

Distriphil is a national pharmaceutical distribution company. Although new in the industry, as a company, the men and women behind Distriphil are considered veterans in the pharmaceutical field. Banded together under the banner of Chiongbian Group of Companies, Distriphil aims to be the healthcare industry's leading partner in health and wellness.

Being a pharmaceutical company, we always strive to provide each and every Filipino access to the best yet most affordable medicine that there is to offer. Setting new standards in the healthcare industry is our way of serving. We are committed to giving only the very best for the people most important to us: our patients.

At Distriphil, we place the people we help at the heart of everything we do because they are the reason for being.

Distribution Solutions Phils Inc.

<ul>
	<li>Responsible for order processing of Sales Orders and Purchase Orders.</li>
	<li>Check and receive all sales orders for completeness of data necessary for fast and accurate encoding of orders, picking and delivery to customers.</li>
	<li>Encodes data and orders in the system diligently and accurately for database building.</li>
	<li>Responsible for seeking approvals for orders and for providing necessary documents promptly for fast processing of deliveries.</li>
	<li>Follow up customers on payments and collection of such payments.</li>
	<li>Attends to / answers customers’ various inquiries on the status of their orders, accounts and deliveries as well as complaints.</li>
	<li>Responsible for monitoring Reports – Sales order monitoring, SI filing, Initial stocks monitoring, complaints monitoring, inventory, etc.</li>
	<li>Inter-departmental coordination regarding operational concerns. Coordinates closely with warehouse for delivery schedules, special instructions from customers and others.</li>
	<li>Confirmation and verification of returned invoices and reasons for rejections.</li>
	<li>Accounts Receivable collections. Follow-up and schedule collection of outstanding ARs.</li>
	<li>Follow established policies and procedures especially established timelines, cut-offs and lead times.</li>
	<li>Performs other duties that may be assigned by immediate superior from time to time.</li>
</ul>

Customer Service Representative

Emerson is a global leader in automation technology and software. We help customers in critical industries, like energy, chemicals, power and renewables, life sciences, and factory automation, operate more sustainably while improving productivity, energy security, and reliability.

At Emerson, you'll join a talented, dedicated team of motivated professionals who share a collective passion for progress and excellence. We offer equitable opportunities, celebrate diversity, and confidently embrace challenges to make a global impact.

Put your passion into action. Find a career path that matches your aspirations, and we'll provide the tools and resources to help you every step of the way.

Emerson Electric (Asia) Limited

Monitor and respond to incoming calls and emails within agreed service level, productivity, and efficiency targets.

Resolve simple to complex customer issues and requests.

Provide backup support and workload sharing with other team members to help ensure effective execution of customer care operations.

Engage in team activities and initiatives. 

Assist the team lead in identifying team opportunities and challenges and provide recommendations.

We are the Manila shared services hub for an Australian kitchenware retailer operating 30 stores, a national warehouse, and a growing ecommerce business. Our Manila team supports Finance, Marketing, Buying, Planning, Customer Service, and Technology — and we are growing.
 We offer extremely competitive compensation and benefits in accordance with skill levels and qualifications, and provide a warm, healthy work environment in Pasig City's central business district.

 Kitchen Warehouse (http://www.kitchenwarehouse.com.au) is Australia's #1 Online Retailer for top quality kitchen and homewares.

Suitestudio Operations Inc.

Kitchen Warehouse is Australia's leading kitchenware retailer, and our Manila office is the offshore hub supporting our Australian stores and online business. As a Customer Service Representative, you are the first point of contact for our customers, helping them across email, live chat and calls. You will resolve enquiries, process returns, and coordinate with suppliers, stores and our despatch team to deliver a smooth, accurate and genuinely helpful experience for every customer.

What you will do

<ul>
	<li>Assist customers with enquiries submitted through email, live chat and calls.</li>
	<li>Process customer returns accurately and on time.</li>
	<li>Communicate with suppliers regarding product queries and warranty claims.</li>
	<li>Communicate with stores regarding customer orders and enquiries.</li>
	<li>Review orders and advise customers of progress or action taken.</li>
	<li>Communicate with Warehouse Despatch in regard to customer orders.</li>
	<li>Liaise with and assist the Customer Service Support Officer.</li>
	<li>Liaise with Australia Post regarding delayed or missing parcels.</li>
	<li>Identify customer complaints and escalate to the Customer Service Team or Customer Service Manager as required.</li>
	<li>Follow procedures, guidelines and policies accurately to complete assigned tasks.</li>
	<li>Perform data entry across a number of platforms.</li>
	<li>Work hours and days based on the requirements of the business (for example, Sunday to Thursday between 6am and 8pm).</li>
	<li>Assist with other additional tasks as required.</li>
</ul>

Customer Service Officer

ITVT has been concentrating since 2001, with more than 180 employees, on the implementation of innovative branch solutions for the industrial and energy sectors. With professional advice, reliable project implementation and the subsequent 24/7 support according to ITIL standards, we create sustainable customer satisfaction. As a DIN ISO 9001 , DIN ISO 14001 and DIN ISO 27001 certified company and Microsoft Alpha Partner from the very beginning, we know what is important. In particular, the data security of our customers is very important to us. For this reason, ITVT operates several high-security data centers in Germany for its customers. The Federal Data Protection Act therefore applies.

ITVT Philippines Inc.

Job Description

To act as the executive arm of Global HR, ensuring that shared services delivery and people-related programs are globally aligned, locally compliant, and business-relevant, with a strong focus on scalability, efficiency, and governance.

Job Description:

1. Global HR Strategy Execution

<ul>
	<li>Implement and manage global HR programs (performance management, talent reviews, compensation and benefits).</li>
	<li>Cascade HR operating model standards into local processes and ensure service delivery is consistent.</li>
	<li>Provide structured feedback to Global HR on local execution challenges and opportunities.</li>
</ul>

2. Shared Services Operations

<ul>
	<li>Establish and develop the Global HR Shared Services for ITVT Group.</li>
	<li>Oversee the delivery of the HR shared services (payroll, HRIS, benefits admin, employee data, reporting, - always compliant with GDPR)</li>
	<li>Drive process automation and digital adoption in line with global HR technology strategy. – including AI tools.</li>
	<li>Monitor service quality and efficiency through KPIs.</li>
</ul>

3. Talent &amp; Leadership Development

<ul>
	<li>Support rollout of global leadership development and succession planning frameworks.</li>
	<li>Ensure shared services teams are skilled and trained to deliver consistent, high-quality support.</li>
</ul>

4. Culture &amp; Engagement (ITVT Group)

<ul>
	<li>Embed global culture and values through shared service touchpoints.</li>
	<li>Execute global engagement and recognition programs.</li>
</ul>

5. Compliance &amp; Governance

<ul>
	<li>Ensure shared service processes comply with global governance policies and local legal requirements.</li>
	<li>Safeguard HR data integrity and privacy in compliance with GDPR and local regulations.</li>
	<li>Manage risk by proactively addressing service issues or employee escalations.</li>
</ul>

6. Collaboration &amp; Reporting

<ul>
	<li>Work with Global HR Partners for delivery of programs.</li>
	<li>Provide analytics, dashboards, and insights to Global HR leadership.</li>
	<li>Align with local country leaders for business needs while maintaining global-first service delivery.</li>
</ul>

Shared Service HRBP Team Lead

Siemens is a technology company focused on industry, infrastructure, mobility, and healthcare innovation. With a strong presence globally and in the Philippines, Siemens combines the real and digital worlds to help customers accelerate digital transformation, improve sustainability, and create smarter solutions for industries and communities. Through innovative technologies in electrification, automation, and digitalization, Siemens empowers organizations to drive efficiency and shape a more sustainable future.

Siemens

You'll make a difference by:

<ul>
	<li>Lead End-to-end Project Delivery: Direct the end-to-end implementation of grid software solutions across the Philippines, including project planning, budgeting, scheduling, and resource optimization.</li>
	<li>Drive Service Operations Excellence: Oversee the Technical Services Support Team to ensure reliable software performance, effective issue resolution, and adherence to Service Level Agreements and Key Performance Indicators.</li>
	<li>Ensure Compliance and Quality Assurance: Govern delivery processes to meet regulatory, contractual, and cybersecurity standards, maintaining alignment with corporate itil service management frameworks.</li>
	<li>Optimize Service Delivery Processes: Implement Agile methodologies and continuous improvement initiatives to enhance support efficiency, incident response, and customer engagement.</li>
	<li>Cross-Collaboration Across Global and Regional Teams: Work closely with engineering, product management, and global support organizations to ensure consistent quality, best practice sharing, and operational alignment.</li>
	<li>Strategize Grid Software Services: Act as the principal interface for clients, partners, and government stakeholders, providing technical insights and contributing to regional growth strategies.</li>
</ul>

 

You'll win us over by:

<ul>
	<li>Qualifications: Bachelor’s degree in Computer Science, Information Technology, or Engineering (Master’s preferred).</li>
	<li>Proven Project Leadership and Governance: Over 8 years of experience managing complex itand grid software projects, including at least 3 years in operational management, overseeing budgets, risks, and resources to ensure operational excellence and on-time delivery.</li>
	<li>Strong Industrial Experience: Proficient in power grid software applications, digital substations, or energy management systems, and experience applying itil and Agile frameworks in service environments.</li>
	<li>Technical Expertise: Certifications such as pmp, prince2, or itil v4 are highly valued. Additionally, skilled in using ms Project, Jira, ServiceNow, or Zendesk for project tracking, service analytics, and performance reporting.</li>
	<li>Strong Communication and Stakeholder Management: Excellent ability to bridge technical and business perspectives, influence decision-making, and maintain high-impact client relationships.</li>
</ul>

What we offer 

<ul>
	<li>Flexibility: Inclusive and flexible working environment with hybrid and remote options.</li>
	<li>Welfare: Comprehensive welfare programs and health insurance extendable to your family; professional accident insurance.</li>
	<li>Growth Opportunities: Continuous and individual learning journeys.</li>
	<li>Inclusive Culture: A team culture where you can be yourself.</li>
</ul>

 

Recruitment Process: 

<ul>
	<li>CV Screening</li>
	<li>A session with our recruiter to understand your motivation &amp; learning goals </li>
	<li>1-2 Business Interviews</li>
	<li>Offer Stage </li>
</ul>

 

Come join us, and #TransformTheEveryday for everyone!

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

 

Public Notice: Recruitment Fraud

We wish to caution jobseekers that Siemens, as a policy, does not authorize external parties/agents to conduct employment drives or extend Offers of Employment on our behalf. We do not ask for bank details, payment of any kind nor personal financial information in return for assurance of employment. Please visit our job portal for all Siemens job openings, and apply via the portal.

Customer Service Support Head

At Pattern Brands, we live to curate products that turn everyday routines into joyful rituals. 

Pattern is a family of home brands with a shared mission to enjoy daily life. Since its launch in 2019, Pattern has developed and brought to market two thoughtfully made, design-forward, home-centric brands: Open Spaces and Equal Parts, and it has acquired GIR, Letterfolk, Poketo, YIELD, Onsen, and Miracle. 

The team behind Pattern Brands formerly founded Gin Lane, a brand agency that built dozens of direct-to-consumer brands and digital experiences across industries for over a decade.

Pattern Brands LLC

About the Role

At Pattern Brands, we live to curate products that turn everyday routines into joyful rituals. We’re a fast-growing portfolio of home brands, and we’re looking for a detail-oriented Team Lead to manage our relationship with our outsourced Customer Experience (CX) agency and designated team of agents.

In this role, you will help shape customers’ overall experience with our brand. The ideal candidate stays calm under pressure, takes ownership of issues, and is committed to delivering excellent service. This role serves as a key cross-functional partner, ensuring that customer insights drive meaningful improvements across technology, marketing, product, and design.

The CX Team Lead reports to the VP of Operations. This is a fully remote role for up to 40 hours per week, Monday through Friday, to be completed during EST hours.

 
Key Responsibilities

BPO &amp; Team Management: Oversee day-to-day BPO operations, including agent scheduling, performance audits, hiring, training, daily agent support, and team morale.

Strategy &amp; Operations: Own the CX roadmap, SOP updates, and handle escalated issue management (PayPal disputes, chargebacks, and review platforms).

Performance &amp; Reporting: Build and track CX KPIs (FRT, resolution time, CSAT, QA, CES) to deliver actionable performance insights to leadership.

Insights &amp; Cross-Functional Feedback: Identify customer pain points and trends in real time, sharing feedback across product, marketing, design, and tech teams to improve processes and the customer experience.

Ad-Hoc Projects: Support additional CX initiatives as requested by leadership.

Customer Service (CX) Internal Team Lead


Talento Solutions Inc. is a Philippine-based, full-service workforce solutions provider committed to helping organizations build high-performing teams through innovative, scalable, and compliant human capital solutions.

We specialize in delivering end-to-end recruitment and workforce management services that enable businesses to attract, hire, deploy, and retain exceptional talent while improving operational efficiency and ensuring compliance with Philippine labor regulations.



Talento Solutions Inc.

Job Responsibilities

• Excellent English Communication Skills (a must)

• Reliability and Work Ethic

• Flexibility

• Multitasking Skills

• Quick Learner

• Active Listening and Empathy

• Problem-Solving Guru

• Conflict Resolution

• Customer Orientation

• Thrive Under Pressure

 

Advanced skills:

• Expert written and verbal communication skills.

• Tech Savvy — Familiar with common keyboard commands, search engines and a Windows environment

• Record-Keeping Skills

• Typing Speed: At least 40 – 45 words per minute.

Customer Service Representative (CSR)

Since 2007, the DataFlow Group has been dedicated to protecting public safety and enhancing global workforce mobility through the rigorous verification of international talent. We ensure that only qualified individuals are hired for international roles, offering comprehensive services and products to support their career development.

With a network of over 160,000 issuing authorities in more than 200 countries, we facilitate international migration while maintaining high standards of qualification and integrity. Trusted by governments, ministries, and employers worldwide, our mission is to make global workforce mobility simpler and more secure. Our team, spread across 10 locations, is committed to driving transformative change and turning talent mobility challenges into opportunities, empowering professionals to achieve their career ambitions without boundaries.

DataFlow Verification Services Limited

We are seeking a results-oriented Inside Sales Associate to manage the end-to end applicant journey for our verification and licensing services. The primary focus of this role is high-volume outreach and providing expert guidance to applicants. While the core responsibility is applicant conversion, the role also involves supporting secondary business development activities by engaging with recruitment agency partners.

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