ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

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Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

Recruitment

<ul>
	<li>Meet or Exceed Targets Set</li>
	<li>Will handle entry-level bulk-hiring requirements of Customer Service professionals</li>
	<li>Identify, source and recruit Customer Service Professionals for the job requirements of our partner BPO / Call Center clients</li>
	<li>Conducts Initial &amp; Final Screening of candidates for Call Center Agent positions via Group or Individual Interviews</li>
	<li>Conducts ACES and Client approved tests to qualified candidates for Client Endorsements</li>
	<li>Conducts and Provides Coaching to All Endorsed Candidates to ensure that candidate has proper understanding of the Role they are profiled for</li>
	<li>Takes ownership over Endorsed Candidates (Endorsement Stage to Completing 3 months of Employment)</li>
	<li>Attends to pertinent related activities and administrative tasks</li>
</ul>

Recruiter | Dayshift | Ortigas

ABOUT US 
 
Norde International Distributors is Making Digital Happen.
 
Located in Quezon City, Philippines, the company was established in 2005 and has become the leading distributor of digital graphic solutions in the country. Throughout its more than a decade history, Norde has been associated with continuous innovation and revolutionary technology.
 
The company collaborates with global partners who possess cutting edge machineries, highly developed skills and certified processes that strengthens business.
 
Norde International provides exceptional state-of the-art digital print solutions to a broad array of industry segments covering general commercial printing, labels, packaging, signages, displays, finishing, direct to garment, design, manufacturing, engineering, and 3D technology.
 
The company aims to bring forth progress and innovation to its clients. It targets to bring great opportunities that can provide sustainability and progress.
 
Norde International Distributors continuously go beyond expectation as it make digital possibilities happen
 
MISSION
We empower our customers to be the most successful they can be in their respective industries by improving their product development and production processes. We do this by: 

+ Delivering great service through our people and processes 
+ Offering relevant solutions through our technologies and innovation 
+ Creating and nurturing mutually beneficial partnerships through commitment and integrity 

VISION
To be the overwhelming partner-of-choice in our target segments through our market leadership, world class products, and industry-leading after-sales services. 

ONE NORDE. ONE TEAM.

Norde International Distributors (QL Development, Inc.)

Duties and responsibilities:  

<ul>
	<li>Diligent and timely compliance to tax and government-related requirements  </li>
	<li>Keep updated on BIR tax policies and advise management on recommended actions on tax and audit matters  </li>
	<li>Maintenance, organization, and storage of financial records  </li>
	<li>Analyze issues and provide recommendations to improve financial systems  </li>
	<li>Coordinate with internal/external parties, particularly BIR and other government agencies to process transactions  </li>
	<li>Conduct financial review, audit, and reconciliation  </li>
	<li>Support general accounting activities  </li>
	<li>Prepare monthly management reports  </li>
</ul>

Accounting Officer

Established in 1993 as an Offshore Research and Development arm of a joint venture between IBM Japan and Toshiba TEC, we later on became an independent company, establishing our head office in Japan. 

With more than 20 years in the business operating in the Philippines, Japan, and China, we are the strategic partner of choice by renowned companies like IBM Japan, Ltd., Lenovo, Kyocera, Sumitomo Heavy Industries, and Toshiba-TEC Corporation. 

Our teams of engineers are both technical experts and bi-lingual (English and Japanese), providing software development solutions and services.

Advanced World Systems, Inc.

<ul>
	<li>Plan and implement maintenance procedures for communication infrastructure, including but not limited to, Capacity Planning and Implementation of storage assets, telecom assets, network assets, etc.
	<ul>
		<li>Lotus Domino backup</li>
		<li>Test E-mail Connection</li>
		<li>Morning Quick Check for AWS servers</li>
		<li>Test Network Connection, LAN and VPN</li>
		<li>Internet Checking</li>
		<li>Weekly Report</li>
	</ul>
	</li>
	<li>Assist Engineers in setup, inventory, regular maintenance and repair of development equipment (both Hardware and Software).
	<ul>
		<li>Domain account management (create, unlock, reset, etc.)</li>
		<li>Lotus Notes ID management (create, certify, etc.)</li>
		<li>Biometrics access management</li>
		<li>Security camera, CCTV, alarm system management</li>
		<li>ELID Proxy management (ID, controller box)</li>
		<li>Telecon setup</li>
		<li>Audiocon/Videocon setup</li>
		<li>Workstation setup (installation, format, etc.)</li>
		<li>Server setup/administration</li>
		<li>VPN setup</li>
		<li>Multimedia setup</li>
		<li>Network connectivity requests (printers, ftp access, cabling, wireless, dsl, etc)</li>
		<li>Troubleshooting (malware issues, system and network issues, etc)</li>
		<li>RTP filing (vendor service, procurement, MIS supplies, etc)</li>
		<li>Incident filing and reporting (ISMS violations, etc)</li>
	</ul>
	</li>
</ul>

System Administrator

The purpose of this role is to provide a high level of customer service by acting as a liaison between consumers and the business, ensuring that all customers receive outstanding service. The Customer Support - Singapore Telco is in-charge of addressing issues, complaints, and inquiries and resolves it in a timely manner. Customer concerns may involve but is not limited to telephone service, wireless mobile, broadband internet connectivity, billing issues and queries regarding telecommunication products and services.

Responsibilities:

<ul>
	<li>Manage customer service, provisioning, and support activities, recognizing that these are closely connected with the day-to-day customer experience</li>
	<li>Provide exceptional customer service in every customer interaction (voice, chat, social media, and email) with the ultimate aim of providing first call resolution.</li>
	<li>Identify ongoing service issues and recommend solutions to the Head of Service</li>
	<li>Maintain an awareness of customer needs and potential service issues through regular telephone contact, including escalated calls</li>
	<li>Support the team in the identification of and action on potential selling opportunities to generate revenue, whilst providing suitable solutions to customers’ requirements.</li>
	<li>Ensure active promotion of products and services based on customer needs and the product options available</li>
	<li>Provide well-rounded, prompt, high-quality, and professional client service at all times</li>
	<li>Perform call-backs to key customers to ensure that they are happy with the telephone, wireless and/or broadband service and product received and investigate any arising sales/support opportunities as needed</li>
	<li>Examine work orders and identify and allocate necessary parts and equipment; track and inventory existing parts, deliveries, documentation, and orders</li>
	<li>Perform data entry to record supplies, jobs, and time spent</li>
	<li>Work with technical personnel as necessary to ensure trouble tickets are addressed quickly</li>
	<li>Deal with all calls and inquiries politely, courteously, professionally and assertively</li>
	<li>Handle and resolve customer complaints within the procedures and guidelines provided</li>
	<li>Action Customer Service inquiries/escalations as requested by various business team customers</li>
	<li>Liaise with vendors and/or third Party vendors when appropriate to ensure seamless service delivery</li>
</ul>

Customer Support | Singapore Telco | Mandaluyong

Recruitment

<ul>
	<li>Meet or Exceed Targets Set</li>
	<li>Conducts Initial &amp; Final Screening of candidates for Call Center Agent positions via Group or Individual Interviews</li>
	<li>Conducts ACES and Client approved tests to qualified candidates for Client Endorsements</li>
	<li>Conducts and Provides Coaching to All Endorsed Candidates to ensure that candidate has proper understanding of the Role they are profiled for</li>
	<li>Takes ownership over Endorsed Candidates (Endorsement Stage to Completing 3 months of Employment)</li>
	<li>Attends to Pertinent Related Activities</li>
</ul>

HR Recruitment Associate | Pasig

<ul>
	<li>Achieve targets and abide by all key recruitment processes of the company and its clients.</li>
	<li>Conduct outbound calls to potential applicants to evaluate their interests and qualifications for the positions.</li>
	<li>Perform screening interviews of applicants for various call center positions.</li>
	<li>Evaluate the applicants and provide necessary coaching before moving them to the next process.</li>
	<li>Facilitate online applications and tests for the candidates and track their results, making the necessary follow through for the applicants throughout the hiring process.</li>
	<li>Ensure a positive experience for all applicants by always showing a respectful and caring attitude.</li>
	<li>Prepare and submit daily and weekly reports.</li>
	<li>Perform pertinent and administrative tasks as assigned.</li>
</ul>

Recruitment Admin Associate | Ortigas

CMG Retail is a house of brands empowering women to build confidence and creatively express themselves everyday.

Our portfolio spans boutiques (CLN, CMG, So Fab), department stores (Matthews, Figlia, Figliarina, Sorores, Marie Nicole, Shubizz), men's (Traffic, Uomo) and international (Dr. Martens, Staccato, Vizzano).

With over 40 years of experience in the fashion industry and more than 200 retail locations nationwide, we are a trusted partner of women from all walks of life.

We look forward to meeting you!

CMG Retail Group

The Photographer is in charge of taking product and model shots of all assigned brands, through the guidance and assistance of the brand’s marketing and creatives team. The photographer is expected to take good quality photos and enhance them through editing, in order to meet high-class standards of the brand.

<ul>
</ul>

Photo Shoot

<ul>
	<li>Researches and keeps self updated with stylish shot trends and tests its application on the brand’s needs</li>
	<li>Sets-up photographic equipment and styling needs prior to start of shoot</li>
	<li>Conducts test shots prior to actual date of shoot to be more time efficient</li>
	<li>Shoots all assigned products as promptly as possible, servicing the urgent demands of the brand</li>
	<li>Recommends and assists in styling the shoot guided by the needs of the brand through the creatives/marketing team</li>
</ul>

Photo Editing

<ul>
	<li>Edits all photos as a product of any shoot, ensuring it is clean, visibly appealing, and file is of good quality</li>
	<li>Archives all edited photos properly categorizing each in a systematic way (i.e. by product, by brand, by chosen vs. outtakes)</li>
	<li>Recommends photos to use as content to the Digital Creatives Manager</li>
</ul>

Equipment Safekeeping

<ul>
	<li>Manages, maintains, and safekeeps all equipment (i.e. camera, lights, tripods, background sheets), making sure that it is in optimum condition whenever it is used</li>
	<li>Acts as point person in charge of the studio through managing its schedule and by being standby during any activity within it</li>
</ul>

Photographer

Lexcode Inc. is an ISO 9001:2008 localization company with an office in Korea and the Philippines. Established in 1999, its loyal clients include global companies, like Apple, Google, Hyundai, Johnson&Johnson, LG, Microsoft, Samsung, San Miguel Corporation, Starbucks, and more. 

Lexcode Philippines is located at the 6780 building in the Makati Central Business District. The company continuously expands its presence in Asia and in the United States.

Are you a big thinker? Join Lexcode, and be an even bigger achiever!

Lexcode is the Philippines’ no. 1 translation and interpretation company and part of the top 0.5% localization companies in South Korea. It has earned the title “One of Asia’s Most Trusted Translation Brands” and a “Partner of the World’s Biggest Localization Giants.” 

Build your career with Lexcode, and see your big ideas translate to action! With Lexcode, language is not a barrier but an opportunity.

Lexcode Inc.

Lexcode, a natural language processing company in Korea and the Philippines, is on the lookout for a UI/UX Designer to join our dynamic team! In this role, you'll have the opportunity to create intuitive and visually stunning user interfaces for our language solutions, where you will be part of the full-stack team and play a pivotal role in translating user needs into elegant design solutions.

Why You Should Apply:

<ul>
	<li>Lead User-Centric Innovation: Craft innovative interfaces for our language solution projects that integrate user-centric design principles using AI tools such as Midjourney.</li>
	<li>Creative Freedom: Design interfaces using your unique techniques, expressing your creativity, and developing self-reliance in your work.</li>
	<li>Portfolio Development: Build your portfolio showcasing diverse design projects specifically tailored for natural language processing solutions, reflecting hands-on experience within the company.</li>
	<li>Collaborative Environment: Work directly with our dynamic teams in Korea and the Philippines to drive force for innovation by creating new language solutions, previously unseen in the market.</li>
</ul>

 

What You’ll Do:

<ul>
	<li>UI/UX Design: Conceptualize and design user interfaces for our language solution projects, ensuring a seamless and intuitive user experience across platforms.</li>
	<li>Wireframing and Prototyping: Create wireframes and prototypes to communicate design concepts and iterate on user interface designs based on feedback and usability testing.</li>
	<li>Visual Design: Develop visual designs that align with company brand guidelines and enhance the overall aesthetics of our language solution projects.</li>
	<li>Usability Testing: Conduct usability testing to gather feedback and insights from users, incorporating findings into design iterations to improve user experience.</li>
</ul>

UI/UX Designer

FranklinCovey is the world leader in helping organizations achieve results that require lasting changes in human behavior, often the most difficult challenge any organization faces. When accomplished, it is also the most durable competitive advantage.

At FranklinCovey Philippines, we transform organizations by building exceptional leaders, teams, and cultures that get results. When organizations partner with us, their people change behavior—both individually and collectively—in ways that have a dramatic impact. Our content, based on timeless principles of human effectiveness, is designed to help people change both their mindsets and their behavior. It is combined with a team of experts, a dynamic behavior change platform, and key metrics that deliver exceptional results again and again.

Center for Leadership and Change, Inc. (FranklinCovey Philippines)

Responsibilities:

<ul>
	<li>Researches and prospects target market segments; hosts marketing events; generates new qualified leads quarterly.</li>
	<li>Builds a robust client pipeline through face-to-face and regular meetings.</li>
	<li>Clearly communicates FC Education as education advocacy</li>
	<li>Demonstrates competence in consulting, understanding clients’ needs and proposes partnerships based on their requirements.</li>
	<li>Confidently answers inquiries about FC Education processes and solutions.</li>
	<li>Effectively presents ideas and proposals to any level in the organization or schools.</li>
	<li>Prepares and submits comprehensive proposals and conforme based on agreed solutions between clients and FC Education Philippines.</li>
	<li>Accompanies partners during meetings and events with schools for expectation management.</li>
</ul>

Relationship Management

Persuasion and Negotiation

Sales and Marketing Knowledge

Attention to Detail

Time Management

Communication Skills

Account Management

School Engagement Partner

A premium account in Ortigas is hiring experienced Technical Support Representatives (Dayshift and Mid-shift) with the following roles:

<ul>
	<li>Providing the first point of contact for support and maintenance of computer equipment</li>
	<li>Responsible for answering and resolving advanced product technical-support questions received from customers</li>
	<li>Assist customers with remote installation of new or to rebuild existing computer's configure hardware, peripherals, services, settings, directories, storage, among others.</li>
</ul>

Technical Support Representatives | Ortigas

<ul>
	<li>Process and gather candidates for volume hiring requirements from various job portals and channels</li>
	<li>Contact and schedule applicants for interviews</li>
	<li>Provide relevant information requested by the applicants</li>
	<li>Prepare online job ads to attract candidates for specific positions</li>
	<li>Other tasks that may be assigned by supervisor and the management.</li>
</ul>

HR Sourcing Admin Associate | Mandaluyong | Day Shift

ThinkBIT is an award-winning software development outsourcing company based in the Philippines operating since 2014 servicing local and multinational clients in both the public and private sectors.

We service a wide variety of industries and clients, from food manufacturing and processing, telecommunications, marketing, and health and medical care in varied regional markets such as Europe, the Americas, and the Asia-Pacific.

We adhere to global standards, and have been certified ISO 27001:2013 compliant. We have also helped our clientele get HIPAA and SOC2 compliance.

ThinkBIT offers fully end-to-end custom software development services geared towards corporate entities.

1. DevOps Services (AWS, GCP)
2. Mobile Application Development
3. Web Application Development
4. Project Management
5. Game / Gamification Development
6. Quality Assurance

ThinkBIT Solutions

We are seeking an experienced and proactive Head of Information Systems and Technology (IST) to lead our IST team at ThinkBIT. In this pivotal role, you will oversee the company's technological infrastructure, ensuring that our information systems are not only robust and efficient but also aligned with our strategic goals.

We expect you to:

<ul>
	<li>Oversee the company's information systems and technology infrastructure, including hardware, software, and networking systems.</li>
	<li>Ensure that systems and processes are efficient, secure, and aligned with the company's goals and objectives.</li>
	<li>Develop and implement policies and procedures for information systems and technology, ensuring compliance with the company's policies.</li>
	<li>Monitor and analyze system performance metrics, identifying areas for improvement and implementing solutions to optimize performance.</li>
	<li>Maintain and minimize the cost of infrastructure.</li>
	<li>Leverage new technology to improve cost management.</li>
	<li>Manage and maintain data backups and disaster recovery plans, ensuring business continuity in the event of system failures or other disruptions.</li>
	<li>Stay up-to-date with industry trends and changes, and make recommendations for new technologies and systems that can improve business operations and efficiency.</li>
	<li>Manage and maintain relationships with vendors and service providers, ensuring that systems and services are cost-effective and of high quality.</li>
	<li>Manage and lead the IS&amp;T team.</li>
	<li>Work closely with other departments to ensure alignment and coordination of business development strategies with overall company objectives.</li>
</ul>

IST Head

<ul>
	<li>Develop deep knowledge of all hiring requirements and various recruitment channels.</li>
	<li>Pre-Screen applications and conduct face to face or phone interviews for initial selection of qualified candidates for various hiring demands.</li>
	<li>Schedule qualified candidates for assessments and interviews.</li>
	<li>Ensure that complete candidate information is uploaded into applicant tracker, system/tool or sent to the appropriate Recruitment Team.</li>
	<li>Prepare reports on status and effectiveness of various recruitment channels.</li>
</ul>

HR Recruiting Analyst

Client Partners are responsible for fully diagnosing clients’ needs and determining whether FranklinCovey solutions can meet those needs. They work directly with clients to understand their goals and offer jobs-to-be-done to help them succeed.

Responsibilities:

<ul>
	<li>Generate high-quality leads and handle inbound leads from marketing campaigns</li>
	<li>Build a robust sales pipeline and create an accurate sales forecast</li>
	<li>Prepare effective business proposals and drive opportunities to closure</li>
	<li>Develop good, long-term customer relationships on existing accounts as well as prospecting clients</li>
	<li>Diagnose and assess client needs. Prescribe, design, and implement strategic interventions using the full range of existing or custom Franklin Covey content including its subscription service</li>
	<li>Ensure an updated CRM (Salesforce) database</li>
</ul>

Business Development

Critical Thinking

Needs Analysis

Sales | Account Executives | Client Partners

Lexcode, a natural language processing company in Korea and the Philippines, is actively looking for a Full Stack Developer to join our full-stack team. In this role, you will drive the development of language services and solutions powered by generative AI, strategically expanding into new markets and overcoming language barriers.

 

Why You Should Apply:

<ul>
	<li>Lead AI Innovation: Work on our innovative projects to refine existing platforms and develop new language solutions that integrate advanced AI with language processing.</li>
	<li>Elevate User Experience: Your translated designs will contribute to improving the user experience of our multilingual language solutions, where your abilities in HTML, CSS, JavaScript, and leading frontend frameworks like React.js, Vue.js, and Angular will be useful.</li>
	<li>Boost Technical Skills: Broaden your expertise in backend programming languages through hands-on experiences. Your skills in Python, Kotlin, Java, or Node.js will be useful in developing language solutions.</li>
	<li>Creative Freedom: Empower yourself to explore original ideas and be self-reliant as you navigate new technologies with unique approaches, opening a path to leadership roles.</li>
	<li>Collaborative Environment: Join forces with our dynamic teams in Korea and the Philippines to drive force for innovation by creating new language solutions.</li>
</ul>

 

What You’ll Do:

<ul>
	<li>Full Stack Development: Develop scalable and user-friendly language solutions that enhance language processing capabilities.</li>
	<li>API Integration: Integrate third-party APIs and services to enhance the functionality and performance of our language solutions.</li>
	<li>Database Management: Design and optimize databases to store and retrieve linguistic data efficiently, ensuring data integrity and security.</li>
	<li>Quality Assurance: Conduct thorough testing and debugging of language solution applications, ensuring high-quality deliverables.</li>
</ul>

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