ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

For Direct Hire only. 

Jumpstart your career! Be part of a Global Bank and get the best training in the financial industry.

<ul>
	<li>Provide world-class banking experience to clients and customers</li>
	<li>Attend to inbound and outbound calls according to standard procedures</li>
	<li>Process online banking transactions</li>
	<li>Explain and provide information about banking services and customer queries</li>
</ul>

Medical Industry Knowledge

Attention to Detail

Reading Comprehension

Communication Skills

Financial Officer  | Fort, BGC

<ul>
	<li>Respond to requests for technical assistance</li>
	<li>Provide user support and customer service on company-supported computer applications and platforms; troubleshoot problems and advise on the appropriate action.</li>
	<li>Monitor and respond quickly and effectively to requests received</li>
	<li>Ability to identify and organize tickets according to priority and forward tickets to engineers and techs</li>
	<li>Identify deficiencies and escalates risk and proposes innovative solutions to address the issue/problem</li>
	<li>Validate the set-up process</li>
	<li>Identify any trending issues or bugs whilst using strong problem-solving skills to resolve or escalate the matter quickly and efficiently</li>
	<li>Provide management with knowledge and an analysis of any existing issues, areas of concern and broadcaster feedback</li>
</ul>

Search Engine Technical Support Specialist | Fort Bonifacio, BGC

<ul>
	<li>Respond to customers' inquiries related to financial products such as depository account, money market or credit card services</li>
	<li>Resolve customers’ issues via phone in an emphatic and professional manner</li>
	<li>Process customer requests in a timely manner and monitor progress of new applications</li>
	<li>Comply with the company's procedures and policies in performing your function</li>
</ul>

Financial Account Customer Support Officers | Fort BGC

<ul>
	<li>Identify and assess customers’ needs to achieve satisfaction.</li>
	<li>Provide accurate, valid, and complete account, product, and service information by using the right methods or tools.</li>
	<li>Resolve product or service problems by clarifying customers' complaints.</li>
	<li>Determine the cause of the problem.</li>
	<li>Select and explain the best solution to solve the problem.</li>
	<li>Expedite correction or adjustment.</li>
	<li>Follow up to ensure resolution.</li>
	<li>Handle complaints, provide appropriate solutions, and alternatives within the time limits.</li>
	<li>Follow up to ensure resolution and attainment of complaints resolution targets.</li>
	<li>Manage large amounts of incoming calls.</li>
	<li>Keep records of customer interactions, process customer accounts, and file documents.</li>
	<li>Follow communication procedures, guidelines, and policies.</li>
</ul>

Customer Service Representative | CSR | Taguig

<ul>
	<li>Utilize accounting software to identify outstanding accounts/invoices.</li>
	<li>Generate bills and invoices specific to customer accounts.</li>
	<li>Process and record all payments from various pay services.</li>
	<li>Generate monthly and quarterly reports.</li>
	<li>Perform regular account reconciliation with customers.</li>
</ul>

Billing Specialist | Fort BGC

<ul>
	<li>Monitor real-time queues and identify high-risk transactions within the business portfolio.</li>
	<li>Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft, and similar other risks.</li>
	<li>Identify fraudulent transactions and cancel them from further processing.</li>
	<li>Resolve queued transactions within the service level agreements to reduce potential revenue losses.</li>
	<li>Interact with banks and customers to validate the information and to confirm or cancel authorizations.</li>
</ul>

Fraud Analyst | Fort BGC

<ul>
	<li>Collect payments on past due bills.</li>
	<li>Organize list according to severity of delinquency.</li>
	<li>Call customers using telephone to inform clients of overdue accounts and amount currently owed.</li>
	<li>Utilize computer systems to handle skip tracing.</li>
	<li>Attempt to collect payment.</li>
	<li>Review terms of credit documents and ensure all customer information is correct, including phone numbers and addresses.</li>
	<li>Listen to customer's story and determine if debt can be collected.</li>
	<li>Set up repayment plans and new terms of sale.</li>
	<li>Offer advice or refer customers to debt counselors.</li>
	<li>Record new commitment to repay debt.</li>
</ul>

Sales and Marketing Knowledge

Customer Service

Collection Representative | Financial and Banking Services | Taguig

eData Services is an American owned and operated Health Information Management Company that has been in business for more than 15 years. We employ nearly 600 medical professionals including dozens of Medical Doctors and hundreds of Registered Nurses. We also employ Dentists, Pharmacists, Psychologists, and Registered Physical Therapists.
We deliver customized services to over 500 clients throughout the United States; 24 hours a day, 7 days a week. Our services include:
•	Medical Record Summarization
•	Dictation Transcription (Medical and Legal)
•	Medical Report Editing
•	AMA Impairment Ratings
•	Comprehensive Medical History Taking by Telephone
•	Depo Summaries
•	Incoming Mail Processing
•	EHR Data Entry
•	Utilization Review
•	Live, Real-Time Virtual Scribe Services during Exam Encounters
•	Live, Real-Time Virtual Medical Services
•	Insurance Eligibility, Benefit, and Coverage Verification
•	Claim Denial Appeals and other EOB issues
•	Securement of Treatment Authorizations
•	Patient Scheduling
•	Patient Appointment Reminder Calling
•	Billing and Collections
•	Preparation and Transmission of Referral Letters
•	Computerized Physician Order Entry
•	Incoming Telephone Call Handling
•	Full Telephone Receptionist Services
•	Lunch Hour Telephone Coverage
•	Claims Submission
•	After Hours Telephone Coverage
•	Patient Inquiry Handling
We are HIPAA compliant and adhere to all Federal and State laws governing the security of Protected Health Information. All work is exchanged with our clients through encrypted internet connections. We utilize secured Microsoft Azure Cloud and on premise servers to ensure redundancy, speed, and security.
eData’s head office is located in Beverly Hills, California. Our center of operations is located in Taguig. 

eData Services Phils., Inc.

Qualifications: 
• Must be a Certified Public Accountant 
• Strong knowledge of accounting, reporting, financial analysis and forecasting techniques acquired through an advanced degree program or professional qualification and related work experience is required. 
• At least 3-5 years of experience in a similar role involving KPI development, data analysis, process improvement, or performance management. 
• Excellent analytics skills and interpretation/understanding of data and reporting. 
• Experience in designing, implementing and leading reporting solutions. 
• Knowledge and ability to extract and manipulate data from varied systems. 
• Experience of Data cleansing, analysis, and reconciliation 
• Fast Thinker and Tactical 
• Excellent communication skills both written and oral is needed, good presentation skills.

Business Analytics Manager

Aboitiz Power Corporation (AboitizPower, AP) is a leader in the Philippine Electric Power Industry with a portfolio of assets located across the country.

At AboitizPower, we transform energy for a better world. 

When you work at AboitizPower, you become part of an organization that is passionate and committed to advancing business and communities by providing reliable, reasonable, and responsible power to all. 

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. AboitizPower will never ask or solicit any form of payment at any point during the job application process.  AboitizPower only uses its official pages and links to communicate open roles and its recruitment. To ensure your security, please correspond and refer to the official channels only. Our official channels are: 
1. Aboitiz Power Corporation Website: https://www.aboitizpower.com
2. Careers Website: https://careers.aboitizpower.com
3. LinkedIn: https://www.linkedin.com/company/aboitizpower




AboitizPower

The position will support the Manager in managing and leading the tax operations and accounting of the Aboitiz Renewables, Inc. including provision of oversight onstartups or small operating companies that may need support in the group in terms of tax operations and accounting.

Further, this position will help oversee the Parent/Holdco tax operations and accounting function and may also provide oversight/guidance to start ups on tax reportorial requirements, both local and international, selected transactional taxation, and other incidental tasks such as but not limited to tax planning, tax refund, tax audit, books of accounts compliance, deferred tax accounting and maintenance of the Tax Document Management System in coordination with AEV Tax, Advisory and Compliance Services (TACS).

The role will also provide accounting and financial reporting functions as deemed necessary

Outcomes Expected and Responsibilities:

 

Tax Accounting

<ul>
	<li>Performs and manages provisioning of income taxes, both current and deferred for ARI Parent Holdco and ARI COnsolidated Financial Statements, as needed.</li>
	<li>Reviews selected transactional taxation on foreign transactions, forex denominated loans, equity transactions, special transactions and other projects.</li>
</ul>

Tax Compliance

<ul>
	<li>Ensures timely filing and settlement as well as submission of reports and documents in compliance with government statutory and regulatory requirements of BIR and LGUs.</li>
	<li>Ensures that regular updates in legislation, regulations, memorandum, directives and requirements are implemented in the accounting systems, policies, processes and procedures</li>
</ul>

Tax Management

<ul>
	<li>Monitoring of special transactions that will impact future tax reconciliation.</li>
	<li>Provides Accounting Manager and AVP Accounting with reports relating to tax projections and analysis needed for tax planning and decision-making</li>
</ul>

Tax Administrative Tasks

<ul>
	<li>Monitors the tax compliance of all companies handled by Renewables Group, including providing needed support on the special tax compliance requirements of ARI international and foreign-registered entities, as needed</li>
</ul>

General Accounting and Financial Reporting 

<ul>
	<li>Provides support in Accounting Operations and financial reporting during month-end and year-end reviews which may or may not impact tax operations including developing audit schedules, reconciliations, and analysis</li>
</ul>

Tax Operations Supervisor

The position holder is responsible to facilitate the execution of contract management of all ongoing ARI projects under execution stage. The role centralizes is to support the Project Contracts Compliance Supervisor/ Manager in the implementation of standard commercial issue resolutions, symbiotic monitoring and delivery of contract requirements, and maintaining a strong project commercial system for project execution. 

Outcomes Expected and Responsibilities:

<ul>
	<li>Facilitates the contractual interests protection of the company while maintaining sustainable commercial relationship with the Contractors for all renewable projects under execution</li>
	<li>Supports to ensure the cascaded commercial agreements are aligned and achieved by the projects through implementation of Project Management Standards across all ARI Renewable projects under execution. </li>
	<li>Facilitates the Project Coordinators in all ARI Renewable projects in preparing Contractual Letters, coordinating with CCRM and Legal Teams, processing change order and claims approvals, endorsement of project site procurements, and securing transaction authorization from proper approvers. </li>
	<li>Leads and engages in the development of Project Management Contract Standard including respective updates to its provisions, as deemed necessary, to strengthen the commercial structure of the projects </li>
	<li>Oversee the Project Coordinators of all Projects in ARI Renewables, which could entail onsite discussions and audit on contract management procedure implementation.</li>
	<li>Works with the Project Team to generate project-specific mitigation plans.</li>
	<li>Ensure proper commercial documentation is intact and organized with the Project Coordinators to protect Contract objectives.</li>
	<li>Integrates the Lessons Learned on Contract Applications from different projects and endorses to the Business Process Review Team. </li>
</ul>

Project Contracts Compliance Engineer

As Business Development Manager, you will be responsible for identifying and pursuing new business opportunities in the residential rooftop solar market. This entails developing various revenue channels, business models and innovative products that bring long-term value and accelerate the advent of the Company's mission. The key responsibilities include:

<ol>
	<li>Market Analysis and Research: Conduct market research to identify trends, opportunities, and competitive landscape in the residential rooftop solar industry. Analyze customer needs, preferences, and behaviors to inform product development and marketing strategies.</li>
	<li>Business Planning: Develop and implement strategic business plans to achieve sales targets and market penetration. Collaborate with cross-functional teams to align business development efforts with overall company goals.</li>
	<li>Channel and Ecosystem Development: Identify and qualify new business channels, building strategic collaboration with financial institutions, horizontal developers, and other verticals to build an ecosystem in which the company can thrive.</li>
	<li>Account Management: Cultivate strong relationships with key stakeholders and relevant industry partners. Maximize cross-selling opportunities and tactical collaboration.</li>
	<li>Proposal Development: Work closely with the operations, marketing, legal and finance teams to create customized proposals that address the unique needs of each channel and preserve the best interests of the company.</li>
	<li>Reporting and Storytelling: Track and report on key performance indicators (KPIs) to evaluate the success of business development strategies. Provide regular updates to senior management on progress, challenges, and opportunities. Paint a clear picture of challenges, progress and opportunities.</li>
</ol>

Solar Business Development Manager

The Market Strategy Specialist is responsible for the following functions:

<ul>
	<li>Develop and manage the Market Strategy database and establish data gathering on local and international power industry, market conditions, and government regulations.</li>
	<li>Perform data analysis techniques to extract insights and relationships on market data.</li>
	<li>Support in conducting market research to identify local and international activities or business expansion opportunities in the RE market.</li>
</ul>

Market Strategy Specialist

ITVT has been concentrating since 2001, with more than 180 employees, on the implementation of innovative branch solutions for the industrial and energy sectors. With professional advice, reliable project implementation and the subsequent 24/7 support according to ITIL standards, we create sustainable customer satisfaction. As a DIN ISO 9001 , DIN ISO 14001 and DIN ISO 27001 certified company and Microsoft Alpha Partner from the very beginning, we know what is important. In particular, the data security of our customers is very important to us. For this reason, ITVT operates several high-security data centers in Germany for its customers. The Federal Data Protection Act therefore applies.

ITVT Philippines Inc.

Area of Responsibility

<ul>
	<li>Implements Microsoft Dynamics CRM solutions: Customer Engagement (Sales, Customer Service, Marketing), PowerApps, Power Platform.</li>
	<li>Implements interfaces between Microsoft Dynamics CRM and other applications, frontends web application, backend components as well as database developments.</li>
	<li>Implements prioritized requirements from the product owner in the system.</li>
	<li>Is responsible for ensuring progress and completion of development topics.</li>
	<li>Independent and responsible way of working.</li>
	<li>Contribute experience to the technical management and complex software development projects as well as corresponding team structures.</li>
	<li>Takes responsibility for supervision, improvement and optimization of the software quality as well as for the design and development.</li>
	<li>Is responsible for the design, the development of modifications or for the extensions to the standard Microsoft Dynamics CRM application (Sales, Marketing and Service module).</li>
	<li>Is Responsible for coding, unit testing and creating supporting documentation for Microsoft Dynamics based Solutions.</li>
	<li>Gains understanding of customer’s needs and collaborates with other consultants/developers and support teams to complete design and testing documentation.</li>
	<li>Provides technical input in creating technical specifications when customizations or extensions to Microsoft Dynamics CRM are needed.</li>
	<li>Is responsible for driving the effort to migrate the customers’ data sources into Microsoft’s sources, ensuring proper alignment of data models. Offers support on Microsoft tools for migration and integration.</li>
	<li>Implements reports per requirements documents and standards.</li>
	<li>May be tasked with additional development tasks such as: developing data migration procedures to integrate Microsoft Dynamics CRM to legacy systems, creating data load structures with Microsoft SQL Server Integration Services or Azure Data Factory.</li>
	<li>Provides support and expertise on development technologies and environments.</li>
	<li>Provides work estimates that permit prioritization and assignments to be made.</li>
	<li>Has awareness of the prescribed Microsoft Dynamics CRM implementation methodology known as Sure Step. Understands how the development and related testing activities fit into the overall customer engagement lifecycle.</li>
</ul>

Typical Activities

Diagnostic and Analysis 
Design 
Development

<ul>
	<li>Customization of the product to meet the needs of the customer based on the specifications from the Application Consultant.</li>
	<li>Integration of the solution with the customer’s legacy databases and systems.</li>
	<li>Document custom developed functionality in accordance to documentation standards and best practices.</li>
	<li>Implement add-ons and code from third parties.</li>
	<li>Initial test of the developed functionality.</li>
</ul>

Deployment

<ul>
	<li>Support integrated testing.</li>
	<li>In case of upcoming customization requests during the deployment phase, perform the design and development tasks in accordance with the defined change request process.</li>
</ul>

Upgrade

<ul>
	<li>Evaluate necessary upgrade customizations for new versions of Microsoft Dynamics and relevant ISV and add-on solutions.</li>
</ul>

Agile Preparation

<ul>
	<li>Review/validate high-level estimates given within the Solution Backlog.</li>
	<li>Provide input to the establishment of Integration Strategy.</li>
</ul>

Agile Execution

<ul>
	<li>Attend the Sprint Planning Meetings</li>
	<li>Attend the Daily Sprint Cycle Meetings</li>
	<li>Lead development efforts within the Sprint cycle across Custom Coding, Integration and Interfaces, and Data migration streams</li>
</ul>

Angular.js

ASP.NET

JavaScript

CRM Software

Senior Microsoft Dynamics CRM Application Developer

<ol>
	<li>Perform analysis and verify accounting transactions</li>
	<li>Ensure accuracy of related entry in the accounting system</li>
	<li>Conduct investigations for discrepancies raised</li>
	<li>Generate ad hoc reports using SQL</li>
	<li>Submit all reports and deliverables within deadline</li>
</ol>

Financial Analyst | Fort BGC

The position holder is responsible for providing support to the Renewable Energy Project Development and Execution (RE PDE) Team on the different phases of the day-to-day processes in acquiring various permits, documents, lands, and rights of lands for the transmission structures and road right of way by planning, managing, and implementing in order to achieve the objectives of ARI. 

The position holder oversees and organizes necessary documents, permits, and other requirements needed in acquiring rights of way over the lands and practicing due diligence. 

Outcomes Expected and Responsibilities:

<ul>
	<li>Coordinates with technical, engineering, legal support teams the identification of potential routes for transmission line and access roads that meet the requirements and collaborate in determining the pain points and potential legal risks and executes plans based on direction set by RE PDE team leaders. </li>
	<li>Supervises the commercial and legal risks throughout the transmission line and access road right of way acquisition process, and participates in ensuring that ARI’s interest is protected and that the project objectives are met transparently and sustainably. Activities include but are not limited to: 
	<ul>
		<li>Manages the gathering of required documentation for screening, land due diligence, and land rights processes from landowners and government agencies.</li>
		<li>Establishes due diligence and financial close process for all aspects of the property.</li>
	</ul>
	</li>
	<li>Liaises and collaborates with internal and external stakeholders to achieve transmission line and road right of way acquisition targets. This include but is not limited to: 
	<ul>
		<li>LGUs and National Government Agencies for securing the project endorsements for the development of proposed renewable energy projects in relation to transmission line and road right of way, </li>
		<li>Other Government entities, such as: DAR, BIR, DENR CENRO (for titling), Registry of Deeds, etc. is concerned (e.g. required inspections for permits and clearance purposes); for the preparation and processing of permits and clearances and/or for the early resolution of issues concerning clearance and approvals, matters regarding ordinances, regulations, taxes, and property laws.</li>
	</ul>
	</li>
	<li>Oversees and organizes the applications for each of the permits are completed properly and accurately, including the submission of all required attachments. </li>
	<li>Maintains and strengthens relationships with the different stakeholders, and collaborates in mapping on potential supporters and blockers based on engagements made. </li>
</ul>

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Financial Officer | Fort, BGC