Evo Tech Software Solutions Inc., is a highly motivated team of professionals based in Cebu, Philippines, committed to providing tailored services to Carbon6's suite of solutions. With expertise in Web Development, e-Commerce Management, Data Analytics, and Graphic Design, we offer globally competitive solutions that empower our clients' businesses to excel in today's market.  

Evo Tech Software Solutions, Inc.

Overview

We are seeking a highly driven and analytical Data Scientist to spearhead our agency’s advanced analytics efforts. This is a unique “player-only” role to start, requiring someone who is both highly strategic and deeply hands-on in execution.

The ideal candidate will bring a strong foundation in data science, analytics, and modeling, along with agency experience and an understanding of eCommerce and/or Amazon platforms (Amazon Marketing Cloud experience strongly preferred). This role is critical in helping the agency leverage data to drive measurable outcomes for our clients. Direct experience with Media is a big plus.

What We Expect

An entrepreneurial, hands-on data professional who can work independently while collaborating with internal teams. You should be a doer who thrives on rolling up your sleeves, working directly with raw data, and delivering actionable insights that influence media strategy and business outcomes. Media agency background is strongly valued, and an understanding of retail media, eCommerce, and Amazon ecosystems will give you an edge.

Data Scientist

Who We Are

Evo Tech Software Solutions Inc. is a highly motivated team of professionals based in Cebu, Philippines, committed to providing tailored services. With expertise in Web Development, e-Commerce Management, Data Analytics, and Graphic Design, we offer globally competitive solutions that empower our clients’ businesses to excel in today’s market.

By design, we combine your vision for your brand with our creative and technical capabilities to design the right user experience. We make sure that your customers or users discover your product not only appealing, but also useful.

Empowering your company with cutting-edge software solutions. Our skilled team adapts to tech trends, ensuring your excellence in innovation through development.

With BPO, we aim to enhance efficiency and service delivery with our versatile business support. We evolve to offer swift, improved customer service solutions.

 

The Opportunity

We are seeking a Consultant II to join the Customer Success Team of our US-based client - a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners.

In this role, you will collaborate with a team of professionals to develop standardized solutions for customers. You will facilitate problem research, diagnosis, resolution, and follow-up for customer change events, and manage escalated events as needed.

Key Responsibilities

<ul>
	<li>Execute system installations, upgrades, testing, and configurations for implementation projects.</li>
	<li>Perform initial technical implementation of technology products post-sale and track project progress to ensure deadlines are met.</li>
	<li>Consult with clients to understand their operational needs and business objectives, and keep stakeholders informed of project progress.</li>
	<li>Conduct tasks and assignments with moderate supervision, using independent judgment as needed.</li>
</ul>

Consultant II

Yondu is a Philippine-based IT solutions company owned by Globe Telecom. We empower businesses across various industries through a wide array of innovative technology solutions to help them scale in the new digital economy. Our mission is to create happier technological experiences by turning great ideas into excellent and valuable business solutions.
If you’re looking to advance your career in the IT industry, Yondu is the best place to be. You will be a part of a young, dynamic culture that always pursues innovation and growth. As a Yondude, you’ll gain fresh perspectives from a team of knowledgeable and competitive individuals and learn how to develop cutting-edge business solutions that go above and beyond. You’ll also enjoy collaborating with brilliant and fun people who are ready to take on the world.
Established in 2001, our company has grown exponentially, and we’re always on the lookout for highly skilled and competitive individuals to innovate and evolve with. If this sounds exciting for you, #BeAYondude, and leverage your expertise to help us achieve our ultimate goal of going above and beyond!
Join us and grow your career in the IT industry!

YONDU INC.

Java Enterprise Edition

Summary:

As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with Java Enterprise Edition, analyzing requirements, and designing efficient and scalable applications.

 
Roles &amp; Responsibilities:

- Collaborate with stakeholders to gather and analyze requirements, ensuring a clear understanding of business process and application needs.

- Design and develop high-quality applications using Java Enterprise Edition, adhering to coding standards and best practices.

- Create technical specifications and design documents, outlining the architecture and functionality of the applications.

- Perform code reviews and provide constructive feedback to ensure code quality and maintainability.

- Troubleshoot and debug application issues, identifying and implementing effective solutions.

 
Professional &amp; Technical Skills:

- Required Skill: Proficiency in Java Enterprise Edition.

- Strong understanding of software development principles and best practices.

- Experience with designing and developing scalable and efficient applications.

- Knowledge of database systems and SQL for data manipulation and retrieval.

- Familiarity with web technologies such as HTML, CSS, and JavaScript.

- Experience with version control systems like Git.

- Understanding of software testing methodologies and tools.

 
 
Additional job description:

Technology Architecture Expertise

 
Cloud Architecture (AWS):

o Deep understanding of AWS Well-Architected Framework and its five pillars (Operational Excellence, Security, Reliability, Performance Efficiency, and Cost Optimization).

o Proven ability to design and implement scalable, resilient, and secure cloud architectures on AWS, considering high availability, disaster recovery, and business continuity.

o Experience with various AWS architectural patterns and best practices, including microservices, serverless computing, and event-driven architectures.

o Expertise in core AWS services (EC2, S3, VPC, IAM, Lambda, RDS, API Gateway, CloudFormation, CloudWatch, AWS Config, etc.) and their architectural implications.

o Experience with hybrid cloud architectures and integration patterns.

 
Containerization and Orchestration:

o Deep understanding of containerization technologies (Docker) and orchestration platforms (Kubernetes, ECS, EKS).

o Ability to design containerized application architectures and deployment strategies.

o Experience with container image management, registries, and security best practices.

 
DevSecOps and Automation - CI/CD and Infrastructure as Code (IaC):

o Strong understanding of CI/CD principles and best practices.

o Expertise in using IaC tools (e.g., Terraform) to automate infrastructure provisioning and management.

o Experience with Shiphats or similar CI/CD platforms.

 
DevSecOps Practices:

o Experience integrating security into the CI/CD pipeline (DevSecOps).

o Proficiency with security testing tools (SAST, DAST) and methodologies.

o Understanding of security automation and orchestration.

 
Additional Information:

- Experience in Java Enterprise Edition.

- Possess a strong educational background in software engineering, computer science, or a related field, along with a proven track record of delivering high-quality applications.

[This position is based in Cebu]

HTML

Version Control (Git, SVN, HG)

Java

Amazon Web Services

JavaScript

Java Enterprise Edition (CEBU)

Overview

We are looking for a hands-on Prospecting Research Specialist to support our team in building a comprehensive prospecting database. This role involves detailed research and data collection on potential Amazon accounts, identifying key contacts, and organizing insights for our sales and business development teams.

Prospecting Research Specialist

Java Enterprise Edition

 
Summary:

As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with Java Enterprise Edition, analyzing requirements, and designing efficient and scalable applications.

 

Roles &amp; Responsibilities:

- Collaborate with stakeholders to gather and analyze requirements, ensuring a clear understanding of business process and application needs.

- Design and develop high-quality applications using Java Enterprise Edition, adhering to coding standards and best practices.

- Create technical specifications and design documents, outlining the architecture and functionality of the applications.

- Perform code reviews and provide constructive feedback to ensure code quality and maintainability.

- Troubleshoot and debug application issues, identifying and implementing effective solutions.

 
Professional &amp; Technical Skills:

- Required Skill: Proficiency in Java Enterprise Edition.

- Strong understanding of software development principles and best practices.

- Experience with designing and developing scalable and efficient applications.

- Knowledge of database systems and SQL for data manipulation and retrieval.

- Familiarity with web technologies such as HTML, CSS, and JavaScript.

- Experience with version control systems like Git.

- Understanding of software testing methodologies and tools.

 
Additional job description: 
Technology Architecture Expertise: 
 

Cloud Architecture (AWS):

o Deep understanding of AWS Well-Architected Framework and its five pillars (Operational Excellence, Security, Reliability, Performance Efficiency, and Cost Optimization).

o Proven ability to design and implement scalable, resilient, and secure cloud architectures on AWS, considering high availability, disaster recovery, and business continuity.

o Experience with various AWS architectural patterns and best practices, including microservices, serverless computing, and event-driven architectures.

o Expertise in core AWS services (EC2, S3, VPC, IAM, Lambda, RDS, API Gateway, CloudFormation, CloudWatch, AWS Config, etc.) and their architectural implications.

o Experience with hybrid cloud architectures and integration patterns.

 
Containerization and Orchestration:

o Deep understanding of containerization technologies (Docker) and orchestration platforms (Kubernetes, ECS, EKS).

o Ability to design containerized application architectures and deployment strategies.

o Experience with container image management, registries, and security best practices.

 
DevSecOps and Automation - CI/CD and Infrastructure as Code (IaC):

o Strong understanding of CI/CD principles and best practices.

o Expertise in using IaC tools (e.g., Terraform) to automate infrastructure provisioning and management.

o Experience with Shiphats or similar CI/CD platforms.

 
DevSecOps Practices:

o Experience integrating security into the CI/CD pipeline (DevSecOps).

o Proficiency with security testing tools (SAST, DAST) and methodologies.

o Understanding of security automation and orchestration.

 
Additional Information:

- Possess a strong educational background in software engineering, computer science, or a related field, along with a proven track record of delivering high-quality applications.

- This position is based in Cebu.

Java Enterprise Edition [CEBU BASED]

Stradcom Corporation is the proponent of the multi-billion peso computerization of the Philippine Land Transportation Office (LTO), the agency that registers motor vehicles, issues drivers' licenses, and enforces laws of land transportation, and is administered under the Department of Transportation (DOTr).

Through a nationwide IT infrastructure consisting of the development of software for formal business processes, the establishment of a huge data powerhouse, the interconnection of LTO's almost 300 offices, the delivery of all hardware and equipment, and the provision of operating and support services throughout the entire concession agreement, which is now in its extension period, STRADCOM provides a service to government consistent with the provisions of the BOT Privatization Law (in particular, a Build-Own-Operate <BOO> contractual scheme), while establishing a solid business model built on the generation and collection of service revenues from the transacting public.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

<ol>
	<li style="list-style-type: none;">
	<ul>
		<li>Prepare and submit to Sr. Regional Operations Officer (ROO) the revenue forecast, budget, plans and strategies and other projections required at the assigned region;</li>
		<li>Ensure that revenue targets are met if not exceeded and identifies reasons for not achieving the targets; </li>
		<li>Ensure timely preparation and submission of collection of documents;</li>
		<li>Recommend process improvements and escalates issues and concerns to Sr. ROO for disposition of concerned parties to be able to minimize downtime and manage daily revenue target;</li>
		<li>Establish good rapport and sound working relationship with clients to promote and sustain utilization of the computerized system in the attainment of the revenue targets;</li>
		<li>Monitor implementation of auxiliary projects at the assigned region;</li>
		<li>Lead the day-to-day operations of Site Support at the assigned region;</li>
		<li>Monitor and supervise the Site Support at the assigned region in coordination with the Agency Regional Supervisor and guidance of the Sr. ROO to ensure process efficiency, cost management and customer satisfaction;</li>
		<li>Manage the day-to-day responsibilities of Site Support based on approved Service Level Agreement (SLA) and Standard Operating Procedures (SOP);</li>
		<li>Conduct performance review of Site Support at the assigned region in coordination with Agency Regional Supervisor based on established performance standards and indicators and submit recommendations to Sr. ROO;</li>
		<li>Submit to Sr. ROO the region's accomplishments and performance on set deadlines;</li>
		<li>Generate and prepare reports required by the AVP/OIC / Sr. ROO;</li>
		<li>Oversee compliance of the Site Support to LTO and Company policies, guidelines and procedures; and,</li>
		<li>Perform other job-related tasks that may be assigned by superiors from time to time.</li>
	</ul>
	</li>
</ol>

Jr. Regional Operations Officer Region 7

OUR BUSINESS

First Gen Corporation (First Gen) is a leading independent power producer in the Philippines that primarily utilizes clean and indigenous fuels such as natural gas, geothermal energy from steam, hydro-electric, wind, and solar power. The company has 3,489 MW of installed capacity in its portfolio, powering 21.4% of the country’s gross generation.

First Gen is a natural gas pioneer and owns four out of the five natural gas-fired power plants in the country. These are the 1500-MW Sta. Rita and San Lorenzo plants, the 97-MW Avion and the 414-MW San Gabriel power plant. Avion will be the first power plant in the Philippines to run on aero-derivative gas turbines while the San Gabriel plant is expected to be the most efficient natural gas-fired plant in Southeast Asia. First Gen also has the largest portfolio of power plants that use clean, renewable and indigenous fuels. The plants are present in all three grids of the Philippines, and can serve the baseload, mid-merit and peaking market segments.

“Going forward, we continue to keep our eye on remaining relevant, effective, pioneering, and smart about the choices we make in moving towards a decarbonized world… First Gen continues to care about the world we live in, and we will continue to dare to make positive contributions.” 
– President and Chief Operating Officer, Francis Giles B. Puno

First Gen Corporation

Key Responsibilities:

1. Perform contract acquisition function which includes but not limited to pricing/commercial strategy, preparation of contract, and contract negotiation.

2. Perform contract management functions and ensure contract compliance.

3. Participate actively in the company's branding initiatives and activities such as exhibits and sponsorships.

4. Develop presentations to internal/external customers.

5. Provide analysis of data to be used as presentation content.

6. Gather and manage data for market analysis through the use of basic data analysis methodologies.

7. Make routine reports on market and customer analysis using word processing and spreadsheet capabilities.

Qualification Requirements:

Graduate of a business-related or Electrical Engineering course

At least 7 years of related work experience in Sales and Account Management

Cebu Sales Officer

1. Perform contract acquisition function which includes but not limited to pricing/commercial strategy, preparation of contract, and contract negotiation.

2. Perform contract management functions and ensure contract compliance.

3. Participate actively in the company's branding initiatives and activities such as exhibits and sponsorships.

4. Develop presentations to internal/external customers.

5. Provide analysis of data to be used as presentation content.

6. Gather and manage data for market analysis through the use of basic data analysis methodologies.

7. Make routine reports on market and customer analysis using word processing and spreadsheet capabilities.

Qualification Requirements:

Graduate of a business-related or Electrical Engineering course

At least 7 years of related work experience in Sales and Account Management

Sales Manager Cebu

AboitizPower is the holding company for the Aboitiz Group’s investments in power generation, distribution, and retail electricity services. We are among the largest power producers in the Philippines, with a balanced portfolio of assets located across the country. We are also a major producer of renewable energy, with several hydroelectric, geothermal, and solar power generation facilities.

Driven by our purpose of “Transforming Energy for a Better World,” AboitizPower is a leading Philippine energy provider dedicated to building a sustainable and balanced fleet of generation capacities. We prioritize responsible operations and investments that support the country's energy transition goals, focusing on renewable energy sources for a cleaner future while improving our traditional assets to ensure the nation continues to grow.

We urge everyone to be vigilant against scams involving fraudulent employment offers with Aboitiz Power Corporation. To ensure your security, please correspond and refer to the official channels only.

1. Aboitiz Power Corporation Website: https://www.aboitizpower.com
2. Careers Website: https://careers.aboitizpower.com
3. LinkedIn: https://www.linkedin.com/company/aboitizpower
4. Facebook: https://www.facebook.com/AboitizPowerCorporation
5. Tiktok: https://www.tiktok.com/@aboitizpowerofficial

AboitizPower

The position is responsible for providing technical support in the creation, development, improvement, and modification of standards, guidelines, and procedures on the planning, design, installation, maintenance &amp; operation of Aboitiz Power Distribution Utilities transmission and distribution lines.

Responsibilities:

<ol>
	<li>Engineering Governance &amp; Standards

	<ul>
		<li>Ensures correct and up-to-date technical data specifications and requirements by referencing current industry standards and practices to ensure system compatibility, safety, and reliability.</li>
		<li>Conducts regular audits to check the accuracy and relevance of existing governance documents in order to identify outdated or incorrect information.</li>
		<li>Develop, implement, and maintain standards such as construction standards, equipment standards, etc.</li>
	</ul>
	</li>
	<li>Research &amp; Development
	<ul>
		<li>Identifies areas for improvement by reviewing current practices and comparing them against industry standards relevant to the organization’s initiatives to help streamline processes.</li>
		<li>Provides support in the implementation of the organization’s initiatives to ensure system compatibility, safety, and reliability.</li>
		<li>Assess the impact of new technologies on standards and identify the need for new ones.</li>
	</ul>
	</li>
</ol>

Junior T&D Line Standards Engineer

Roles &amp; Responsibilities: 
- Collaborate with stakeholders to gather and analyze requirements, ensuring a clear understanding of business process and application needs. 
- Design and develop high-quality applications using Java Enterprise Edition, adhering to coding standards and best practices. 
- Create technical specifications and design documents, outlining the architecture and functionality of the applications. 
- Perform code reviews and provide constructive feedback to ensure code quality and maintainability. 
- Troubleshoot and debug application issues, identifying and implementing effective solutions. 
 
Professional &amp; Technical Skills: 
- Required Skill: Proficiency in Java Enterprise Edition. 
- Strong understanding of software development principles and best practices. 
- Experience with designing and developing scalable and efficient applications. 
- Knowledge of database systems and SQL for data manipulation and retrieval. 
- Familiarity with web technologies such as HTML, CSS, and JavaScript. 
- Experience with version control systems like Git. 
- Understanding of software testing methodologies and tools.

Java Enterprise Edition Developer

Basic Function

The jobholder contributes to the growth and profitability of Stradcom Corporation by ensuring client relationship through the understanding of the project direction, impending changes and requirements as well as initiates supporting activities for the smooth and timely implementation of interconnectivity projects. He/She assists in the management of the day-to-day operations of the assigned interconnectivity project/s to achieve revenue targets.

Duties and Responsibilities

<ul>
	<li>Ensures that excellent relationship with the client and interconnecting agencies are maintained and enhanced;</li>
	<li>Assists in the timely acceptance and implementation of the new functionalities and/or new projects to generate additional revenues for the Company;</li>
	<li>Ensures that daily production reports of each respective agency are effectively monitored and that daily forecasted revenues are met;</li>
	<li>Assists in ensuring the timely collection of payments from existing projects and other initiatives are met;</li>
	<li>Assists the other Operations Officers in reviewing operating results and recommend appropriate measures;</li>
	<li>Acts as a liaison between concerned departments, key project participants and clients;</li>
	<li>Assists in completing timely project status updates and reports to management, clients, and third-party contractors;</li>
	<li>Monitors the day-to-day operations of the assigned projects to ensure that the highest level of client satisfaction is met at all times;</li>
	<li>Assists in the preparation of revenue forecast, budget, plans, strategies, and requirements needed for assigned interconnectivity projects;</li>
	<li>Generates and prepares reports required by the department and/or FVP for the Operations Department ;</li>
	<li>Attends and participates in regular meetings, conferences, and other pertinent events; and,</li>
	<li>Performs other job-related tasks that may be assigned by his/her superiors from time to time.</li>
</ul>

Operations Officer | Region 7 | IT Sales and Marketing

Distriphil is a national pharmaceutical distribution company. Although new in the industry, as a company, the men and women behind Distriphil are considered veterans in the pharmaceutical field. Banded together under the banner of Chiongbian Group of Companies, Distriphil aims to be the healthcare industry's leading partner in health and wellness.

Being a pharmaceutical company, we always strive to provide each and every Filipino access to the best yet most affordable medicine that there is to offer. Setting new standards in the healthcare industry is our way of serving. We are committed to giving only the very best for the people most important to us: our patients.

At Distriphil, we place the people we help at the heart of everything we do because they are the reason for being.

Distribution Solutions Phils Inc.

<ul>
	<li>Responsible for quarantine and approval of receipt stocks</li>
	<li>Over – all QC/QA in warehouse operation</li>
	<li>Responsible for Good Housekeeping Practices and Pest Control Management</li>
	<li>Responsible for recording of deviations, complaints, non-conforming products including investigations and actions</li>
	<li>Responsible for implementing strict compliance of standard operating procedures</li>
	<li>Responsible for rounds and audit of the warehouse</li>
	<li>Responsible for documentation control</li>
	<li>Responsible for Validations of storages and pack-outs</li>
	<li>Responsible for control of quarantine</li>
	<li>Shall assist in internal audits</li>
	<li>Responsible in Secondary Repackaging Activity</li>
	<li>Responsible in PDEA controlled drugs storage and distribution.</li>
</ul>

Regulatory:

<ul>
	<li>Must work with the Regulatory Manager for FDA updates and compliance</li>
	<li>Responsible for conducting risk assessment and change control assessment</li>
	<li>Must assist and cooperate in product recall activities</li>
</ul>

Supply Chain:

<ul>
	<li>Support the Supply Chain Head/ Warehouse manager by directing warehouse activities and oversee all aspects of the daily deliveries and order fulfillment.</li>
	<li>Monitors activities of work team to ensure that safe practices are in place and being demonstrated.</li>
</ul>

Other functions:

<ul>
	<li>Must work with QMS Manager for validation and improvement of systems / SOPs</li>
</ul>

Quality Specialist

Project Role: Application Developer

Project Role Description: Design, build and configure applications to meet business process and application requirements.

Must have Skills: Pega Platform

Good to Have Skills: Java Enterprise Edition, jQuery, Hyper Text Markup Language (HTML)

Summary: As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using Pega Platform. Your typical day will involve utilizing your expertise in Pega Platform, Java Enterprise Edition, jQuery, and HTML to develop and enhance applications for our clients.

Roles &amp; Responsibilities:

- Design, build, and configure applications using Pega Platform to meet business process and application requirements.

- Collaborate with cross-functional teams to gather and analyze requirements, ensuring the development of high-quality applications.

- Implement and customize Pega Platform solutions, utilizing your strong understanding of Pega development best practices.

- Perform unit testing and debugging of applications to ensure functionality and quality.- Stay updated with the latest advancements in Pega Platform and related technologies, integrating innovative approaches for enhanced application development.

Professional &amp; Technical Skills:

- Required Skill: Proficiency in Pega Platform.

- Additional Must To Have Skills: Experience with Java Enterprise Edition, jQuery, and HTML.

- Strong understanding of application development principles and best practices.

- Experience in designing and implementing Pega solutions, including case management, data modeling, and user interface development.

- Knowledge of Pega frameworks and methodologies, such as Agile and Scrum.

- Familiarity with database concepts and SQL.

- Excellent problem-solving and analytical skills.

- Good communication and collaboration abilities.

Additional Information:

- The candidate should have 3 years of experience in Pega Platform.

- The ideal candidate will possess a strong educational background in software engineering or a related field, along with a proven track record of delivering high-quality applications.

- This position is based in Cebu.

Pega Platform

About Us

DAS Inc, is a global tech solutions provider and the developer of DASTrader PRO and other trading platforms is committed to delivering exceptional IT services and comprehensive online brokerage solutions for Stock Trading. These services include direct access trading applications, browser-based trading, and order management systems. As a market data and connectivity provider, DAS Inc. partners with major North American Exchanges such as Nasdaq, NYSE, TSX, CBOE, CME, and CBOT. Our products feature direct access order routing, real-time market data, and advanced trading capabilities, enhancing the trading experience with low-latency execution and robust risk management. We're expanding our offering to support overnight trading to Asia and looking for a motivated IT Support Specialist to help us keep our systems running smoothly.

What You’ll Do

This role is for an IT Support Specialist (Level 1/2).The position is fully remote and involves handling technical support and troubleshooting for help desk inquiries and other IT-related issues. Day-to-day tasks include assisting users with hardware and software problems, providing help desk support, and maintaining IT systems to ensure smooth operation.

IT Support Specialist

WHO WE ARE
Zennya is disrupting healthcare as one of the fastest-growing startups in the Philippines. We are creating a mobile app-driven virtual hospital infrastructure to deliver next generation healthcare at home. We are here to institute and innovate the health industry, not only in the Philippines but regionally in South East Asia. We are led by a Silicon Valley veteran, backed by the top VCs and private investors in the Philippines, and partnered with many of the best local institutions in healthcare.

We are looking for passionate, out-of-the-box thinkers, innovators, and challengers who aren’t willing to accept the status quo, and are ready to help us fight to make impact in a system that affects the welfare and wellbeing of millions of people. You would be joining a team of some of the most talented and driven individuals in the country. You will be using some of the best productivity and development tools in the industry, in a fast pace output-driven environment.

zennya Health

About the company

Join Zennya Health, Southeast Asia’s most dynamic and exciting tech company dedicated to creating a new healthcare system that is digital.

Due to the rapid growth of the company, we are in urgent need of a Medical &amp; General Operations Specialist.

The role requires a combination of organizational skills, communication abilities, and a proactive approach to problem-solving in a dynamic operational environment.

Duties and Responsibilities

Customer &amp; Partner Assistance 

<ul>
	<li>Provide assistance to customers and business partners through various communication channels (phone, chat, email).</li>
	<li>Address customer &amp; partner inquiries, concerns, and issues promptly and professionally.</li>
	<li>Offer guidance on app features, services, and troubleshooting.</li>
</ul>

Field Staff Support

<ul>
	<li>Assist field staff (healthcare professionals, wellness experts) with onboarding processes, job matching, and ongoing support.</li>
	<li>Act as a liaison between field staff and internal teams, ensuring effective communication and issue resolution.</li>
</ul>

Driver Assistance

<ul>
	<li>Support drivers by addressing queries, providing information on routes, and assisting with any operational challenges.</li>
	<li>Collaborate with the logistics team to optimize driver schedules and routes.</li>
</ul>

Job Monitoring

<ul>
	<li>Monitor and track the status of all ongoing operations and jobs through the app's platform.</li>
	<li>Ensure that jobs are progressing smoothly and intervene as necessary to address any delays or issues.</li>
</ul>

Operational Efficiency

<ul>
	<li>Work to enhance operational efficiency by identifying bottlenecks, streamlining processes, and implementing improvements.</li>
	<li>Collaborate with cross-functional teams to implement best practices for overall operations.</li>
</ul>

Communication

<ul>
	<li>Facilitate clear communication between service providers, customers, field staff, and internal teams.</li>
	<li>Relay important information, updates, and changes in operational procedures.</li>
</ul>

Documentation:

<ul>
	<li>Maintain accurate and organized documentation related to operations, including how-to guides and incident reports.</li>
</ul>

Problem Resolution:

<ul>
	<li>Address and resolve operational issues promptly, working collaboratively with different stakeholders to find effective solutions.</li>
	<li>Implement preventive measures to reduce the recurrence of common issues.</li>
</ul>

Performance Metrics:

<ul>
	<li>Monitor key performance indicators (KPIs) to assess the effectiveness of operations.</li>
</ul>

Feedback Collection:

<ul>
	<li>Collect feedback from customers, service providers, and staff to identify areas for improvement.</li>
	<li>Use feedback to make data-driven solutions for enhancing the user experience.</li>
</ul>

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