Our culture and everyday life at DHL are defined and powered by two key things: our people and the values we share. These values have a crucial role to play in the continued success of our business. What’s more, they help make DHL an empowering and rewarding place to build your career and realize your potential, develop new skills, and make an impact. This is your future, delivered.

WE DELIVER THE DIFFERENCE
Purpose and innovation are at the heart of our business. We are fully aware that it’s our job to help you make a difference in somebody’s life. Not just the lives of our customers and colleagues, but to communities around the world too. We’re delivering that difference by changing the way we work through harnessing the latest technology, embracing digitalization, and focusing on sustainability. At DHL, driving market success also means driving positive change. This is something we are all very proud of. And if you join us, you will be too. 

WE CARE
And that means everyone – in every team, at every level. So, what does it mean to care? We believe it means creating a friendly work environment, where an inclusive workforce with different skills, experiences, and viewpoints come together as one, work-oriented global team. Caring also means taking corporate social responsibility seriously and being committed to diversity, equity, and belonging.  We share the same mindset, we celebrate the unique contribution everyone brings, and we respect one another.

WE GROW TOGETHER
We never forget it’s our people who make us who we are. That’s why career development, where everyone can shine, matters to us. We provide a secure employment environment – giving our colleagues the time, freedom and a culture that encourages colleagues to think long-term by offering growth opportunities, professional training, and development programs in different areas of the business. We want you to build a rewarding, lifelong career with us.

DHL Express (Philippines) Corporation

Overall Role Purpose:

Drive cash sales growth through the effective setup, running and management of all retail outlets within a designated area.

Accountabilities:

Customer External/Internal

<ul>
	<li>Be able to identify different customer needs and wants and to provide solutions that will ensure customer satisfaction.</li>
	<li>Maintain quality customer service for customer satisfaction through optimised processes, giving feedback to country retail team, and conducting retail audit reviews within their specified area.</li>
</ul>

Country Retail Sales Team

<ul>
	<li>Implement standardized guidelines &amp; procedures that will track and monitor adherence and performance</li>
	<li>Training frontline staff in Best-in-Class Retail</li>
	<li>Provide direction and coaching to retail staff, supporting the achievement of revenue targets</li>
	<li>Support country sales &amp; marketing campaigns at Retail point-of-sale</li>
	<li>Ensure effective implementation and running of outlet Catchment Area Marketing Programs to achieve maximum target segment penetration and revenue performance</li>
	<li>Maintain awareness of competitor activity and recommend tactics to counter any emerging threats by competitors on both an Area and Local level.</li>
</ul>

 

Local Contractors and Suppliers

<ul>
	<li>To source the most cost-efficient local contractors and suppliers for the proper maintenance of store operations and maintain quality of retail experience</li>
	<li>Management of outsourced suppliers and outsourced staff to ensure effective running and staffing of Retail outlets</li>
</ul>

 

National Sales Manager

Direct Sales Channel Manager

National Marketing Manager

Product Manager, Marketing

Communications Manager

 

<ul>
	<li>Liaise with country to coordinate and support outlet development and management</li>
	<li>Obtain all necessary information to prepare store scorecard and standardized outlet management process.</li>
	<li>Carry out any task that is required by his or her superiors from time to time. </li>
</ul>

Operations

<ul>
	<li>Liaise closely with Operations to ensure pick-up times are met, and all supplies are delivered on time</li>
</ul>

Customer Service

<ul>
	<li>Liaise with customer service to resolve any customer issues that may arise.</li>
</ul>

Finance

<ul>
	<li>Prepare cash reconciliations and ensure proper petty cash maintenance</li>
</ul>

Training

<ul>
	<li>Work closely with Sales Training Manager for the training of all frontline staff</li>
</ul>

Retail Supervisor

Why Join Us?

BLIMS Lifestyle Group, Inc. (BLG) is the house of furniture brands. With over 40 store locations for brands such as BLIMS Fine Furniture, La-Z-boy Gallery, SOGO Home and Office Center, Home Factory Outlets, and the soon to open Natuzzi Editions, the group is positioned to serve the different tastes and lifestyles of the Filipino consumer.

Our company has been in the retail industry for over 48  years. Through the years, we do not fail to stay true to our mission of turning all Filipino houses into a home and we continue to take pride in revolutionizing the industry by setting the trend and redefining people’s lifestyles.

What we have to offer:
•	Work-Life Balance 
•	Employee health plan for supervisory positions
•	Fun, challenging & result oriented work environment

BLIMS LIFESTYLE GROUP, INC.

As a Management Trainee, you will be trained to become a Showroom Officer who will be responsible for overseeing the daily operations of the showroom, ensuring a high level of customer satisfaction, and achieving sales targets. This role involves engaging with customers, managing product displays, and maintaining a welcoming and organized showroom environment.

Sales and Marketing Knowledge

Document management system software

Customer Service

Critical Thinking

Leadership skills

Selling

Retail Management Trainee

Gingersnaps | Where Creativity, Craftsmanship, & Passion Come Together

At Gingersnaps, we believe in the magic of everyday dress-up—where fashion becomes a form of play, self-expression, and discovery. Inspired by childhood wonder, we create timeless yet contemporary children’s wear that blends nostalgia with modern style. From everyday essentials to elegant occasion wear, our designs encourage confidence, creativity, and joy in every child’s journey.

As we grow globally, expanding across Asia, Europe, and the US, we remain deeply committed to quality, sustainability, and craftsmanship. We take pride in designing high-quality, thoughtfully crafted pieces that stand the test of time.

Gingersnaps is more than a brand—it’s a community of passionate designers, innovators, and storytellers shaping the future of children’s wear. If you’re looking for a workplace that values creativity, collaboration, and purpose, we’d love to have you on board.

Join us as we bring beautiful, high-quality fashion to the next generation!



GINGERSNAPS Philippines

The Retail Operations Manager, reporting to the Brand Manager, oversees and coordinates the operations of multiple fashion retail stores within a designated area. This role involves managing a team of Area Managers and ensuring each store operates efficiently, meets sales targets, and upholds brand standards.

Key Responsibilities:

<ol>
	<li>Area Manager Supervision:

	<ul style="list-style-type: disc;">
		<li>Directly manage, monitor, and guide a team of Area Managers responsible for individual stores within the designated area</li>
		<li>Responsible for increasing store sales and net revenue and minimizing sore overheads.</li>
		<li>Responsible for increasing store sales and net revenue, as well as minimizing store overhead.</li>
		<li>Responsible for monitoring the number of stores.</li>
		<li>Set performance expectations and objectives for Area Managers and conduct regular performance evaluations.</li>
		<li>Provide coaching and support to help Area Managers achieve their goals.</li>
	</ul>
	</li>
	<li>Store Operations Management:
	<ul style="list-style-type: disc;">
		<li>Ensure that each store within the area follows company operational standards and policies.</li>
		<li>Oversee daily operations, including inventory management, visual merchandising, and customer service.</li>
		<li>Monitor and analyze store performance metrics, identifying areas for improvement.</li>
	</ul>
	</li>
	<li>Sales and Financial Management:
	<ul style="list-style-type: disc;">
		<li>Collaborate with Area Managers to develop and implement sales strategies and goals for each store.</li>
		<li>Analyze sales data and financial reports to assess store performance and make recommendations for improvement.</li>
		<li>Assist in budgeting and expense control to maximize profitability.</li>
	</ul>
	</li>
	<li>Visual Merchandising and Brand Standards:
	<ul style="list-style-type: disc;">
		<li>Ensure that all stores maintain consistent visual merchandising and brand presentation.</li>
		<li>Implement and enforce visual standards and promotional campaigns across stores.</li>
		<li>Collaborate with marketing teams to execute marketing initiatives effectively.</li>
	</ul>
	</li>
	<li>Staff Development:
	<ul style="list-style-type: disc;">
		<li>Oversee the hiring, training, and development of store staff, working with Area Managers to ensure they provide excellent customer service.</li>
		<li>Foster a culture of teamwork, excellence, and customer focus.</li>
	</ul>
	</li>
	<li>Inventory Control:
	<ul style="list-style-type: disc;">
		<li>Monitor inventory levels and turnover rates to minimize stockouts and overstock situations.</li>
		<li>Collaborate with Area Managers to implement loss prevention measures.</li>
	</ul>
	</li>
	<li>Compliance and Policies:
	<ul style="list-style-type: disc;">
		<li>Ensure all stores adhere to company policies, procedures, and compliance requirements.</li>
		<li>Stay informed about industry regulations and implement necessary changes.</li>
	</ul>
	</li>
	<li>Reporting and Analysis:
	<ul style="list-style-type: disc;">
		<li>Prepare regular reports on area-wide store performance, sales KPIs, and operational metrics.</li>
		<li>Provides market feedback on market reception to specific items and categories to MPCD (Merchandising, Planning, and Control) and Creatives.</li>
		<li>Analyze data to identify trends and opportunities for process improvement.</li>
	</ul>
	</li>
</ol>

Retail Operations Manager

The Amazon of Electronics in the Philippines. An e-commerce pioneer. 

Kimstore takes pride in being one of the pioneers of e-commerce in the Philippines. Throughout the 19 years we’ve been in operations, we've challenged the status quo and redefined gadget shopping through the help of social media. Inspired by the numerous awards we have received from different award-giving bodies, we continue our mission to provide Filipinos the latest in mobile technology at its best prices.

Kimstore

Key Responsibilities include but are not limited to: 
 
Sell-Out Performance Management 
- Drive monthly sell-out targets per brand and SKU 
- Monitor Average Monthly Sell Out, Week of stock, out of stock risks on a store-level 
- Protect and grow Share of Business (SOB) 
- Analyze POS data, inventory levels, and sell-through rates. 
- dentify slow-moving SKUs and execute corrective action plans alongside the Product team. 
- Monitors and shares relative information on competitor pricing, promotions, and display activities. 
- Develop tactical sell-out strategies (bundles, promos, attach selling, upselling). 
 
 
Retail Execution &amp; Store Operations 
 
NPI / EOL Management 
- Ensure timely and complete rollout of New Product Introductions (NPIs) across all assigned stores 
- Manage disciplined and controlled exit execution for End-of-Life (EOL) SKUs to protect sales and minimize losses 
- Monitor sell-out performance during NPI and EOL phases to avoid sales disruption 
 
 
Store Placement &amp; Visibility:

- Secure high-traffic, high-conversion placement within stores 
- Ensure compliance with approved planograms and display guidelines 
- Monitor competitor positioning and recommend placement improvements 
- Conduct regular store audits and performance reviews. 
- Improve store-level operational efficiency and conversion rates. 
- Ensure visual merchandising and brand guidelines are followed. 
 
 
Go-To-Market Execution

- Translate Product Management strategies into actionable retail execution plans 
- Ensure pricing, promotions, displays, and sales materials are correctly implemented 
- Confirm retail readiness before product launches (stock availability, training, visibility) 
- Provide structured field feedback on product performance and market response 
 
 
Promoter &amp; Field Team Management - Sales Coordinator 
- Recruit, train, and manage promoters or retail coordinators. 
- Monitor Sales Coordinator’s reports (ex. productivity per promoter) 
- Implement incentive programs tied to sell-out. 
- Drive motivation through coaching, engagement and performance evaluations. 
- Identify performance gaps and implement corrective action plans 
- Ensure discipline, attendance, and compliance with retail policies. 
- Ensure compliance with 5P standards: 
1. Product – Complete assortment, stock availability, proper display. 
2. Price – Accurate price tags and system pricing. 
3. Promotion – Correct promo implementation and POS registration. 
4. Place – Optimal shelf space, visibility, and fixture placement. 
5. People – Groomed, trained, and performance-driven promoters. 
 
 
Account &amp; Retail Partner Management 
- Maintain strong relationships with store managers and retail chains. 
- Align sell-out programs with retail partner initiatives. 
- Negotiate display spaces, promo placements, and activation areas. 
 
 
Reporting &amp; Analytics 
- Provide weekly and monthly sell-out performance reports. 
- Track KPIs: 
1. Sell-out growth 
2. Conversion rate 
3. Average basket size 
4. Inventory turnover 
- Promo ROI 
- Provide insights and recommendations to senior management.

 

Consumer Experience &amp; In-Store Marketing 
- Ensure excellent customer journey inside stores. 
- Support experiential marketing, demos, and retail activations. 
- Collaborate with Marketing for in-store campaigns and launches.

Overall Role Purpose:

<ul>
	<li>Generate revenue for the Retail Sales Cash Channel</li>
	<li>Convert cash shipment queries from Customer Service (50cash acquisitions /FTBs per month)</li>
	<li>Maintain converted cash customers (25 regular cash customers per month)</li>
	<li>Maintain portfolio of regular cash customers in RSDdatabase (50 regular customers)</li>
	<li>Daily target of 35 phone calls</li>
	<li>Responsible for the revenue retention and development for this portfolio of accounts through the sales tactics of Up-Selling and Cross Selling related DHL services and products and for new business development by opening new accounts.</li>
	<li>Assist Retail Team in implementation of promotional and merchandising activities</li>
</ul>

Accountabilities:

Retail Sales Manager

<ul>
	<li>Undertake any projects/duties as assigned by the Customers</li>
	<li>Act as Retail Sales / Cash customers’ main contact for DHL, responding and satisfying their sales and post sales requirements.</li>
	<li>Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.</li>
	<li>Manage a portfolio of customers via telephone: Make telephone calls to existing customers on a regular pre-defined call cycle to secure new business and to ensure that individual agreed targets are achieved.</li>
	<li>Provide customer-oriented service at all times relating to specific sales issues.</li>
</ul>

Country Sales Function

<ul>
	<li>Liaise closely with Sales Channels and other departments within DHL to ensure that a full cost-effective service is maintained and that target for the area is achieved.</li>
	<li>Ensure co-operation with other members of the sales team and throughout the sales force.</li>
</ul>

Retail Sales Process Deployment

<ul>
	<li>Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing client base so that the required personal sales results are achieved.</li>
	<li>Manage the revenue growth through Up selling and Cross selling tactics to exceed this budget through calls</li>
	<li>Combine sales skills with DHL product/service knowledge and convert the maximum possible prospect leads into accounts, emphasizing those with maximum revenue potential, in order to increase the size and quality of DHL’s account holders.</li>
	<li>Continually develop knowledge of DHL’s services and general commercial awareness in order to provide the best possible standard of customer service and maximise the department’s contribution to the sales function.</li>
</ul>

Alignment to Regional Standards

<ul>
	<li>Adhere to regional standards on profit margins and discount guidelines. Customer Support Services provision</li>
	<li>Open new accounts and ensure they trade profitably.</li>
	<li>Ensure all customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too. Any deviation from this tariff requires management agreement and justification. Customer Information Maintenance &amp; Reporting</li>
	<li>Complete daily and weekly reports to measure individual and department effectiveness and provide figures showing weekly productivity of the department.</li>
	<li>· Ensure that customer information is maintained accurately on the customer database</li>
</ul>

Retail Sales Desk Executive

Distriphil is a national pharmaceutical distribution company. Although new in the industry, as a company, the men and women behind Distriphil are considered veterans in the pharmaceutical field. Banded together under the banner of Chiongbian Group of Companies, Distriphil aims to be the healthcare industry's leading partner in health and wellness.

Being a pharmaceutical company, we always strive to provide each and every Filipino access to the best yet most affordable medicine that there is to offer. Setting new standards in the healthcare industry is our way of serving. We are committed to giving only the very best for the people most important to us: our patients.

At Distriphil, we place the people we help at the heart of everything we do because they are the reason for being.

Distribution Solutions Phils Inc.

Expense &amp; Payable Operations

<ul>
	<li>Process payments to vendors, resolve purchase order, contract, invoice, or payment discrepancies, ensuring receipt of credits, or issuing stop-payments</li>
	<li>Receives and validates invoices, billing statements, statement of accounts, etc. from Local and Trade Suppliers.</li>
	<li>Ensure accurate and timely processing of payments or disbursements and recognition of related expenses and process and record in expenses in SAP System.</li>
	<li>Ensure that all reasonable discounts are taken on accounts payable.</li>
	<li>Maintain an orderly accounting filing system.</li>
	<li>Maintain a system of controls over accounting transactions</li>
	<li>To ensure accurate and timely checking of Employee Reimbursement.</li>
	<li>Work within accounting as needed in resolving unreconciled balances</li>
	<li>Ensures processing, payment and submission of government mandated reports and requirements.</li>
	<li>Processing and crediting of Incentive.</li>
	<li>Conduct asset tagging</li>
	<li>Expense &amp; Payable Operations</li>
	<li>Process payments to vendors, resolve purchase order, contract, invoice, or payment discrepancies, ensuring receipt of credits, or issuing stop-payments</li>
	<li>Receives and validates invoices, billing statements, statement of accounts, etc. from Local and Trade Suppliers.</li>
	<li>Ensure accurate and timely processing of payments or disbursements and recognition of related expenses and process and record in expenses in SAP System.</li>
	<li>Ensure that all reasonable discounts are taken on accounts payable.</li>
	<li>Maintain an orderly accounting filing system.</li>
	<li>Maintain a system of controls over accounting transactions</li>
	<li>To ensure accurate and timely checking of Employee Reimbursement.</li>
	<li>Work within accounting as needed in resolving unreconciled balances</li>
	<li>Ensures processing, payment and submission of government mandated reports and requirements.</li>
	<li>Processing and crediting of Incentive.</li>
	<li>Conduct asset tagging</li>
	<li>Monitors prepaid expenses</li>
	<li>Create monthly schedule for AP balance, Ageing Schedule, Accrual, Prepayments, Advances Principal and Bank Reconciliation (CBC and Maybank)</li>
	<li>Compliance</li>
	<li>Prepare Withholding tax expanded Report</li>
	<li>Prepare other mandated reports like SSS, PhilHealth &amp; HDMF</li>
	<li>Others: Responsible for ensuring compliance with Quality Management System (QMS) standards, ensuring timely closure of corrective actions, and continuously improving department processes to maintain product and service quality</li>
</ul>

Finance Supervisor

<ul>
	<li>Responsible for order processing of Sales Orders and Purchase Orders.</li>
	<li>Check and receive all sales orders for completeness of data necessary for fast and accurate encoding of orders, picking and delivery to customers.</li>
	<li>Encodes data and orders in the system diligently and accurately for database building.</li>
	<li>Responsible for seeking approvals for orders and for providing necessary documents promptly for fast processing of deliveries.</li>
	<li>Follow up customers on payments and collection of such payments.</li>
	<li>Attends to / answers customers’ various inquiries on the status of their orders, accounts and deliveries as well as complaints.</li>
	<li>Responsible for monitoring Reports – Sales order monitoring, SI filing, Initial stocks monitoring, complaints monitoring, inventory, etc.</li>
	<li>Inter-departmental coordination regarding operational concerns. Coordinates closely with warehouse for delivery schedules, special instructions from customers and others.</li>
	<li>Confirmation and verification of returned invoices and reasons for rejections.</li>
	<li>Accounts Receivable collections. Follow-up and schedule collection of outstanding ARs.</li>
	<li>Follow established policies and procedures especially established timelines, cut-offs and lead times.</li>
	<li>Performs other duties that may be assigned by immediate superior from time to time.</li>
</ul>

Customer Service Representative

Responsible for ensuring customers endorsed for accreditation are worthy of credit through reviewing necessary documents required for maintenance and providing financial, administrative &amp; clerical services related to Accounts Receivable to ensure effective, efficient &amp; accurate financial &amp; administrative operations.

Accounts Receivable Specialist

Expense &amp; Payable Operations

<ol>
	<li>To ensure accurate and timely checking of Employee Reimbursement (Pharma, Psyc,Vaccines, Trade, Supply Chain and Officebased)</li>
	<li>Ensure accurate and timely processing of disbursements and recognition of related expenses and process and record in expenses in SAP System.</li>
	<li>Maintain an orderly accounting filing system.</li>
	<li>Maintain a system of controls over accounting transactions.</li>
	<li>Work within accounting as needed in resolving unreconciled balances.</li>
	<li>Timely processing of cash advances requests and liquidation and recognition of related expenses and record in expenses in SAP System.</li>
	<li>Create monthly schedule of Advances Employee, Revolving Fund and Bank</li>
	<li>Reconciliation (BPI and Eastwest Bank)</li>
</ol>

Accounts Payable Specialist

Distribution &amp; Logistics Management

 

<ol>
	<li>Set distribution goals and plan/manage distribution operations to achieve them.</li>
	<li>Identify resources, assign workloads, and provide assistance as needed.</li>
	<li>Conduct training for team members as required.</li>
	<li>Monitor team performance and provide feedback for improvement.</li>
	<li>Oversee daily routes and improve route plans to ensure timely deliveries.</li>
	<li>Follow and enforce company policies and procedures.</li>
	<li>Address customer queries and ensure customer satisfaction.</li>
	<li>Develop distribution budgets and manage expenses within budget limits.</li>
	<li>Collaborate with warehouse and 3PL transportation staff to ensure timely and accurate deliveries.</li>
	<li>Oversee and track accounts receivables and collections.</li>
	<li>Ensure that company transport vehicles are well-maintained.</li>
	<li>Act as the Production Manager for Value-Added Services, including Secondary Repacking Activities.</li>
	<li>Perform other duties as assigned by the immediate superior.</li>
	<li>Responsible for ensuring compliance with Quality Management System (QMS) standards, ensuring timely closure of corrective actions, and continuously improving department processes to maintain product and service quality</li>
</ol>

Associate Warehouse Operations Manager

1) To achieve and deliver assigned business and marketing objectives. 
2) To develop an efficient, motivated and committed district business organization appropriate to the company's requirement. 
3) To ensure achievement of MD Call Target &amp; Performance by his District. 
Encourage MR visibility with the customers through attainment of high call rate performance. 
4) To ensure proper implementation of all business, marketing and promotions programs. Effectively/ efficiently implement agreed business &amp; marketing programs. 
5) To take the lead in developing self and his/her direct reports' development. This is with the sole purpose of elevating the his/her direct reports' professional level to that of the best in the Industry.

Job Description 
(DSPI-HR-SOP-004/F01Rev.01) 
Page 2 of 3 
Foster &amp; encourage a learning environment to attain professionalism at the MR' level. 
6) To regularly liase with principal and ensure efficient distribution of medicines and vaccines in the assigned channels or accounts within his/her assigned district. 
Ensure efficient distribution of assigned products and vaccines across all channels within the assigned district. 
7) To provide "Upper Management" with accurate and timely report on the business environment and Personnel-related matters within his/her area of responsibility. Provide regular and timely marketing update &amp; recommendations. 
8) To be able to act and function as a "Little HR Departmentt." within his/her area of responsibility. This is with the end goal of a proactive stance with regard to personnel matters. E.g. hiring, enforcement of work rules. Effectively/efficiently handle &amp; nurture personnel-related issues promoting initiative, self-development and teamwork. 
9) Manage &amp; allocate company resources effectively &amp; efficiently.

District Manager

Support the company's financial operations, annual budgeting &amp; forecasting, reporting and analysis; to achieve the budgeted plans.

Support the Credit and Collection. Responsible in assisting Finance Manager in ensuring credibility and accuracy of reports; supervising staff activities; performing professional duties related to general ledger and subsystems, financial statements, and month-end reports; safeguarding, controlling, and handling overall financial related activities.

Associate Credit and Collection Manager

<ol>
	<li>Conducts daily cycle counts based on ABC Analysis performed for the current year to ensure inventory accuracy and optimize stock levels.</li>
	<li>Reviews Bin-to-Bin transactions by cross-referencing incoming and outgoing stock records in Bin Cards with physical and SAP system validations to maintain accuracy.</li>
	<li>Performs system health checks, reviewing interim stock locations and reporting discrepancies or issues to </li>
	<li>the respective process owners for corrective action.</li>
	<li>Executes system adjustments based on validated reconciliations, including batch, bin, expiry dates, and quantity, ensuring consistency between physical inventory and system data.</li>
	<li>Prepares and submits inventory reports for both routine and special count activities, ensuring timely and accurate reporting of stock levels.</li>
	<li>Validates stock movements using batch, serial numbers, and inventory postings, such as Goods Receipts, Goods Issues, Credit Memos, and Deliveries, to ensure proper tracking and documentation.</li>
	<li>Generates ageing reports for all principal stock, providing regular updates on aged inventory and recommendations for potential disposition.</li>
	<li>Takes initiative in physical stock validation, identifying discrepancies and recommending solutions to control or eliminate inventory variances within the warehouse.</li>
	<li>Masters the correct pack sizes, units of measure (UOM), packaging, and product specifications of all SKUs to ensure accurate stock handling and record-keeping.</li>
	<li>Ensures availability of commercial stock in the system to prevent stockouts and ensure order fulfillment. Collaborates closely with Customer Service Representatives (CSR) and Warehouse Personnel to maintain compliance with order fulfillment requirements.</li>
	<li>Provides clear updates on inventory status, including submitting detailed inventory reports as needed to keep all stakeholders informed.</li>
	<li>Monitors expired and damaged stock, ensuring proper transfer to the "break-out" (BO) location and recording the disposition for future actions.</li>
	<li>Participates in cycle count reviews and contributes to monthly and annual physical counts. Assists in reconciling discrepancies, offering solutions, and performing gap analysis to enhance inventory management practices.</li>
	<li>Handles additional related tasks as required, adapting to evolving operational needs and supporting the overall inventory management process</li>
	<li>Responsible for ensuring compliance with Quality Management System (QMS) standards, ensuring timely closure of corrective actions, and continuously improving department processes to maintain product and service quality</li>
</ol>

Inventory Controller

The Inventory Supervisor is responsible for overseeing and controlling warehouse inventory operations to ensure accuracy, availability, and proper documentation of all stock movements. The role ensures that inventory records are properly maintained, discrepancies are investigated, and stock levels are aligned with operational and customer requirements.

 

Inventory Cycle Count / Reconciliation

Oversees cycle count in coordination with the Inventory Management Supervisor.

Oversees annual stock take in coordination with Finance Team.

Review and analyzes results of stock takes and assists in reconciling discrepancies.

Supervise warehouse personnel during annual stock take and scheduled cycle count activities.

Performs other duties that may be assigned by the immediate superior from time to time.

Purchasing / Stock Level, Availability and Issuance

Review, analyze and prepares proposal for P.O. for both in-house products and supply agreement products for approval by Commercial Unit Heads.

Control and monitor issuance of P.O. up to receipt of stocks in the warehouse.

Monitors closely Out-of-Stocks, Over Stocks and non-moving stocks situation of all products.

Monitors stocks in all Warehouses including branches.

Prepares monthly service level report and excess inventory.

Prepares and monitors adjustment in the inventory. Ensures that all adjustments are approved by Commercial Unit Heads.

Prepares Expiring Monitoring Report Review and sends copy to Commercial Unit Heads for action/ disposition.

Follows-up and monitors deliveries from principals or suppliers including the transfer of stocks from main warehouse to hubs.

Ensures timely monitoring and effective coordination of stocks’ availability with principal / suppliers.

Inventory Accuracy – accuracy of physical inventory should match that listed in our database.

Formula: Database Inventory Count / Physical Inventory Count = Inventory Accuracy (95%)

Orders Picking Accuracy – measure order picking accuracy. Eliminate waste and streamline order-picking processes to help maintain a high order accuracy rate.

Formula: Total No. of Orders without error / Total No. of Orders processed= Order Picking Accuracy (95%)

Inbound/Receiving Accuracy- measure efficiency of receiving deliveries from principals and hub stock transfers.

Formula: Total No. of deliveries received without error/Total No. of deliveries received= Inbound/Receiving Accuracy (95%)

Others

Motivates and develop staff through proper coaching, training and constant performance monitoring

Manage expectations through clear work plans and holds people accountable using results-based performance assessment.

Maintains warehouse staff by recruiting, selecting, orienting, and training employees. Completes warehouse operational requirements by scheduling and assigning employees; following up on work results and appraising job results.

Inventory Supervisor

<ol>
	<li>To achieve and deliver assigned Sales and Marketing objectives. Achieve assigned sales &amp; marketing objectives.</li>
	<li>To Develop an Efficient, Motivated and Committed Sales organization appropriate to the Company's requirement. Develop &amp; maintain an efficient</li>
	<li>To Insure achievement of MD Call Target &amp; Performance. Encourage MRS visibility with the customers through attainment of high call rate performance</li>
	<li>To ensure proper implementation of all Sales, Marketing and Promotions Programs.</li>
	<li>Effectively/efficiently implement agreed Sales &amp; Marketing programs.</li>
	<li>To take the lead in developing self and his direct reports. This is with the sole purpose of elevating the DMS professional level to that of the best in the industry.</li>
	<li>Foster &amp; encourage a learning environment to attain professionalism at the MRs level.</li>
	<li>To regularly liase w/ distributor to insure proper and efficient distribution of DSPI products in identified channels.</li>
	<li>Identify &amp; liaise with distributor for proper &amp; efficient channel management.</li>
	<li>To provide "Upper Management" with accurate and timely report on the business environment and Personnel related matters w/in his area of responsibility. Provide regular &amp; timely marketing update &amp; recommendations.</li>
	<li>To manage and allocate marketing and tactical resources effectively and efficiently</li>
	<li>To ensure achievement of the company's sales and profit targets.</li>
</ol>

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