MAKE YOUR BEST CAREER MOVE YET!

Join one of the fastest growing tech companies in the Philippines. Get to enjoy a fun-filled work culture that empowers you to do your best work!


ABOUT US

Sprout Solutions is a software-as-a-service (SaaS) company that aims to deliver the best automated HR and payroll solutions for the Philippines. We want to help all types of businesses grow with our suite of cloud-based HR and payroll software to streamline and simplify processes.

Here at Sprout, we want people who are driven to make things better than they were before. We desire individuals who are brave and courageous to bring positive change, no matter how small or big it is. We are committed to revolutionize the Philippine economy by building world-class software with the power of local talent.


SPROUT CULTURE

Sprout’s mission is to transform the way HR works in emerging markets. As a company, we want to help the Philippines move forward through technology, doing what we do best. Despite that, we’re proud to say that Sprout has one of the most fun work cultures in the country!

We love getting things done, while also having some fun in between. Be part of an agile startup that is young, energetic, and committed to helping the Philippines move forward.


FUN THINGS WE DO

Weekly fun things:
Being fit and healthy is a top priority at Sprout! Healthy lunch Mondays, Muay Thai Tuesdays and Thursdays, Wellness Wednesdays – these are the things we do every week! We also have sports programs like basketball and badminton, as well as weekly free massage and Zumba sessions for all employees. We’re also proud to have a CEO who’s also a professional Muay Thai fighter – how cool is that?

Sproutings (Sprout Outings):
Here at Sprout we prioritize our employees’ well-being – that’s why we go on trips outside the city twice a year to unwind, relax, and bond together. All of us work hard for most of the year, which is why we love to explore the outdoors and chill out whenever we can!

Monthly gatherings:
To celebrate our company milestones and career achievements, we gather around every month over food and drinks. There’s a different theme every month which brings out talent and creativity in everyone!

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JOIN US TODAY!

We’re excited to know you and see how you fit with Sprout!

Send in your application and we’ll get back to you soon. :)

Sprout Solutions

<ul>
	<li>10+ years IT experience, 5+ years in leadership role</li>
	<li>Strong experience with IT systems (Okta, Azure, Intune, Google Workspace, etc.)</li>
	<li>Background in IT security and compliance (SOC 2, PCI DSS)</li>
	<li>Knowledge of networking, systems, and endpoint management</li>
	<li>Experience in scripting, APIs, and automation</li>
</ul>

Corporate Technology Head

HÖEGH EVI SERVICES AS is a multinational company organized and existing under the laws of Norway, was duly licensed by this Commission in accordance with the Omnibus Investments Code of 1987, as amended by RA 8756 and its implementing rules and regulations and with a favorable recommendation from the Board of Investments dated August 29, 2018, to establish its Regional Operating Headquarters in the Philippines doing business as Höegh Evi Services ROHQ to: engage in general administration and planning; business planning and coordination; sourcing/procurement of raw materials and components; corporate finance advisory services; marketing control and sales promotion; training and personnel management; logistics services; research and development services and product development; technical support and maintenance; data processing and communication; and business development.

Höegh Evi Services ROHQ

Job Description

Strengthen Höegh Evi’s Legal &amp; Compliance function by establishing robust information management and legal‑tech practices that improve efficiency, quality and compliance. The role designs and maintains our legal document structures and taxonomies, supports contract lifecycle workflows, enables privacy‑compliant archives, and drives adoption of AI‑supported legal tools in collaboration with IT, data and security.

Primary Accountabilities:

Information governance: Define and maintain classification, metadata and retention standards for legal and corporate documents to ensure consistency, auditability and privacy compliance.

Archive and knowledge management: Design, optimise and administer the corporate and contract archive, including searchability, taxonomy and template libraries.

Legal technology enablement: Lead the evaluation, configuration and user adoption of legal‑tech tools (e.g., CLM, document automation, matter management, AI‑assisted search/summarisation) with IT and security.

Process and workflow design: Map and improve core legal processes (KYC evidence storage, IDD documentation, contract procedures, litigation/matter files) to reduce cycle time and risk.

Training and change: Provide concise training, user guides; promote best practice usage and continuous improvement.

Compliance by design: Embed privacy, security and regulatory controls into legal information and tool workflows; support DPIAs and data‑mapping for legal systems.

Reporting and metrics: Track adoption, quality, throughput and legal‑tech value (e.g., turnaround time, rework, external counsel cost avoidance).

Business partnering: Translate legal needs into technical requirements and act as bridge 
between Legal and Compliance, IT, data, security and vendors.

 

Main Tasks:

For information governance

<ul>
	<li>[Drafting and maintaining policies/standards for classification, metadata, naming, retention and access.] [Ownership of information governance in Höegh Evi needs to be decided]</li>
	<li>Maintain a legal‑specific taxonomy and controlled vocabularies.</li>
	<li>Run periodic audits and remediation of legacy repositories.</li>
</ul>

 

For archive and knowledge management

<ul>
	<li>Configure folder structures/libraries for corporate entities, contracts, matters and advice.</li>
	<li>Curate and version templates, playbooks and clause libraries.</li>
	<li>Implement enterprise search facets and saved views for common legal queries.</li>
	<li>For legal technology enablement</li>
	<li>Pilot and scale AI‑assisted use cases (search, drafting support, summarization) with risk controls.</li>
	<li>Manage vendor relationships, security reviews and release testing with IT.</li>
	<li>Superuser for software tools utilized by L&amp;C</li>
</ul>

For process and workflow design

<ul>
	<li>Map AS‑IS and design TO‑BE flows for e.g. KYC/IDD evidence, contract reviews, DPA handling and enterprise risk management.</li>
	<li>Define hand‑offs between Oslo and Manila; create RACI and SLAs.</li>
	<li>Implement streamlined matter intake and triage.</li>
</ul>

For training and change

<ul>
	<li>Produce short guides, videos and “how‑to” pages; run quarterly refreshers.</li>
	<li>Collect feedback, prioritise enhancements and publish a visible backlog/roadmap.</li>
</ul>

For compliance by design

<ul>
	<li>Support Data Protection Impact Assessment for legal tools; maintain data inventories and records of processing.</li>
	<li>Ensure retention schedules are enforced; coordinate defensible deletion.</li>
</ul>

For reporting and metrics

<ul>
	<li>Build dashboards showing cycle times, throughput, adoption, external counsel cost trends and contract volumes.</li>
	<li>Provide monthly highlights/risks to CLCO and Legal LT.</li>
</ul>

Legal Technology and Knowledge Specialist

Scope

Lead end-to-end IT operations strategy across global platforms

Drive transformation of infrastructure, cloud, and service delivery

Own uptime, performance, and scalability of enterprise systems

Implement modern DevOps, automation, and SRE practices

Align technology operations with business growth and efficiency goals

Global Technology & Operations Transformation Director

Job Scope

<ul>
	<li>Build and execute company-wide cybersecurity and risk strategy aligned with business goals</li>
	<li>Ensure compliance with security and privacy standards (PCI DSS, data privacy laws, etc.)</li>
	<li>Oversee security of cloud and on-prem systems across product and internal environments</li>
	<li>Lead security team while also handling hands-on technical and incident response work</li>
	<li>Improve identity access, device security, and workstation/BYOD controls at scale</li>
</ul>

Senior Manager for Information Security and Compliance

Quezon City is a vast and teeming city with a steadily increasing income and occupation of one-third of Metro Manila’s total land area. It now serves as the Philippines’ government center with the legislature and other important government offices located in its area. All of these are reminiscent of the same noble dream that brought forth the creation of the City.

Quezon City is situated on the northeast portion of Metro Manila. It is bounded on the north by Caloocan City and San Jose del Monte City in Bulacan Province, on the east by San Mateo and Marikina, on the south by Pasig and Mandaluyong, San Juan and Manila, and on the west by Valenzuela, Caloocan, and Manila. Its northeastern and eastern boundaries are defined by the Novaliches Watershed and the Marikina River. With an area of 16,112.58 hectares (based on 1995 GIS graphical plot), it is the largest among the sixteen (16) cities and one (1) municipality in the region and is almost one-fourth the size of Metro Manila.

VISION

The Quezon City Government envisions itself to be a model of effective governance and responsible leadership, working in partnership with the citizenry in building a Quality Community. 

MISSION

To provide quality service which will make Quezon City an ideal community where people live, work and do business in a hospitable, progressive & peaceful environment.


Quezon City Local Government

The Quezon City Youth Development Office pursuant to Ordinance No. SP-2803, series of 2018, was designed to promote the right to quality education at all levels by enhancing and extending the education opportunities and financial assistance to poor but deserving students from indigent families in Quezon City. Also, to strengthen, expand and sustain all the existing services, programs and interventions for the City Youth that will formulate and implement effective programs and services attuned to the issues and concerns of the sector.

Vision

QCYDO envisions a city which is modernized and progressive wherein the interests of the youth have primary importance i the development of the City. A City wherein youth are empowered and educated.

Mission

To help the City government in addressing and minimizing the problem of out-of school youth. QCYDO shall spearhead the promotion and implementation of Quezon City Scholarship Program that will provide better services especially to the deserving students among the economically disadvantaged families.
QCYDO shall pursue youth empowerment through leadership skills training and livelihood programs.
Organize the youth into a broader network in order to promote active participation in governance.

Quezon City Youth Development Office

<ul>
	<li>Encode scholar’s data gathering, youth organizations and other data relevant to division’s functions and operations.</li>
	<li>Troubleshoot and resolve minor machine stoppages and error situations.</li>
	<li>Assist the Information Technology Officer in the conduct of test runs, computer debugging,</li>
	<li>Assist the Information Technology Officer in the implementation of proposed monitoring and/or database template relevant to the office services.</li>
</ul>

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

Evaluating and identifying important and relevant information in different formats such as charts, tables, survey results, narratives and other reports are higher order skills that are critical in making decisions and developing solutions.

Data Interpretation

This test unit measures the ability to type text presented on the computer screen with a minimum speed and accuracy

Unless the objective is to just transfer information to a new format or medium, information needs to get recorded in a timely and accurate manner so that the idea/thought does not get lost. And because most jobs require some amount of computer work, hiring an employee with keyboarding skills makes work more efficient. This test measures the ability to type text with minimum speed and accuracy.

Typing Speed and Accuracy

This test unit measures the ability to isolate the root cause and efficiently provide sound solutions to technical issues.

When computer systems have problems, understanding system functions, components, and typical problems allows an employee to quickly determine the root causes of the breakdown. Knowing what information to gather, the diagnostic tools to use, and what solutions to test can simplify solving a technical problem. Ability to troubleshoot is needed in every company but it is a set of special skills that takes a considerable amount of time to learn. This test measures the ability to isolate root cause and provide sound solutions to technical issues efficiently.

Computer Troubleshooting Fundamentals

Computer Operator

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

<ul>
	<li>Provide timely support for hardware, software, and network issues to stakeholders</li>
	<li>Set up and configure computers, peripherals, and IT equipment</li>
	<li>Assist stakeholders with system access, troubleshooting, and application use</li>
	<li>Document issues, solutions, and escalate complex problems when necessary</li>
	<li>Track and maintain records of all IT hardware and software assets</li>
	<li>Manage the full lifecycle of assets—from acquisition to disposal</li>
	<li>Conduct regular inventory audits and reconciliations</li>
	<li>Coordinate with vendors and procurement for IT asset needs</li>
</ul>

IT Officer

PAISD is mandated to keep the constituents of Quezon City well informed about the City government’s plans and programs, to inspire their support for and participation in those plans and programs, and to assist in the information dissemination components of the city government’s programs and projects.

Public Affairs and Information Services Department

Key Responsibilities:

<ul>
	<li>Research and write original content for articles, newsletters, scripts, speeches, briefers, and marketing materials</li>
	<li>Collaborate with editors and other team members to align content with branding and strategy</li>
	<li>Edit and proofread content for clarity, grammar, and tone</li>
	<li>Follow content guidelines, deadlines, and editorial calendars</li>
	<li>Stay up to date with trends in digital media and content creation</li>
</ul>

Writer | Researcher for Editorial Division

Responsibilities

<ul>
	<li>Implement classroom management techniques that promote critical thinking skills, strong work attitudes, and positive life values</li>
	<li>Develop curricula and instructional materials aligned with student learning needs and industry trends</li>
	<li>Use instructional technologies and innovative teaching methods to enhance student learning</li>
	<li>Deliver engaging lessons and continuously assess student understanding throughout the class</li>
	<li>Monitor student performance and provide timely, constructive, and transparent feedback</li>
	<li>Maximize instructional learning time through individual and group-based learning activities</li>
	<li>Demonstrate mastery of subject content and effective teaching strategies</li>
	<li>Model professionalism and exemplary behavior towards students and colleagues</li>
	<li>Enforce school policies and procedures consistently and professionally</li>
	<li>Identify student achievement and improvement areas and communicate them with relevant stakeholders when necessary</li>
	<li>Collaborate with parents, faculty members, and school staff to support holistic student development</li>
	<li>Participate actively in school activities, meetings, and professional development programs</li>
</ul>

SHS Part Time Instructor

Welcome to Pioneer Square Brands, a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments. Our team comprises passionate individuals united by a shared vision to shape the future of our industry. If you are seeking a challenging and rewarding position in a fast-paced environment where your ideas are highly valued, join us at Pioneer Square Brands and become an integral part of our exciting journey.

Our Core Purpose: We ensure technology works so that people can focus on what matters


Our Core Values:


Genuine and Respectful
Pride in Everything We Do
Excellence through Innovation
Obsessed with Customer Success



Pioneer Square Brands has a global footprint with office locations in High Point, North Carolina, and Manila, Philippines.

PSB Technology Services, Inc.

Welcome to Pioneer Square Brands, a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments.

Our Core Purpose: We ensure mobile technology works so that people can focus on what matters

Our Core Values:

<ul>
	<li>Genuine and Respectful</li>
	<li>Pride in Everything We Do</li>
	<li>Excellence through Innovation</li>
	<li>Obsessed with Customer Success</li>
</ul>

Pioneer Square Brands has a global footprint with office locations in High Point, North Carolina, and Manila, Philippines.

Key Responsibilities:

 
Operational Leadership

<ul>
	<li>Lead daily operations and ensure smooth workflow across all departments.</li>
	<li>Turn company goals into clear plans and measurable results.</li>
	<li>Create, update, and maintain operational policies, SOPs, and best practices to keep processes consistent and scalable.</li>
	<li>Spot potential issues early and design practical solutions to keep teams efficient and adaptable.</li>
	<li>Use neurodivergent thinking to notice patterns, inefficiencies, and creative solutions that improve processes and customer outcomes.</li>
</ul>

People &amp; Performance Management

<ul>
	<li>Supervise, coach, and mentor team leads and team members to meet KPIs and grow professionally.</li>
	<li>Build a supportive, inclusive culture that values different thinking styles and strengths.</li>
	<li>Hold regular performance reviews and development talks, offering clear feedback and guidance.</li>
	<li>Encourage a culture of ownership, accountability, and continuous improvement.</li>
	<li>Work with HR and leadership to assess staffing needs, plan for future roles, and maintain strong team engagement.</li>
</ul>

Planning &amp; Execution

<ul>
	<li>Support leadership in planning and achieving monthly, quarterly, and yearly business goals.</li>
	<li>Manage project timelines, priorities, and resources to deliver results on time and at a high quality.</li>
	<li>Oversee cross-functional projects to improve order flow, forecasting accuracy, and customer satisfaction.</li>
	<li>Ensure all processes follow company standards and compliance requirements.</li>
	<li>Use both structured and neurodivergent problem-solving to spot patterns, improve workflows, and support better decision-making.</li>
</ul>

Reporting &amp; Continuous Improvement

<ul>
	<li>Track and analyze key operational metrics to support decisions and find areas for improvement.</li>
	<li>Prepare weekly and monthly operations reports for leadership.</li>
	<li>Lead root cause analysis and improvement projects using data insights, automation, and creative problem-solving.</li>
	<li>Work with cross-functional teams to build systems and feedback loops that support better forecasting, workflow efficiency, and customer experience.</li>
	<li>Promote innovation and adaptability by encouraging teams to test, improve, and adopt better ways of working.</li>
</ul>

Competencies &amp; Work Style

<ul>
	<li>Strong analytical and system-thinking skills with attention to detail.</li>
	<li>Able to manage multiple priorities in fast-paced or time-sensitive environments.</li>
	<li>Skilled in structured problem-solving and using neurodivergent perspectives to find unique solutions.</li>
	<li>Highly organized, data-driven, and process-focused, with a steady approach to improvement.</li>
	<li>Clear communicator who can turn complex issues into simple, actionable steps.</li>
	<li>Supports an inclusive environment that values different thinking styles and collaborative problem-solving.</li>
</ul>

Operations Supervisor

Content Writing

<ul>
	<li>Write, edit, and proofread marketing content for emails, social media, event collateral, and other campaigns</li>
	<li>Ensure all content aligns with brand guidelines and communicates messages effectively</li>
</ul>

Salesforce Pardot Marketing Cloud Account Engagement

<ul>
	<li>Act as the main point of contact for campaign scheduling in Pardot</li>
	<li>Manage the setup and scheduling of emails, engagement programs, automation rules, forms, landing pages, and social posts, ensuring accuracy, compliance, and timely delivery</li>
</ul>

Email &amp; Social Media Marketing

<ul>
	<li>Coordinate and publish content across email platforms and social media channels to drive engagement and brand awareness</li>
	<li>Assist in creating and scheduling social media posts to support campaigns and events</li>
	<li>Monitor performance metrics and provide basic reporting on email and social activities</li>
</ul>

Events &amp; Collateral Management

<ul>
	<li>Support the planning and execution of events by preparing, tracking, and managing marketing collateral, signage, and promotional materials</li>
	<li>Help ensure smooth execution of event marketing logistics support as needed</li>
</ul>

Administrative Duties

<ul>
	<li>Provide general administrative support to the marketing team as required</li>
	<li>Work closely with internal teams to align messaging and support integrated marketing initiatives</li>
	<li>Track campaign performance, compile reports, and recommend improvements to optimize marketing efforts</li>
	<li>Other relevant tasks that may be assigned</li>
</ul>

Marketing Coordinator

Welcome to Pioneer Square Brands, a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments. Our team comprises passionate individuals united by a shared vision to shape the future of our industry. If you are seeking a challenging and rewarding position in a fast-paced environment where your ideas are highly valued, join us at Pioneer Square Brands and become an integral part of our exciting journey.

 

Our Core Purpose: We ensure technology works so that people can focus on what matters

 

Our Core Values:

Genuine and Respectful

Pride in Everything We Do

Excellence through Innovation

Obsessed with Customer Success

 

Pioneer Square Brands has a global footprint with office locations in High Point, North Carolina, and Manila, Philippines.

We are actively looking for highly motivated professionals with a positive attitude who desire to be part of our growing team.

 

Accounting Specialist

Location: Silver City, Pasig (Hybrid)

 

About the Role:

The Accounting Specialist plays a key role in ensuring accurate, timely, and compliant financial operations across Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), month-end close activities, and audit support. This role requires strong analytical skills, excellent attention to detail, and the ability to communicate effectively with internal stakeholders and external partners, including vendors and North America–based clients.

 
Working onsite in Silver City, Pasig City and on night shift, the Accounting Specialist supports day-to-day accounting operations and contributes to process improvements that strengthen overall financial accuracy and efficiency.

 

Key Responsibilities:

<ul>
	<li>Ensure expenses are coded to the correct GL account and budget</li>
	<li>Communicate with vendors regarding payments and payable inquiries</li>
	<li>Reconcile vendor statements to ensure completeness and accuracy of records</li>
	<li>Coordinate with the Director of Finance to ensure accruals are complete for month-end close</li>
	<li>Send out Credit Card Expense Reports; review GL coding, budget, and department accuracy; reconcile monthly</li>
	<li>Review expenses against budget and flag anything that looks off</li>
</ul>

General Ledger/ Month-End Close/ Audit Readiness

<ul>
	<li>Prepare month end reconciliations and journal entries</li>
	<li>Identify appropriate accounts for transactions</li>
	<li>Investigate and correct variances to ensure accurate reporting</li>
	<li>Gather backup and support for external audits</li>
	<li>Demonstrate strong familiarity with the chart of accounts and explain appropriate GL usage</li>
	<li>Prepare ad-hoc financial reports related to GL postings</li>
	<li>Work with external auditors by gathering required documents</li>
</ul>

Accounting Specialist

Stradcom Corporation is the proponent of the multi-billion peso computerization of the Philippine Land Transportation Office (LTO), the agency that registers motor vehicles, issues drivers' licenses, and enforces laws of land transportation, and is administered under the Department of Transportation (DOTr).

Through a nationwide IT infrastructure consisting of the development of software for formal business processes, the establishment of a huge data powerhouse, the interconnection of LTO's almost 300 offices, the delivery of all hardware and equipment, and the provision of operating and support services throughout the entire concession agreement, which is now in its extension period, STRADCOM provides a service to government consistent with the provisions of the BOT Privatization Law (in particular, a Build-Own-Operate <BOO> contractual scheme), while establishing a solid business model built on the generation and collection of service revenues from the transacting public.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

<ul>
	<li style="list-style-type: none;">
	<ul>
		<li>Receive problems, concerns and issues from external and internal clients via telephone, email or “chat”;</li>
		<li>Entertain and provide answers to queries from the general public regarding client services and procedures;</li>
		<li>Check and monitor status of assigned sites/clients regularly which includes Start-of-Day process and transactions being processed;</li>
		<li>Evaluate and isolate the problems and provide client with first level solution. Otherwise, escalate the problems to concerned support group/s. He/she classifies the received calls or incidents according to type and priority level;</li>
		<li>Log calls in the call tracking and management system (HelpDesk System) and ensure that problems received from clients and sites are acted upon and resolved accurately and in a timely manner;</li>
		<li>Meet customer satisfaction by getting the average Call Handle Time (CHT) which refers to the time it takes to complete a call;</li>
		<li>Meet or exceed performance and operational efficiency by getting the average handled calls, which refers to the volume of work that a Customer Care Associate/Specialist produces for a particular period of time against the team’s productivity;</li>
		<li>Meet target Resolution Rate, which refers to the percentage of service request resolved versus the total server request handled by Customer Care Associate/ Specialist;</li>
		<li>Maximize revenue by one-call resolution rate, which refers to calls resolved upon initial contact;</li>
		<li>Consolidate all calls received, identifies most common problems and provides the information to the Assistant Manager, Customer Care ;</li>
		<li>Provide support to project-related activities such as migration, maintenance services and weekend special activities and attends project meetings as scheduled;</li>
		<li> Monitor incidents, follow-up resolution and ensures that updates are provided to the client;</li>
		<li>Ensure that investigation and resolution are entered into the Help Desk System;</li>
		<li>Generate and prepare periodic and ad-hoc reports that may be required by Assistant Manager, Customer Care and/or Customer Care Manager; and,</li>
		<li>Perform other job-related tasks that may be assigned by superior/s from time to time.</li>
	</ul>
	</li>
</ul>

Customer Care Associate | I.T. Support

Multisys Technologies Corporation is considered one of the leading software solutions company in the Philippines that provides a wide range of cost-effective, full-scale software services, system platforms, and integrations being used by thousands of companies and organizations.


Empowering Your Business

A leading software company in the Philippines, Multisys has been steadfast in seeking greater digital transformation for the country, through systems design, development (programming), and deployment (implementation).

Who We Are

We are a software solutions company backed by a team of full-stack developers and elite programmers.


What We Do

Multisys empowers businesses and is a partner to everyone. The wide breadth of copyrighted platforms and solutions that we openly offer underscores our relentless commitment to helping private companies operate more efficiently and grow, as well as to assist government agencies for faster and more effective delivery of services to the public.

How We Help

We put our heart and core on system automation and integration services that expedite various processes and transactions—ultimately helping reinforce the ease of doing business across the Philippines archipelago.


Corporate Principle

We pursue and bring solutions beyond software development to create impactful advancement to empower businesses.

Our Mission

Our mission is to build a sustainable and future-ready society by providing smart solutions to empower businesses and partners to expedite and streamline their processes.

Our Vision

Our vision is to revolutionize ways of life towards greater digital transformation through innovative software solutions.

Our Culture

We Work to Play and Play to Win
We maintain a casual work environment to inspire our people and help them achieve more.

Multisys Technologies Corporation

Job Summary:

<ul>
	<li>A System Analyst (SA) analyzes user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. Further, an SA is responsible for maintaining and improving computer systems for an organization and its clients. SA is often required to work outside standard hours to oversee upgrades and fixes, ensuring there is minimal interruption to business as usual.</li>
</ul>

Project Management

JIRA

Microsoft / MS Visio

System Analyst

Vision
To reach, inspire and uplift lives of every Filipino in the country by aiming to be the premier manufacturer and provider of a large variety of economical but high quality marketable food products and upholding the highest standards of a food manufacturing company striving to perpetuate continuous improvement.

Mission
Employees: Provide excellent working environment, nurturing their values, inspiring and enhancing each individual to be the best person they can be
Business Partners: Develop excellent mutual relationship with our suppliers and customers creating lasting value
Society: Uplift and enrich lives of Filipinos by providing them large selection of marketable, great-tasting and profitable food products
Portfolio: Constantly developing new food products that satisfy Filipino's needs, developing new trends and making an impact in the food industry
Productivity: To be an effective and efficient fast-moving organization
God: To inspire people to live closer and conscious with the words of God inside and outside the company

Doxo Ingredients, Inc.

<ul>
	<li>Analyze and track conversion, traffic and performance events</li>
	<li>Analyze and optimize online advertisements</li>
	<li>SEO and website optimization to improve visibility and performance</li>
	<li>Coordination with the E-Commerce team regarding system optimization, enhancements and other action items</li>
	<li>Performs other relevant tasks as assigned</li>
</ul>

Digital Marketing Analyst

MHE is the material handling division of Jebsen & Jessen Group. We are a leading provider of industrial and material handling products, services, and solutions. MHE provides a complete range of services for its industrial and material handling products, including manufacturing, engineering, renting, trading, supplying, and servicing of a wide range of industrial and material handling products, including dock levellers and door systems, mechanical car park systems, building maintenance units, boom lifts and aerial work platforms, warehouse trucks and lift systems, among others.

The Jebsen and Jessen Group has over 2,800 employees who are dedicated to providing our customers with the best possible service and currently MHE operates in Australia, Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam.

With more than 50 years of experience in industrial and material handling products, we are committed to work with you in providing customised material handling solutions that meets your business needs and goals.

Jebsen & Jessen Technology Philippines Inc.

Major activities or end results for which this position is held accountable

1. Driving of achievements

<ul>
	<li>Develop and execute Sales plan to secure order for the Company’s products, solutions and services, and to achieve the sales and income target as assigned</li>
	<li>Prepare annual Sales, profits forecast, and projection to the Department Manager. Submit periodic sales reports including activities plan with the most updated order closing date to Department Manager</li>
	<li>Plan and prepare Supplier visit, technical seminars, solution / product demonstration to prospect customers in a professional and high-quality manner. Liaise with customers and suppliers on follow-up action.</li>
</ul>

2. Collaboration with

<ul>
	<li>Conduct regular visits to customers, establish and strengthen the relationship with customers to support long-term Sales objective as well as provide them technical support, commercial support, and update innovative solutions. Attend to customers’ complaints and enquiries with professionalism and integrity</li>
	<li>Prepare product costing and to work out quotation for customers. Coordinate with Customer Service, Logistics, and related parties to ensure smooth and continuous improvement of ordering process, and delivery services to meet and surpass customer expectations.</li>
</ul>

3. Development of strategies

<ul>
	<li>Identify and develop new customers and new business opportunities to ensure successful market penetration. Regularly update the project pipelines in C4C. Inform the Department Manager and Customer Service for any changes on the customer’s contact details. Coordinate on technical support including product sample for testing, responsible for following up from sample submission until commercialization stage.</li>
</ul>

4. Manage and drive implementation

<ul>
	<li>Proactively investigate and regularly update customer needs, market trends, and new products / or solutions launched by competitors to the Department Manager to initiate counter strategies</li>
	<li>Manage and project necessary inventory level for each product / business situation by utilizing ‘MRP’ wherever applicable to ensure correct stock level, and efficiency inventory level</li>
	<li>Attend all necessary project site meetings when required in order to ensure smooth hand-over</li>
	<li>Responsible for following up on sales made by monitoring and ensuring all collections are within credit terms granted by the Company. Immediately report potential uncollectible debts to the Department Manager and Finance department for appropriate further action.</li>
</ul>

5. Compliance internal

<ul>
	<li>To adhere to internal guidelines set for transparent and fair business dealings.</li>
	<li>Adhere to process correction/improvement as a result from audit examination conducted to the company.</li>
	<li>Monitor process adherence and or deviations by the sales team and conduct correctional actions when required.</li>
	<li>Provide/prepare all necessary documentation which might be requested from by an Auditing firm.</li>
</ul>

6. EHS

<ul>
	<li>Comply with Company’s Code of Conducts, Company’s Quality Management System as well as Company’s Environment, Health and Safety (EHS) policies and work procedures.</li>
	<li>To comply with all relevant EHS legal and other requirements associated with the job functions and responsibilities</li>
	<li>To comply with all EHS requirements affecting the operations, including those affecting the customers, suppliers and contractors supplying and serving the departments</li>
	<li>To participate in EHS programs</li>
	<li>To follow the EHS procedures and work instructions</li>
</ul>

7. Compliance external

<ul>
	<li>To ensure clients adhere to Jebsen &amp; Jessen Ingredients (P) Inc process, guidelines in terms of doing business transactions</li>
</ul>

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