Zeno Business Solutions is a talent management partner specializing in Employer of Record (EOR) services for US-based clients. We handle HR, payroll, training, and tech challenges, enabling our clients to focus on their core operations. As an Assigned Employee (AE) with Zeno, you'll gain invaluable experience working on diverse projects in a global landscape, directly managing day-to-day operations for clients. We are committed to professional excellence, unwavering reliability, a client-first focus, integrity, and empowering both our clients and employees. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development within a supportive and professional remote work environment. 

Zeno Business Solutions Corp

Management (Hospitality &amp; Tourism)

Full time

₱20,000 – ₱30,000 per month

 

Company: Sunny Day Residences – Antipolo

Sunny Day Residences is a boutique hillside hotel in Cainta &amp; Antipolo offering comfortable accommodations, event spaces, and a growing food &amp; beverage operation. We are looking for a detail-oriented and reliable Accountant to support the financial operations of both our hotel and restaurant divisions.

This role is ideal for someone who enjoys working in hospitality and wants to help build systems for a growing property.

---

Key Responsibilities

Financial Management

•⁠ ⁠Maintain accurate books for hotel and restaurant operations

•⁠ ⁠Record daily sales, expenses, and cash transactions

•⁠ ⁠Reconcile POS systems, bank accounts, and payment platforms

•⁠ Prepare monthly financial reports (P&amp;L, balance sheet, cash flow)

Hotel &amp; Restaurant Accounting

•⁠ ⁠Monitor room revenue, restaurant sales, and event income

•⁠ ⁠Track inventory for food, beverages, and supplies

•⁠ ⁠Manage vendor payments and accounts payable

•⁠ ⁠Monitor receivables for corporate bookings or events

Compliance &amp; Reporting

•⁠ ⁠Prepare tax-related reports and ensure regulatory compliance

•⁠ Maintain proper documentation for audits and financial reviews

•⁠ ⁠Coordinate with external accountants when needed

Operational Support

•⁠ ⁠Assist management with budgeting and cost control

•⁠ ⁠Track labor, food cost, and operational margins

•⁠ ⁠Recommend improvements to accounting systems and processes

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Employer questions

Your application will include the following questions:

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as an accountant?

How many years' experience do you have in an Accounting Role?

Hotel & Restaurant Accountant

Happyfoods Group of Restaurants is the Master Franchisee of Sariwon Korean Barbecue, with its flagship store in Bonifacio High Street Central. Known for Premium Beef Bulgogi and Galbi, Sariwon was featured in Philippine Tatler Dining's Best Restaurants Guide from 2013 to Present.

In 2014, Happyfoods launched Soban K-Town Grill, offering a modern Korean BBQ twist like Pork Samgyupsal and Beef Samgyup. It has 6 branches in Greenbelt, Robinsons Place Manila, SM North EDSA, One Bonifacio High Street, and SM Megamall.

In 2017, Sibyullee was introduced as an unlimited Korean BBQ concept, with 4 locations: Ayala Malls The 30th, Greenhills, One Ayala Makati, and Ayala Malls Manila Bay.

Happyfoods Corp

For ARM 1:

<ul>
	<li>The Assistant Restaurant Manager 1 (ARM1) is the Restaurant Manager’s partner in achieving the company’s mission of providing an exceptional and memorable dining experience for the Customers.</li>
	<li>He/She is responsible for ensuring that all activities for an effective, efficient, safe, and sanitary Kitchen operation is achieved and maintained at all time.</li>
	<li>He/She is responsible for the orientation, training, and certification of kitchen staff to achieve desired knowledge and skill levels.</li>
	<li>He/She also performs Shift Manager Functions and supervises daily operations to achieve an inviting and welcoming restaurant environment.</li>
</ul>

For ARM 2:

<ul>
	<li>The Assistant Restaurant Manager 2 (ARM2) is the Restaurant Manager’s partner in achieving the company’s mission of providing an exceptional and memorable dining experience for the Customers.</li>
	<li>He/She is responsible for ensuring that all activities for effective, efficient, safe, and sanitary Dining operations are achieved and maintained at all times</li>
	<li>He/She orients, trains, and certifies dining staff to achieve desired knowledge and skill levels.</li>
	<li>He/She also performs Shift Manager Functions and supervises daily operations to achieve an inviting and welcoming restaurant environment.</li>
</ul>

Assistant Restaurant Manager

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

We are looking for a Community Associate to be the front-of-house ambassador of Prosmash. This role is responsible for delivering a warm, energetic, and professional first impression while ensuring smooth daily operations at the reception area.

You will handle member check-ins, bookings, inquiries, and basic sales support, while helping create a welcoming community environment where members feel recognized, supported, and excited to return.

This role is ideal for someone who is friendly, organized, service-oriented, and enjoys working in an active, people-focused environment.

Front Desk &amp; Member Experience

<ul>
	<li>Greet all members and guests warmly and professionally</li>
	<li>Handle member check-ins, court bookings, and walk-in inquiries</li>
	<li>Manage daily attendance logs and booking schedules</li>
	<li>Assist new members with onboarding and basic facility orientation</li>
	<li>Respond to basic questions about programs, schedules, and promotions</li>
	<li>Ensure reception area is clean, organized, and presentable at all times</li>
</ul>

Sales &amp; Booking Support

<ul>
	<li>Assist in promoting club programs, classes, events, and memberships</li>
	<li>Upsell packages, merchandise, and coaching sessions when applicable</li>
	<li>Handle payment collection and issue official receipts</li>
	<li>Support promotions, referral programs, and event registrations</li>
</ul>

Administrative &amp; Operations Support

<ul>
	<li>Maintain accurate records of bookings, payments, and member information</li>
	<li>Coordinate with coaches and operations staff regarding schedules</li>
	<li>Report incidents, member feedback, and facility concerns to management</li>
	<li>Assist with inventory tracking for merchandise and supplies</li>
	<li>Support basic reporting (daily sales, attendance, incident logs)</li>
</ul>

Community &amp; Events Support

<ul>
	<li>Help facilitate tournaments, leagues, and social events</li>
	<li>Assist with event registrations and crowd flow during busy periods</li>
	<li>Encourage positive community interactions among members</li>
	<li>Support social media content capture when needed (photos, short videos)</li>
</ul>

Organizing and Planning

Relationship Management

Sales and Marketing Knowledge

Problem Sensitivity

Scheduling

Time Management

Community Associate | Receptionist

Remedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.

Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.

We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.

Remedy Skintech, Inc.

The Club &amp; Community Manager oversees the daily operations of the wellness studio while serving as the primary driver of community engagement, member satisfaction, and experiential programming. This leader manages staff performance, ensures the delivery of luxury-level guest experiences, and brings the brand to life through events, partnerships, and curated wellness activations.

Key Responsibilities

1. Operational &amp; Team Leadership

<ul>
	<li>Lead all front-of-house and back-of-house operations, including staffing, scheduling, and team development.</li>
	<li>Ensure flawless execution of service delivery, safety standards, and overall club ambiance.</li>
	<li>Manage KPIs related to revenue, membership growth, retention, operational efficiency, and guest satisfaction.</li>
</ul>

 
2. Community Building &amp; Member Experience

<ul>
	<li>Build strong relationships with members to foster loyalty, personalized care, and community culture.</li>
	<li>Implement initiatives that improve member engagement, satisfaction, and retention</li>
</ul>

 
3. Brand Collaborations &amp; Partnerships

<ul>
	<li>Identify and establish collaborations with wellness, beauty, fitness, and lifestyle brands aligned with the studio’s ethos.</li>
	<li>Manage planning and execution of product launches, brand activations, pop-ups, and co-branded experiences inside the club.</li>
	<li>Oversee partnership logistics including vendor communications, scheduling, space allocation, licenses/permissions, and KPIs for event success.</li>
</ul>

 
4. Class Programming &amp; Special Experiences

<ul>
	<li>Develop the group class schedule including breathwork, sound therapy, mobility, recovery classes, workshops, and specialty sessions.</li>
	<li>Recruit, onboard, and coordinate with instructors to ensure programming variety, quality, and alignment with wellness trends.</li>
	<li>Manage bookings, attendance, and class feedback to continually refine offerings.</li>
	<li>Lead production of special community classes, themed experiences, and seasonal wellness events.</li>
</ul>

 
5. Studio Events &amp; Community Activations

<ul>
	<li>Conceptualize and execute in-house workshops, member socials, wellness talks, expert sessions, and other special events.</li>
	<li>Collaborate with marketing on content creation, promotions, and outreach for events and collaborations.</li>
	<li>Track event performance, foot traffic, member satisfaction, and business impact.</li>
</ul>

 
6. Operational Excellence &amp; Brand Standards

<ul>
	<li>Maintain a pristine, spa-like environment that meets luxury wellness standards.</li>
	<li>Ensure all brand touchpoints—from service flow to visual merchandising—reflect the studio identity.</li>
	<li>Oversee inventory, equipment needs, and facility upkeep in coordination with the operations team.</li>
</ul>

Club & Community Manager

SMX Convention Center is the premier venue for meetings and events in the country with over 38,000 sq.m. of leasable space. Under the flagship of SMX Manila are SMX Aura, SMX Bacolod, SMX Davao, Olongapo City Convention Center, SMX Clark, and two Trade Halls namely, Megatrade Hall and Sky Hall Seaside Cebu. For more information, please visit www.smxconventioncenter.com

SMX Convention Specialist Corp.

The Sales Manager assists the Senior National Sales Manager / Senior Sales Manager and Director of Sales in achieving his/her MICE revenue targets for the SMX Convention Center branches.

The Sales Manager supports the Senior National Sales Manager / Senior Sales Manager and Director of Sales in creating and developing a work environment where the National Sales Office is driven by its financial objectives with focus on establishing an aggressive Sales Culture, a strong Customer Service orientation and astute practice of Expense Management resulting in Financial Success while ensuring leadership by example.

Sales Manager

Yanolja Cloud Solution Pvt. Ltd. is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. With more than 500+ Team members and 20+ years of experience, YCS currently has 40,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match.  We have a Local team in 15+ countries, including India, Thailand, Indonesia, the Philippines, Sri Lanka, South Africa, Tanzania, Uganda, the USA, Mexico, and counting.


Yanolja Cloud Solution Private Limited

Organizational Overview:

Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.

With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. 

We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.

 

Profile Overview:

This role involves managing regional customer relationships, addressing queries, and driving business growth through proactive lead generation and conversion. The candidate will focus on upselling to existing customers, handling escalations, and recommending product improvements. 

Regular regional travel is required to align business operations with local needs and strengthen customer engagement. Collaborating with the marketing team, they will develop campaigns, expand the prospect database, and generate new business opportunities to exceed sales targets. 

Additionally, the role demands timely reporting to the Line Manager and a strategic approach to business development, ensuring consistent growth and customer satisfaction in the region.

 

Responsibilities:

Follow up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects.

Cold calls into prospects are generated by a variety of outside sources.

Profile strategic accounts identify key individuals, research and obtain business requirements, and present solutions to start the sales cycle.

Schedule appointments and demos of eZee Products/Services.

Occasionally visit local properties to demonstrate our SAAS.

Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification information in the CRM application.

Prepare reports by collecting sales information and statistics.

 

Key Competencies for the Role:

Sales Expertise: Proven track record with 2+ years of experience, particularly in hospitality tech or SaaS sales, with a passion for driving revenue growth.

Customer Relationship Management: Strong ability to build and maintain relationships with clients, addressing their needs and ensuring long-term satisfaction.

Lead Generation &amp; Conversion: Skilled in identifying qualified leads, cold calling, and converting opportunities into business growth.

Communication Skills: Professional verbal and written communication in English and regional languages, with the ability to engage and persuade prospects effectively.

CRM Proficiency: Familiarity with CRM tools to ensure accurate activity tracking and reporting.

Time Management &amp; Multitasking: Adept at managing multiple priorities, meeting deadlines, and achieving sales targets efficiently.

Organizational Overview:

<ul>
	<li>Yanolja Cloud Solution Pvt. Ltd. is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.</li>
	<li>With more than 500+ Team members and 20+ years of experience, YCS currently has 40,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. </li>
	<li>We have a Local team in 15+ countries, including India, Thailand, Indonesia, the Philippines, Sri Lanka, South Africa, Tanzania, Uganda, the USA, Mexico, and counting.</li>
</ul>

Profile Overview:

<ul>
	<li>This role involves managing regional customer relationships, addressing queries, and driving business growth through proactive lead generation and conversion. The candidate will focus on upselling to existing customers, handling escalations, and recommending product improvements. </li>
	<li>Regular regional travel is required to align business operations with local needs and strengthen customer engagement. Collaborating with the marketing team, they will develop campaigns, expand the prospect database, and generate new business opportunities to exceed sales targets. </li>
	<li>Additionally, the role demands timely reporting to the Line Manager and a strategic approach to business development, ensuring consistent growth and customer satisfaction in the region.</li>
</ul>

Responsibilities:

<ul>
	<li>Follow up on inbound marketing leads and identify qualified opportunities, providing appropriate levels of information at the right time for interested prospects.</li>
	<li>Cold calls to prospects are generated by a variety of outside sources.</li>
	<li>Profile strategic accounts, identify key individuals, research and obtain business requirements, and present solutions to start the sales cycle.</li>
	<li>Schedule appointments and demos of eZee Products/Services.</li>
	<li>Occasionally, visit local properties to demonstrate our SAAS.</li>
	<li>Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification information in the CRM application.</li>
	<li>Prepare reports by collecting sales information and statistics.</li>
</ul>

Key Competencies for the Role:

<ul>
	<li>Sales Expertise: Proven track record with 2+ years of experience, particularly in hospitality tech or SaaS sales, with a passion for driving revenue growth.</li>
	<li>Customer Relationship Management: Strong ability to build and maintain relationships with clients, addressing their needs and ensuring long-term satisfaction.</li>
	<li>Lead Generation &amp; Conversion: Skilled in identifying qualified leads, cold calling, and converting opportunities into business growth.</li>
	<li>Communication Skills: Professional verbal and written communication in English and regional languages, with the ability to engage and persuade prospects effectively.</li>
	<li>CRM Proficiency: Familiarity with CRM tools to ensure accurate activity tracking and reporting.</li>
	<li>Time Management &amp; Multitasking: Adept at managing multiple priorities, meeting deadlines, and achieving sales targets efficiently.</li>
</ul>

Sales Executive

The Event Services Assistant will assist the Event Services Manager with the planning and execution of events, and work as part of a team to support events that contribute to the experience of clients at SMX Bacolod.

<ul>
	<li class="text-justify">Professionally handle the detailing of events assigned by keeping in mind opportunities to upsell on room requirement, equipment rental and F&amp;B.</li>
	<li class="text-justify">Organize food selling of accredited caterers when there is opportunity.</li>
	<li class="text-justify">Establishes a rapport with guests maintaining effective customer relationships.</li>
	<li class="text-justify">Assist the Event Services Manager in executing client requirement as discussed and laid out on the Banquet Event Order.</li>
	<li class="text-justify">Initiate and maintain communication with clients to assist in planning and coordinating events.</li>
	<li class="text-justify">Maintains the highest standards of professionalism, ethics and attitude towards all clients, staff, partners and mall representatives.</li>
	<li class="text-justify">Conducts a thorough walk through with the client for the building turn over and ensures that damages are accounted for and billed if applicable.</li>
	<li class="text-justify">Confirm that space and in-house and contractor staffing levels are as defined on the schedules.</li>
	<li class="text-justify">Ensures additional charges of the event are completely detailed in the Service Work Orders and are duly acknowledged and signed for by the client.</li>
	<li class="text-justify">Regularly reviews event postings/charges to ensure accuracy. Review bills with organizers regularly to eliminate adjustments needed on final bills.</li>
</ul>

Event Services Assistant

The Assistant HR Manager is responsible for managing end-to-end Recruitment &amp; Talent Acquisition and ensuring efficient HR Administration for SMX Convention Center. This role supports manpower readiness for large-scale events and operations, while ensuring full compliance with labor standards, company policies, and internal controls.

Recruitment &amp; Talent Acquisition

<ul>
	<li>Lead critical hiring across existing branches of SMX Convention Center and pre-opening properties</li>
	<li>Partner with Department Heads to develop manpower plans aligned with event schedules and business demand.</li>
	<li>Manage end-to-end recruitment: sourcing, screening, interviews, job offers, and onboarding.</li>
	<li>Build pipelines through job portals, manpower agencies, schools, and local government employment offices.</li>
	<li>Organize job fairs, campus recruitment, and hiring campaigns.</li>
	<li>Track recruitment metrics such as time-to-fill, quality of hire, sourcing channel effectivity, and manpower readiness.</li>
	<li>Maintain an updated recruitment tracker and applicant database.</li>
</ul>

HR Administration &amp; Compliance

<ul>
	<li>Maintain complete 201 files, contracts, and employee records in compliance with audit standards.</li>
	<li>Oversee onboarding procedures.</li>
	<li>Ensure compliance with DOLE, SSS, PhilHealth, Pag-IBIG, and internal policies.</li>
	<li>Assist in labor relations, investigations, and disciplinary documentation.</li>
	<li>Prepare HR reports, manpower status, and compliance documentation.</li>
	<li>Support HR audits and SMHCC corporate requirements.</li>
</ul>

Policy Implementation &amp; Employee Support

<ul>
	<li>Enforce company policies and standards across all departments.</li>
	<li>Handle employee concerns and support conflict resolution.</li>
	<li>Assist in engagement programs and HR initiatives.</li>
</ul>

Assistant HR Manager

The Duty Manager will play a pivotal role in ensuring facility management's seamless operation, focusing on sales culture, customer service, expense management, and financial success. The Duty Manager interacts with Guests and contributes to the first impressions of our Guests.

Duty Manager

Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes.

Ateneo offers Basic Education (Grade School, Junior High School, and Senior High School). In addition, Higher Education (College, Graduate, Continuing Education) is made up of nine schools (Education and Learning Design, Government, Graduate School of Business, Humanities, Management, Science and Engineering, and Social Sciences) located in 3 campuses in Quezon City, Makati City and Pasig City.

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia.

Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

This project position is critically needed to manage the immediate and urgent expansion of the Reservations, Events, Logistics, and Job Order Requests Office's mandate, effective January 2026. The role is essential to ensure operational coverage, prevent service failure, and maintain high customer satisfaction across the newly centralized and integrated facilities, specifically the external campuses and sports venues.

Overall Purpose of the Position:

Acts as the primary dedicated liaison and reservation specialist for the external campuses such as the Rockwell, Salcedo, and the ASMPH, and all centralized Sports Facilities. The purpose is to immediately offload the core team by managing this expanded geographical and functional scope, ensuring seamless logistical coordination and error-free booking management for all assigned facilities, while also providing essential support and coverage for the main team.

Principal Accountabilities and Deliverables:

<ul>
	<li>Key Result Area: External Campus Reservations and Logistics</li>
</ul>

Principal Accountabilities:

<ul>
	<li>Establish and maintain full operational coverage for all facility bookings and logistics across the Rockwell, Salcedo, and ASMPH campuses.</li>
	<li>Serve as the primary point of contact for external campus stakeholders regarding reservation requests, issues, and logistical needs.</li>
</ul>

Key Deliverables and Metrics:

<ul>
	<li>Deliverable: Operational procedures document for external campuses; Weekly facility utilization reports for external sites.</li>
	<li>Metric: 100% resolution of external campus booking conflicts within 24 hours; </li>
	<li>Key Result Area: Centralized Sports Facilities Management</li>
</ul>

Principal Accountabilities:

<ul>
	<li>Manage the complex and time-sensitive reservation schedules for all centralized Sports Facilities (e.g., gyms, courts, fields).</li>
	<li>Coordinate with Venue-owner, Athletics, Maintenance, and Security teams to ensure facilities are properly prepared, monitored, and turned over between users.</li>
</ul>

Key Deliverables and Metrics:

<ul>
	<li>Deliverable: Error-free, real-time updated reservation calendar for all Sports Facilities</li>
	<li>Key Result Area: Team Support and Operational Coverage</li>
</ul>

Principal Accountabilities:

<ul>
	<li>Provide essential support, assistance, and coverage for the four existing Facilities Reservations and Logistics Officers when they are absent, on official leave, or during peak booking periods.</li>
	<li>Cross-train on the core main campus and newly integrated venue procedures to ensure service continuity and operational flexibility.</li>
</ul>

Key Deliverables and Metrics:

<ul>
	<li>Deliverable: Weekly report of support activities, including assignments covered and issues resolved for the main campus team.</li>
	<li>Metric: Successful coverage of all urgent main campus requests assigned during the absence of regular officer; Zero backlog of covered requests upon the return of the absent officer.</li>
	<li>Key Result Area: Policy Implementation and Project Review</li>
</ul>

Principal Accountabilities:

<ul>
	<li>Ensure strict adherence to the new centralized facility policies and established administrative processing standards.</li>
	<li>Provide comprehensive data on the sustained workload generated by the centralized functions and new venues for the review.</li>
</ul>

Key Deliverables and Metrics:

<ul>
	<li>Deliverable: Monthly compliance report detailing adherence to new centralization policies in assigned venues.</li>
	<li>Metric: A detailed 9-month Project Review Report (submitted by end of October 2026) outlining sustained service demand and justification for permanent status.</li>
</ul>

Project Staff for Facilities Reservations and Logistics Officer

1. Receive queries, requests, and complaints from clients via phone call 
2. Provide appropriate response to clients and take appropriate action for each call 
3. Provide proper validation and pre-screening of requests 
4. Coordinate with appropriate resource for resolution of urgent concerns 
5. Analysis and handling of critical accounts with complaints 
6. First call resolution by:

<ul>
	<li>coordinating with Department Managers of concerned units</li>
	<li>monitoring of escalated complaints</li>
	<li>outbound calls to buyers to provide feedback on their concern</li>
</ul>

7. Assist calls of representatives handling VIP accounts 
8. Follow up customer calls where necessary 
9. Protect sensitive information that must not be disclosed to Clients/Non-Clients/Organizers 
10. Document all call information according to standard operating procedures

Customer Sales Assistant

<ul>
	<li>Actively/aggressively solicits business for SMX Davao from all market segments.</li>
	<li>Conduct quality sales calls</li>
	<li>Maintain an updated database of account in his/her area of responsibility.</li>
	<li>Maximize up‐selling opportunities whenever possible.</li>
	<li>Ensure the delivery of professional service to all clients at all times.</li>
	<li>Actively participates in organizing and in the actual implementation of sales programs an activities, (i.e. sales blitzes, cocktails, parties and luncheons) for top accounts, sales promotion, etc.</li>
	<li>Implement all sales action plans related to his/her market area as outlined in the Marketing Plan.</li>
	<li>Attend all sales and marketing meetings, briefings and other related activities.</li>
	<li>Assist the SM Hotels in their Sales and Marketing efforts through cross selling</li>
	<li>Provide management with information regarding client satisfaction and activities of competitors.</li>
	<li>Arrange site inspections of facility.</li>
	<li>Perform all duties and responsibilities in a timely and efficient manner in accordance with established facility policies to achieve the overall objectives of the position.</li>
	<li>Keep updated with client relationships and overall business goals through close coordination with Event Manager.</li>
	<li>Maintain close communication with the National Sales Manager in negotiation process of their accounts.</li>
	<li>Maintain professional business confidentiality.</li>
	<li>Perform related duties and special projects as assigned.</li>
</ul>

Office Equipment Operation

Business Correspondence

Persuasion and Negotiation

Organizational Overview:

<ul>
	<li>Yanolja Cloud Solution Pvt. Ltd. is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.</li>
	<li>With more than 500+ Team members and 20+ years of experience, YCS currently has 40,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. </li>
	<li>We have a Local team in 15+ countries, including India, Thailand, Indonesia, the Philippines, Sri Lanka, South Africa, Tanzania, Uganda, the USA, Mexico, and counting.</li>
</ul>

Profile Overview:

<ul>
	<li>This role involves managing regional customer relationships, addressing queries, and driving business growth through proactive lead generation and conversion. The candidate will focus on upselling to existing customers, handling escalations, and recommending product improvements. </li>
	<li>Regular regional travel is required to align business operations with local needs and strengthen customer engagement. Collaborating with the marketing team, they will develop campaigns, expand the prospect database, and generate new business opportunities to exceed sales targets. </li>
	<li>Additionally, the role demands timely reporting to the Line Manager and a strategic approach to business development, ensuring consistent growth and customer satisfaction in the region.</li>
</ul>

Responsibilities:

<ul>
	<li>Follow up on inbound marketing leads and identify qualified opportunities, providing appropriate levels of information at the right time for interested prospects.</li>
	<li>Cold calls to prospects are generated by a variety of outside sources.</li>
	<li>Profile strategic accounts, identify key individuals, research and obtain business requirements, and present solutions to start the sales cycle.</li>
	<li>Schedule appointments and demos of eZee Products/Services.</li>
	<li>Occasionally, visit local properties to demonstrate our SAAS.</li>
	<li>Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification information in the CRM application.</li>
	<li>Prepare reports by collecting sales information and statistics.</li>
</ul>

Key Competencies for the Role:

<ul>
	<li>Sales Expertise: Proven track record with 2+ years of experience, particularly in hospitality tech or SaaS sales, with a passion for driving revenue growth.</li>
	<li>Customer Relationship Management: Strong ability to build and maintain relationships with clients, addressing their needs and ensuring long-term satisfaction.</li>
	<li>Lead Generation &amp; Conversion: Skilled in identifying qualified leads, cold calling, and converting opportunities into business growth.</li>
	<li>Communication Skills: Professional verbal and written communication in English and regional languages, with the ability to engage and persuade prospects effectively.</li>
	<li>CRM Proficiency: Familiarity with CRM tools to ensure accurate activity tracking and reporting.</li>
	<li>Time Management &amp; Multitasking: Adept at managing multiple priorities, meeting deadlines, and achieving sales targets efficiently.</li>
</ul>

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