COMPANY BACKGROUND
Building up and developing the Würth group is the life’s work of Professor Reinhold Würth, and one of the outstanding business success stories in post-war German history. 
Within a period of more than 60 years, he has established a worldwide trading business with 400 companies in 80 countries all over the world. 
With over 74,000+ employees worldwide, the core business of the Würth group is dealing in connecting and assembly materials. 
Our products are sold by permanently employed sales representative.

The product range comprises over 100,000 products ranging from screws and standard parts to storage system and protective clothing.
Like its parent company, Wuerth Philippines, Inc. has enjoyed success in the supply of fasteners, chemicals, tools and
storage to the automotive and more recently the engineering industrial and construction business. Würth is the right contact
for you if it is about screws, screw accessories, dowels, chemicals products, furniture and construction fittings, tools,
installation material, automotive hardware as well as storage and retrieval system.
Wuerth Philippines, Inc. is located at Bldg. B Panorama Compound 1 Technology Ave., Laguna Technopark, Biñan, Laguna
and was incorporated last June 10, 1996 as a wholly owned subsidiary of Würth Holding GmbH of Germany and also,
part of Würth Group Worldwide. Our head office is located at Kunselsau, Germany.

All over the world, there are more than 300,000 customer contacts daily that has put trust in our products and services.
Wuerth Philippines, Inc. has a customer base of approximately 9,000 from various trades and industries. 
Our sales representatives are strategically positioned around the country to cover all major cities as well as smaller regional areas and they are all on the road daily to service our customers with competence, quality and closeness.

Wuerth Philippines, Inc.

<ul>
	<li>Set sales target and goals aligned with Company objectives</li>
</ul>

<ul>
	<li>Effectively maximize the SAP or WS1 usage in terms of checking customers accounts, product information and placing orders</li>
</ul>

<ul>
	<li>Actively selling of Wurth products</li>
</ul>

<ul>
	<li>Regularly doing the telephone consultation and support of a defined customer based</li>
</ul>

<ul>
	<li>Touting and selling of current offers and new products to expand the offer</li>
</ul>

<ul>
	<li>Processing of orders and products offers to the customers via phone calls</li>
</ul>

<ul>
	<li>Maintenance and updating customer data based for easily monitoring</li>
</ul>

<ul>
	<li>Realization of the defined target (sales, gross profit, call per day)</li>
</ul>

<ul>
	<li>Daily use of sales tools</li>
</ul>

<ul>
	<li>Gather market information and strategy</li>
</ul>

 

<ul>
	<li>Ensure excellent customer service throughout the sales process via phone calls</li>
</ul>

 

<ul>
	<li>Build strong relationship with key customers to foster repeat business</li>
</ul>

 

<ul>
	<li>Ensure quality service and effective customer service approach to indulge customer with the products offered</li>
</ul>

 

<ul>
	<li>Reactivation of zero customers and strengthening customer’s loyalty</li>
</ul>

 

<ul>
	<li>Handling customer complaints in a timely manner</li>
</ul>

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