Yondu is a Philippine-based IT solutions company owned by Globe Telecom. We empower businesses across various industries through a wide array of innovative technology solutions to help them scale in the new digital economy. Our mission is to create happier technological experiences by turning great ideas into excellent and valuable business solutions.
If you’re looking to advance your career in the IT industry, Yondu is the best place to be. You will be a part of a young, dynamic culture that always pursues innovation and growth. As a Yondude, you’ll gain fresh perspectives from a team of knowledgeable and competitive individuals and learn how to develop cutting-edge business solutions that go above and beyond. You’ll also enjoy collaborating with brilliant and fun people who are ready to take on the world.
Established in 2001, our company has grown exponentially, and we’re always on the lookout for highly skilled and competitive individuals to innovate and evolve with. If this sounds exciting for you, #BeAYondude, and leverage your expertise to help us achieve our ultimate goal of going above and beyond!
Join us and grow your career in the IT industry!

YONDU INC.

Duties and Responsibilities:

<ul>
	<li>Revenue generation - Ensures that the Sales team can effectively sell the product; Helps Sales in crafting proposals/solution offering and close deals.</li>
	<li>Product SME – Acts as the pre-sales support to Sales; Does client presentations with Sales</li>
	<li>Product viability - Maintains the competitiveness and relevance of the product – defines pricing and offering, draws the product roadmap and innovations.</li>
	<li>Operational efficiency - Functionally oversees delivery operations that directly affect PnL.</li>
	<li>Marketing and lead generation – Positions the product in the market. Generates passive and active leads. Handles telemarketing. Provides sales collateral – product decks and sales materials.</li>
	<li>Expansion of product portfolio – launches new viable products as a new revenue stream for Yondu.</li>
	<li>Partner Management – Manages 3rd party partners – principals and vendors adjacent to the product</li>
	<li>Equips the Sales team through Product Training</li>
	<li>Leads product strategy, GTM</li>
	<li>Software Product Manager</li>
	<li>Gathering Solutioning Release the Product</li>
</ul>

 

Compentencies:

Product Development, Product Management, Product Marketing, Product/Portfolio Management, Sales Support, Stakeholder Relationship Management, Emerging Technology Monitoring

 

Job Specifications:

<ul>
	<li>Education – Bachelor’s Degree in Business, Information Technology or equivalent disciplines</li>
	<li>Related Experience – Minimum 3 years of solid experience in Product Management</li>
	<li>Strength on B to B and B to B to C product marketing</li>
	<li>Exposure on IT related product/services</li>
	<li>Skills – Presentation Skills and Microsoft Office</li>
	<li>Soft Skills:
	<ul>
		<li>Above average communication skills</li>
		<li>Excellent customer service</li>
		<li>Strong interpersonal and organizational skills</li>
		<li>Able to work independently and in a team environment</li>
	</ul>
	</li>
</ul>

Product Manager [Digital Products Experience] ⁿ

At MEDEV, we are dedicated to enhancing healthcare standards by providing high-quality medical equipment and exceptional after-sales support. As a trusted partner to healthcare providers, we offer specialized medical solutions tailored to meet clinical and diagnostic needs, ensuring optimal performance and patient care.

For over two decades, MEDEV has built a strong industry reputation in peripheral vascular testing, ultrasound imaging, 2D-echocardiography, stress ECG testing, holter ECG, ambulatory BP monitoring, and laser dermatology. Our large inventory of backup parts and units, comprehensive after-sales training, and highly responsive service team set us apart as a preferred choice for medical institutions nationwide.

In recent years, we have expanded into critical care, neuro-psychiatry, and radiology, offering a full range of advanced imaging solutions, including x-rays, mammography systems, CT scanners, and MRI machines. Our portfolio also includes ICU and emergency department equipment, such as patient monitors, infusion/syringe pumps, and defibrillators. Additionally, we are one of the few providers of EEG machines and Transcranial Magnetic Stimulation (TMS) equipment in the country.

At MEDEV, integrity, innovation, and long-term partnerships define our operations. Backed by a highly skilled team committed to the highest ethical standards, we continue to evolve and expand—ensuring that healthcare providers always have access to the most advanced and reliable medical technology.

MEDEV Medical Devices Corporation

General Function

The Product Specialist will play a vital role in driving sales through product expertise, training, and active engagement with sales teams and clients. This role involves mastering every facet of the assigned product line—including features, specifications, applications, and competitive positioning—while collaborating with sales teams to promote and increase product adoption. The ideal candidate is highly proactive, deeply knowledgeable, and able to present products persuasively to enhance sales performance and market reach.

Specific Duties

Key Responsibilities:

Develop Product Mastery: Fully understand and document the features, configurations, options, pricing, and competitive positioning of assigned products. Continually assess market trends, clinical applications, and customer needs to stay informed on new developments.

Sales Enablement: Work closely with sales staff to provide the insights and tools necessary to promote assigned products effectively. Actively encourage and assist sales teams to drive product sales through ongoing support, training sessions, and persuasive presentations.

Market Analysis: Conduct thorough research on competitive products and market data, including installed base statistics, to position products optimally in the market and support sales strategies.

Presentation Skills: Prepare and deliver convincing product presentations tailored to management, colleagues, sales teams, and customers, fostering interest and engagement with the product.

Marketing Support: Assist during company marketing initiatives, such as trade exhibits, field promotions, and other activities, to showcase the product’s value and drive customer interest.

Cross-functional Collaboration: Provide service marketing and administrative support, ensuring cohesive alignment across departments to boost overall product success.

Training and Development: Attend all relevant training and seminars, both locally and internationally, to ensure product knowledge remains current and competitive.

Leadership in Product Marketing: Take charge of marketing activities directly related to the assigned product, coordinating with other teams to amplify product reach.

Additional Duties: Perform other sales, marketing, and administrative support functions as needed to drive product growth.

Medical Industry Knowledge

Relationship Management

Attention to Detail

Problem Solving

Critical Thinking

Product Specialist

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App. This suite encompasses a chat-with-video app, a chat-with-PDF app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application. The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. 

As we expand into the global market, We are seeking a Product Manager with a strong foundation in software development to drive the end-to-end lifecycle of our software products. This role requires both strategic product management and hands-on technical skills to bridge the gap between engineering and business teams. The ideal candidate will have experience in software development, a knack for understanding user needs, and the ability to work effectively across technical and non-technical departments to deliver high-quality products.

Key Responsibilities

<ul>
	<li>Product Strategy &amp; Vision: Develop and communicate a clear product strategy, roadmap, and vision that align with business objectives and user requirements.</li>
	<li>Technical Specification &amp; Development: Translate product requirements into detailed technical specifications and work closely with engineering teams to guide development, troubleshooting, and deployment processes.</li>
	<li>Project Management: Manage the entire product lifecycle, from initial concept to release, ensuring project timelines, scope, and quality standards are met.</li>
	<li>Stakeholder Collaboration: Act as the main liaison between engineering, design, and business stakeholders, ensuring alignment and effective communication.</li>
	<li>User-Centric Development: Engage with customers and gather feedback to ensure product features meet user needs, delivering a seamless user experience.</li>
	<li>Data-Driven Insights: Utilize data analysis tools to monitor product performance, identify improvement areas, and guide product enhancements based on customer behavior and industry trends.</li>
	<li>Agile Methodologies: Lead Agile development practices, organize sprints, manage the product backlog, and drive continuous improvements across the development process.</li>
</ul>

Product Manager

Concepcion Industrial Corporation (CIC) is a leading provider of consumer lifestyle and enterprise solutions in the Philippines. Established in 1962 by Jose Concepcion Sr., the company began as a manufacturer and distributor of Carrier air conditioning units. Over the years, CIC has expanded its portfolio to include a wide range of products and services designed to meet the needs of Filipino homes and businesses.

CIC operates through several subsidiaries, including Concepcion-Carrier Airconditioning Company (CCAC), Concepcion Durables Inc. (CDI), Concepcion Midea Inc. Philippines (CMIP), Concepcion Otis Philippines Inc. (COPI), Concepcion Business Services Inc. (CBSI), and Cortex Technologies Corporation (CTC). These subsidiaries offer products and services such as air conditioning, refrigeration, elevators, escalators, and small domestic appliances.

With a history spanning over six decades, CIC continues to be a trusted name in the industry, committed to improving the lives of Filipino consumers through innovative and reliable products.

Concepcion Industrial Corporation

Complete closing activities such as:

Month end closing activities

Booking of accruals and provisions (set-up/reversal) and adjustments

Booking of monthly/quarterly provisions and amortization

PFRS (worksheet, monitoring, entries)

Prepare accounts reconciliation (GL vs SL) and bank reconciliation and ensure complete supporting schedule of the accounts

Ensure that all Reserve and accrual accounts are properly supported and any excess and aging are escalated to person in charge

Coordinate reconciling and aging accounts to process owner and monitor closure

Coordinate required accounts schedule and status of the reconciliation items

Preparation of Monthly accounts reconciliation

Monthly Balance Sheet Review with Legal Entity

Monthly Interco confirmation (sending/receiving)

Financial Statement Preparation:

• Preparation and analysis of monthly Financial Statements (FS) reporting

• Uploading of FS in Adaptive Insights reporting tool based on reporting timeline

• Preparation of Quarterly FS (17Q) report and disclosures

• Provide support in the interim and annual audit of external auditors as necessary

• Ensure timely submission of Financial Statements to BIR and SEC

• Gather schedules and supplemental details from stakeholders

• Perform analysis for Actuals reporting

• Perform variance analysis of actual vs prior period/years

• Provide audit schedule with external auditors as necessary

• Draft the annual FS report and submit to Team Lead for review

Fixed Asset

• Record fixed asset acquisition, disposal and retirement in the fixed asset module

• Calculate monthly depreciation

• Review and update the detailed schedule of fixed assets and accumulated depreciation.

• Assign tag numbers to fixed assets.

• Reconcile the balance in the fixed asset subsidiary ledger to the summary-level account in the general ledger.

• Monitor actual vs approved CAR and communicate variance to BUS’s for disposition

• Conduct physical fixed assets count based on policy and perform reconciliation of the actual count vs the system

• Update Work Instruction and procedure for any change in the accounting policies related to fixed assets Others • Propose process improvement initiatives

• Perform other tasks as deemed necessary by the role

• Provide support on the annual inventory count and coordinate inventory count schedule to external auditor

Financial Reporting Specialist

<ul>
	<li>Facilitate the implementation and support of SAP Financials (focus on FICO Controlling – Cost Center Accounting, Profit Center Accounting, Product Costing, Profitability Analysis, Project System, Results Analysis, Unsettled Costs, Month End Close, Overhead assessment, and settlement.)</li>
	<li>Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements.</li>
	<li>Facilitate workshops to collect business requirements.</li>
	<li>Map client business requirements, processes, and objectives; develops necessary product modifications to satisfy clients' needs.</li>
	<li>Design, customize, configure and testing of FI/CO modules.</li>
	<li>Identify gaps, issues, and work around solutions.</li>
	<li>Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems.</li>
	<li>Document functional designs, test cases and results.</li>
	<li>Proactively identify and propose business process and/or system enhancements.</li>
	<li>Provide consulting services on both new implementations and existing support projects.</li>
	<li>Act as a liaison between the business functions and the technical team. · Provide ad-hoc training and user support as required.</li>
	<li>Work self-directed and independently; may act as subject matter mentor to more junior members.</li>
</ul>

SAP FICO Expert

Convert complex business processes into clear, structured, and automation-ready system workflows, while embedding AI-driven intelligence to improve decision-making, efficiency, and user experience. Ensure that business and technical requirements are well-defined, risks are identified and managed, and solutions are scalable, secure, compliant, and technically viable. Work closely with stakeholders from Finance, HR, Operations, and Application Development to design, document, and implement AI-enabled, workflow-driven enterprise systems that support digital transformation, operational excellence, and continuous process optimization.

Business Analyst

<ul>
	<li>Lead and mentor a team of Business Relationship Leads, ensuring consistent service quality and stakeholder engagement.</li>
	<li>Provide coaching and guidance on client engagement, issue resolution, and process alignment.</li>
	<li>Monitor workload distribution and performance across the BR Leads.</li>
	<li>Foster a culture of accountability, collaboration, and continuous improvement.</li>
	<li>Serve as the senior point of contact for high-level stakeholders and escalations across business units and the corporate team</li>
	<li>Build and maintain executive-level relationships to ensure alignment between FAS and enterprise needs.</li>
	<li>Facilitate regular service review meetings and governance forums with senior stakeholders.</li>
	<li>Drive customer experience strategies and initiatives to enhance service delivery outcomes across supported entities.</li>
	<li>Oversee monitoring and reporting of Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and client satisfaction.</li>
	<li>Ensure governance frameworks, escalation protocols, and engagement models are consistently applied by the BR Leads.</li>
	<li>Partner with service delivery leaders to address systemic service issues or recurring gaps.</li>
	<li>Identify and implement cost optimization and savings opportunities in collaboration with FAS leadership.</li>
	<li>Identify cross-functional improvement opportunities based on recurring pain points and stakeholder feedback.</li>
	<li>Support the design and execution of change initiatives, process enhancements, and automation opportunities</li>
	<li>Ensure that FAS evolves to meet changing business needs.</li>
	<li>Collaborate closely with the CMO to ensure alignment and execution of customer success initiatives.</li>
	<li>Consolidate reports from BR Leads for submission to the Head of FAS and leadership teams.</li>
	<li>Provide insights and recommendations based on trends in service performance, client feedback, and issue logs.</li>
	<li>Drive transparency in communication between FAS and its stakeholders.</li>
	<li>Provide ad-hoc analysis and insights at both strategic and operational levels to support management decision-making.</li>
</ul>

Assistant Manager, Business Partner Mgt

The Field Technical Management Engineer (Field Service Engineer) is responsible for the execution, monitoring, and completion of HVAC service operations at assigned customer sites. This role ensures high service quality, safety compliance, accurate documentation, and customer satisfaction while supporting billable and warranty service processes. The position requires strong technical expertise in HVAC systems, effective coordination with customers, and adherence to safety, ethical, and documentation standards.

Key Responsibilities

<ul>
	<li>Perform on-site HVAC operations, maintenance, troubleshooting, and root cause analysis for mechanical and electrical systems</li>
	<li>Ensure timely execution and completion of assigned service projects with zero workmanship issues and customer complaints</li>
	<li>Coordinate closely with customers to manage service schedules, mobilization, and issue resolution</li>
	<li>Monitor and support billable and warranty service processes</li>
	<li>Prioritize safety by strictly complying with EHS requirements, attending toolbox meetings, and completing safety checklists</li>
	<li>Prepare and submit complete and accurate service documentation including Field Service Reports, job orders, technical reports, root cause analysis, and photo attachments</li>
	<li>Ensure timely submission of documents to support billing and permit processing</li>
	<li>Utilize required systems and tools such as Excel, Word, Outlook, Tarkie, Synchrone, SyncPay, and problem-solving tools</li>
	<li>Participate in trainings, certifications, and continuous learning programs to enhance technical and professional skills</li>
	<li>Uphold company ethics, attendance accuracy, and HR compliance at all times</li>
</ul>

Field Service Engineer

A Business Development Senior Specialist is a high-level professional responsible for identifying, qualifying, and pursuing new business opportunities, often leading complex sales cycles, building strategic relationships with key decision-makers, and driving significant revenue growth for an organization by leveraging market research, industry expertise, and strong networking skills to develop and execute comprehensive sales strategies; they typically collaborate closely with cross-functional teams to ensure successful implementation of new business initiatives and monitor market trends to identify potential opportunities and adapt accordingly.

 

· Attracting new clients by innovating and overseeing the sales process for the business

· Working with senior team members to identify and manage company risks that might prevent growth

· Identifying and researching opportunities that come up in new and existing markets

· Preparing and delivering pitches and presentations to potential new clients

· Combining efforts and fostering a collaborative environment within the business as a whole

· Communicating with clients to understand their needs and offer solutions to their problems

· Creating positive, long-lasting relationships with current and potential clients · Running outbound campaigns (phone calls, emails, etc.) to create sales opportunities · Maintaining client activities in CRM · Developing and presenting proposals customized for each client’s specific business needs · Ensuring excellent customer service through regular client follow-up

· Developing rapport with key decision-makers · Translating proposals into ready-to-sign contracts

· Owning the sales lifecycle from prospecting to implementation

· Managing virtual and in-person sales meetings

Business Development Senior Specialist

<ul>
	<li>Communicate with customers via phone, email, and written correspondence to collect outstanding balances and resolve payment discrepancies.</li>
	<li>Support the Account Management Team with regards to payment reconciliation and Collections Updates – Front End to Mid-Range Level.</li>
	<li>Document all customer interactions, payment agreements, and collection activities accurately and comprehensively into the System or to Collection monitoring file.</li>
	<li>Provide regular updates and reports to Team Lead regarding the status of collections efforts and outstanding balances.</li>
	<li>Assist in the preparation of check collections and payment application via WF – with coordination from the Account Management Team.</li>
	<li>Respond to inquiries from customers and from Account Management Team.</li>
	<li>Provide administrative support, including data entry, record keeping, and correspondence related to Account/Collection Management.</li>
	<li>Perform other duties that may be assigned.</li>
</ul>

Collections Staff

<ul>
	<li>Follow up collection of overdue invoices based on assigned account(s).</li>
	<li>Coordinate with Business Unit (BU) Sales and Finance on critical concerns based on the Collection Activity Matrix</li>
	<li>Provide status of accounts for all reports on disputes, deductions and short payments prior the submission.</li>
	<li>Monitors and sends customer statements of account timely.</li>
	<li>Attends customer inquiries and issues – unpaid accounts, billing disputes, deductions, customer claims and complaints and all other conflicts holding customer’s payments by documenting the issues and responding in timely manner. </li>
	<li>Attends weekly issue resolution meeting with various teams to discuss customer issues. </li>
	<li>Reconciles AR deductions, short payments against unapplied customer’s payments.</li>
	<li>Conducts collection follows up of resolved disputes and invalid deductions.</li>
	<li>Conduct collection pick-up according to itinerary schedule to ensure timely and accurate receipt of customer payments within agreed payment terms.</li>
	<li>Conduct field visits to customers to:</li>
	<li>Follow-up on those that could not be contacted or requiring ocular visit</li>
	<li>Delivery of collection letters and statement of accounts</li>
	<li>Perform credit investigation when assigned.</li>
	<li>Investigates circumstance of non-payment; negotiates and resolves conflicts to expedite payment.</li>
	<li>Ensures sending of appropriate collection notices to delinquent customer in accordance with credit policy</li>
	<li>Report issues/complaints/customer concerns to immediate supervisor and discuss the course of action where applicable</li>
	<li>Issue appropriate receipt (CR/OR) during collection pick-up</li>
	<li>Perform remittance of collection</li>
	<li>Perform bank deposit if remittance to head office is not possible</li>
	<li>Prepares daily Itinerary and Accomplishment Report</li>
	<li>Maintain a record of completed collections and prepare reports as defined in the KPI.</li>
	<li>Evaluates and reviews customer collection folder/information and negotiate payment of customers tagged as bad debt accounts.</li>
	<li>Coordinates with Legal in preparing demand letters and processing payment claims</li>
	<li>Appear in court hearings. Collaborate with legal and act as company’s representative if there are court hearings.</li>
	<li>Performs other tasks that maybe assigned from time to time in relation to the overall job function and objectives.</li>
	<li>Perform other duties that may be assigned to him or her.</li>
</ul>

Collections Associate

<ul>
	<li>Develop clear, engaging, and brand‑aligned content for corporate communication platforms — internal (intranet, newsletters, announcements) and external (press releases, website, social channels).</li>
	<li>Manage and maintain all corporate communication platforms, ensuring timely and consistent dissemination of information.</li>
	<li>Collaborate closely with Corporate Team members (Corporate Affairs, Corporate Human Resources, Corporate Legal, Corporate Finance, Corporate Audit) to support strategic communication initiatives.</li>
	<li>Ensure all communication materials align with corporate messaging, tone, and brand identity.</li>
	<li>Support corporate communications efforts through effective storytelling and message development.</li>
	<li>Monitor communication performance and recommend improvements to enhance engagement and impact.</li>
</ul>

Corporate Communications Specialist

Key Responsibilities: 

<ul>
	<li>Drive Operational &amp; Financial Strategies: Lead efforts to enhance operational and financial efficiency across all entities by developing and executing group-wide strategies. </li>
	<li>Stakeholder Collaboration: Engage with high-level stakeholders, including C-suite executives, board members, and business leaders, to align operational strategies with overall business objectives. </li>
	<li>Data Analytics: Utilize strong data analytics to measure performance, identify opportunities for improvement, and provide actionable insights to senior leadership. </li>
	<li>Transformation Leadership: Spearhead transformation initiatives that drive operational excellence and long-term financial sustainability. </li>
	<li>Pricing &amp; Profitability: Analyze and develop pricing strategies to optimize profitability while maintaining competitiveness.</li>
	<li>Performance Measurement Tools: Design and implement measurement tools to ensure accurate tracking of operational and financial performance. </li>
	<li>Contract Review &amp; Risk Management: Review contracts to assess financial risks and ensure risk mitigation strategies are in place across the group.</li>
	<li>Investment Oversight: Evaluate and monitor investment decisions to maximize returns and align with the group’s long-term financial goals. </li>
	<li>Ensure Consistency: Oversee financial practices and reporting to ensure they are consistent across all subsidiaries and business groups. </li>
</ul>

Finance Operations Manager

Learning and Development Strategy / Training Program Design and Delivery: Assists in developing and implementing comprehensive learning and development strategy that is aligned with the organization's goals, objectives and competencies for both leadership and functional. This includes identifying training needs, designing learning programs, and evaluating their effectiveness. Assists in Designing and delivery of training programs that address the organization's learning needs. This includes creating engaging and interactive learning materials, facilitating training sessions, and utilizing various instructional methods and technologies. 

Organizational Development: Assists in assessing the organization's structure, processes, and culture to identify areas for improvement. Develops and implement strategies to enhance organizational effectiveness, employee engagement, and performance. 

Change Management: Supports organizational change initiatives by developing change management plans, facilitating communication, and providing training and support to employees. Assists employees adapt to changes in processes, systems, or organizational structure. 

Talent Development: Assists in implementing talent development programs for identified high-potential employees, such as mentoring, coaching, and leadership development initiatives, to support employee growth and succession planning to nurture their skills and capabilities. 

Performance Management: Assists in ensuring compliance too all PMGM related activities. Provides guidance and support to people managers in setting performance goals and conducting performance evaluations. 

Employee Engagement and Retention: Develops and implements initiatives to enhance employee engagement, satisfaction, and retention. This may include conducting employee surveys, analyzing feedback, and recommending strategies to improve the employee experience. 

Learning Evaluation and Metrics: Assists in establishing metrics and evaluation methods to assess the effectiveness of learning and development programs. Collects and analyzes data to measure the impact and effectiveness of training initiatives on employee performance, organizational outcomes and improvement on competency gaps. 

New Hire Onboarding: Supports the onboarding process by designing and delivering of effective orientation programs. Ensures that new hire understands the organization's values, culture, and expectations and monitoring compliance to onboarding training program. 

Talent Acquisition: Contributes to the development of recruitment strategies. Provides insights on the skills and competencies that are critical for each position and helps align recruitment efforts with the organization's talent development plans. Collaborates with the talent acquisition team to enhance the organization's employer brand and employee value proposition. 

Stay Updated on Industry Trends: Stays abreast of industry trends, best practices, and emerging technologies in learning and organizational development. Continuously enhance professional knowledge and skills through research, attending conferences, and participating in relevant professional development activities. 

Learning &amp; OD Administration: Management of Kudos, Udemy and Giftaway portals. Ensures that these are properly utilized in relation to all learning and employee engagement initiatives. Monitors usage and prepares necessary reports on the usage, training compliance and other learning and OD reports. Ensures that Gateway and Athena are updates on a regular basis. Updates CCP as required. Performs other tasks that maybe assigned from time to time in relation to the overall job function and objectives.

Learning and Development Senior Specialist

Key Responsibilities

Change Management

<ul>
	<li>Work with management and assist in the design and execution of strategies for implementing changes.</li>
	<li>Drive the change management process from planning to delivery of change management deliverables as well as to communicate changes to relevant stakeholders.</li>
	<li>Initiate and analyze proposed changes and assess the impact of changes on affected processes and applications.</li>
	<li>Assess change readiness and determine if the change is ready for release (go or no go)</li>
	<li>Review drafts and collaterals to be disseminated across relevant stakeholders and facilitate meetings to ensure alignment across these stakeholders.</li>
</ul>

Stakeholder Engagement &amp; Enablement

<ul>
	<li>Identify and map the stakeholders who will be affected by the change (directly and indirectly), and understand their needs, expectations, and concerns.</li>
	<li>Collaborate with process owners and HRS in identifying training needs for stakeholders who will be impacted by the change. • Manage/allocate resources to enforce change.</li>
	<li>Ensure that all process owners and stakeholders are duly trained and ready for the change.</li>
	<li>Monitor progress of stakeholders in the adoption of the change.</li>
	<li>Communication Management</li>
	<li>Communicate the purpose, benefits, and process of the change, and solicit feedback and input from the stakeholders. • Create a communication plan to ensure that stakeholders are aware of each step of the change process.</li>
	<li>Communicate successes, issues, modification, etc. to concerned stakeholders to ensure stakeholders’ support.</li>
</ul>

Change Governance

<ul>
	<li>Define methodology and framework of the Change Management team to align with the overall strategy and framework of the Change Management Office.</li>
	<li>Create and periodically update Change Management policies and procedures.</li>
	<li>Monitor and manage the day-to-day tasks and activities of the Change Management team</li>
	<li>Ensure complete documentation and proper tracking on all change initiatives.</li>
	<li>Prepare and submit regular report on the status of all change initiatives.</li>
	<li>Perform other tasks within the scope of the Change Management Office</li>
</ul>

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