BCI Central Group of companies is a subsidiary of BYGGFAKTA GROUP, a leading software, and information company within the construction industry, with a proprietary cloud-based service and a fully integrated data and software platform. The Group is a major player at the center of the construction ecosystem.

BCI Central (known as BCI Asia) was established in 1998 and was founded to create efficiencies and enhance transparency in the intrinsically complex construction industry. Our software solutions and related services achieve this while simultaneously enabling our clients to identify sales opportunities, make informed decisions and connect with key target markets. We play a crucial role in empowering businesses around the world with construction-centric tools to succeed.


Our Mission 

To become the leading global, multi-platform, software-enabled pre-construction data service by combining our research expertise, industry knowledge and artificial intelligence to deliver transformative, industry-critical data products and software solutions.

Our Values

Boldness – we dare to go where the biggest challenges are. Our entrepreneurial spirit means we are not afraid to challenge the status quo in order to pioneer new business in previously unrivaled markets or to have the courage to dig deeper and persist in finding new opportunities.

Commitment – we are committed to our mission as it relates to our members, our team and the communities in which we operate. Our commitment extends to the quality of information we provide, to the level of service given, to being accountable to our team members and to the social and ecological welfare of our environment.

Integrity – we conduct ourselves with integrity in everything we do and adhere to the highest ethical standards in every interaction. This means we would rather forego an opportunity; lose an order or part ways with a staff member than compromise our integrity.


BCI Central (Philippines), Inc.

We are expanding our ANZ subscription team. The successful applicant must be willing to work within the AUS/New Zealand &amp; Asia time zone. Exceptional English communication skills, both verbal and written, are required.

 

The role involves supporting the day-to-day subscription booking and management process for our clientele based in other countries, such as Australia and New Zealand.

 

Key Responsibilities:

 

Fully understand the internal system to process and activate subscriptions.

Update order information in the CRM system.

Ensure client subscriptions are activated and client access is delivered promptly.

Ensure compliance with local regulations, sales guidelines, and group guidelines.

Ensure order subscription details are complete and accurate.

Support BCI offices (Asia &amp; ANZ) in order processing, ensuring it's done promptly without delays in the event the local Admin is not available.

Assist the Renewal Manager in the subscription renewal process.

Handle ad-hoc tasks as assigned from time to time.

Senior Administrative Executive

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

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Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
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Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
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•	Hotel Reservations and Sales or Online Hotel Booking Agents
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•	IT Helpdesk Officers
•	Insurance Account Services
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By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Inform clients by:
	<ul>
		<li>Explaining procedures.</li>
		<li>Answering questions.</li>
		<li>Providing information.</li>
	</ul>
	</li>
	<li>Process orders, forms, and applications.</li>
	<li>Update existing customer information.</li>
	<li>Sell additional services by recognizing opportunities to up-sell accounts and explaining new features.</li>
	<li>Take the customer through the sales process.</li>
	<li>Describe products and services.</li>
	<li>Maintain call center database by entering information.</li>
	<li>Identify and overcome objections.</li>
</ul>

Client Solutions Representative | Makati

<ul>
	<li>Obtain customer information.</li>
	<li>Produce call reports.</li>
	<li>Take the customer through the sales process.</li>
	<li>Respond to questions.</li>
	<li>Maintain call center database by entering information.</li>
	<li>Recommend solutions and other services if appropriate.</li>
	<li>Fulfill requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
</ul>

Hotel Ticketing Representative | Ayala, Makati

<ul>
	<li>Responsible for coordinating travel arrangements for a business's employees.</li>
	<li>Use a booking system to secure ticket reservations, reschedule flights, process refunds and collect payments.</li>
	<li>Send confirmation of travel arrangements and tickets to passengers.</li>
	<li>Strive to provide excellent customer service at all times.</li>
</ul>

Salary Package:

<ul>
	<li>Monthly Salary and Allowance P40,000</li>
	<li>Performance Incentives and bonuses</li>
	<li>HMO benefits</li>
	<li>Full salary during training</li>
</ul>

Senior Travel Account Executives | Makati

HelixPay provides ticketing solutions and event & venue management technology in the Philippines. Our clients create products and experiences that people love; we build technology that makes it easy to earn revenue and enable a seamless experience for their customers.

We are a smart, fun, and high-energy team of 25 people building a pioneering new business in the Philippines. We are looking for a Legal Officer to ensure that our operations and business dealings align with all pertinent legal and internal guidelines. While years of experience would be ideal, we're equally excited about finding someone eager to dive into a more entrepreneurial environment, as opposed to a strictly corporate setting.


 HelixPay

Client Support Associate will work closely with the HelixPay Sales &amp; Account Management teams to ensure that HelixPay clients enjoy an excellent experience while using our ticketing technology through answering client questions and solving any client issues. Associates shall also track and summarize common questions and concerns of clients and collaborate with our product development team to continually enhance our technology. Associates will become experts on the leading event technology in the Philippines and will get to work with many of the leading event organizers in the country.

<ul>
	<li>Responsible for Client management assisting with client's questions and concerns and solving basic operations issues.</li>
	<li>Track and summarize common questions and concerns.</li>
	<li>Work closely with the Operations Team.</li>
	<li>Communicate with users primarily via SMS, Messenger, and phone call.</li>
	<li>End to end processing of partner concern.</li>
	<li>Providing excellent client experience.</li>
	<li>Update tracker of client's concern daily.</li>
</ul>

Relationship Management

Conflict Resolution

Interpersonal Skills

Attention to Detail

Time Management

Problem Solving

Client Service Associate

Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

Provide assistance in:

<ul>
	<li>Recruitment and Selection process</li>
	<li>Compensation and Benefits</li>
	<li>Employee Engagement, Training, and Development</li>
	<li>Documentation and Filing System</li>
	<li>Perform other duties and responsibilities as may be assigned from time to time by immediate supervisor</li>
</ul>

HR Assistant | Generalist

<ul>
	<li>Taking phone calls from customers.</li>
	<li>Provide customers with product and service information</li>
	<li>Enter new customer information into system</li>
	<li>Update existing customer information</li>
</ul>

Airline Reservations Officers | Makati

<ul>
	<li>Produce call reports</li>
	<li>Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.</li>
	<li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives</li>
	<li>Obtain possible customer leads</li>
</ul>

CSR | Customer Service Representatives | Makati

What we offer for this roles: -

<ul>
	<li>Basic salary, allowance, business travel reimbursement &amp; monthly Commission - the salary range indicates the average potential earning, Uncapped earning potential through Commissions/Performance Incentives (On-target commission of at least 20,000 and above)</li>
	<li>Training &amp; Development - Training is provided, but we required your commitment too!</li>
	<li>Benefits &amp; Hybrid work arrangement - 60% office / 40% home</li>
</ul>

Your roles - day-to-day responsibilities: 

<ul>
	<li>Actively search and prospect new potential clients.</li>
	<li>Perform outbound introduction calls to prospects.</li>
	<li>Setting appointments with potential clients.</li>
	<li>Understand potential client business needs. - Liaise with the decision-maker and match BCI's services that fit their business.</li>
	<li>Consistently achieve key performance indicators (KPI) &amp; meet Sales targets monthly.</li>
	<li>Manage all sales activities through the company CRM system.</li>
	<li>Participate in company events/activities as required.</li>
	<li>Any ad-hoc task assigns from time to time.</li>
</ul>

Sales and Marketing Knowledge

Business Development

Communication Skills

Corporate Communication

Closing Sales

Senior Corporate Sales | Business Development

<ul>
	<li>Update job knowledge by studying new product descriptions and participating in educational opportunities.</li>
	<li>Follow up on initial contacts.</li>
	<li>Update job knowledge by participating in educational opportunities.</li>
	<li>Handle customer inquiries both telephonically and by email.</li>
	<li>Answer calls and respond to emails.</li>
	<li>Update existing customer information.</li>
	<li>Provide customers with product and service information.</li>
</ul>

Healthcare Agent | Buendia, Makati

<ul>
	<li>Answer calls and respond to emails.</li>
	<li>Handle customer inquiries both telephonically and by email.</li>
	<li>Research required information using available resources.</li>
	<li>Manage and resolve customer complaints.</li>
	<li>Provide customers with product and service information.</li>
	<li>Enter new customer information into system.</li>
	<li>Update existing customer information.</li>
	<li>Process orders, forms, and applications.</li>
	<li>Identify and escalate priority issues.</li>
	<li>Route calls to appropriate resource.</li>
	<li>Follow up customer calls whenever necessary.</li>
	<li>Document all call information according to standard operating procedures.</li>
	<li>Complete call logs and produce call reports.</li>
</ul>

Travel Ticketing Executives

Lexcode Inc. is an ISO 9001:2008 localization company with an office in Korea and the Philippines. Established in 1999, its loyal clients include global companies, like Apple, Google, Hyundai, Johnson&Johnson, LG, Microsoft, Samsung, San Miguel Corporation, Starbucks, and more. 

Lexcode Philippines is located at the 6780 building in the Makati Central Business District. The company continuously expands its presence in Asia and in the United States.

Are you a big thinker? Join Lexcode, and be an even bigger achiever!

Lexcode is the Philippines’ no. 1 translation and interpretation company and part of the top 0.5% localization companies in South Korea. It has earned the title “One of Asia’s Most Trusted Translation Brands” and a “Partner of the World’s Biggest Localization Giants.” 

Build your career with Lexcode, and see your big ideas translate to action! With Lexcode, language is not a barrier but an opportunity.

Lexcode Inc.

<ul>
	<li>Conduct user interviews, surveys, and usability studies to understand user needs and preferences;</li>
	<li>Analyze and interpret data to inform design decisions and improvements;</li>
	<li>Iterate on designs based on feedback and testing results;</li>
	<li>Develop visually appealing and user-friendly interfaces that align with brand guidelines;</li>
	<li>Define and implement user personas and journey maps to enhance overall user experience;</li>
	<li>Optimize information architecture and navigation for intuitive user interactions;</li>
	<li>Plan and conduct usability testing sessions to gather insights and validate design decisions;</li>
	<li>Create and deliver wireframes, UX flows, mockups, interactive prototypes, design specifications, final assets, and personas;</li>
	<li>Collaborate with cross-functional teams, engaging with users, product managers, and development teams to design and deliver products;</li>
	<li>Work closely with project leads and developers to define and articulate tasks, supporting the rapid delivery of products and experiences;</li>
	<li>Assist project managers in user and customer discovery activities;</li>
	<li>Keep abreast of industry trends, best practices, and emerging technologies in UI/UX design; and</li>
	<li>Perform other related duties as assigned.</li>
</ul>

UI/UX Designer

<ul>
	<li>Managing incoming calls and customer service inquiries.</li>
	<li>Update customer accounts as needed.</li>
	<li>Assist with new line application, subscription renewal and any account related changes.</li>
	<li>Provide information on products and services to new and existing customers.</li>
</ul>

Telco | Customer Service Agents | Makati

<ul>
	<li>Keep records of all conversations in our call center database in a comprehensible way.</li>
	<li>Update job knowledge by studying new product descriptions; participating in educational opportunities.</li>
	<li>Delight customers and ensure best customer experience possible.</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile.</li>
	<li>Determine requirements by working with customers.</li>
	<li>Update job knowledge by participating in educational opportunities.</li>
</ul>

Healthcare BPO Agent | Pasong Tamo Extension, Makati

INFOMAX is a wholly owned Filipino company that was incorporated and registered to SEC in February 1998. 
Infomax aims to provide world class solutions in the area of Content Integration and Business Intelligence.  Our goal is to maximize the IT investments of our clients by providing them with high-value solutions that will improve their business processes and increase their revenue stream. 
We aim to be the preferred Partner in their business initiatives.
We enable and empower our employees to render innovative and high quality services to our customers. We will empower our employees with industry skills and product knowledge to become highly respected professionals in their fields.

Infomax Systems Solutions and Services Inc.

<ol>
	<li>Performs business requirements gathering from external and internal stakeholders using elicitation techniques and ensures proper documentation of these business requirements</li>
	<li>Reviews, analyzes and evaluates client's requirements to implement system solutions to support the client's requirements</li>
	<li>Translates client requirements into functional requirements in a clear manner that is comprehensible to developers/project team.</li>
	<li>Conducts software design sessions with Solutions Architect and Development to define functionalities of a software for Infomax developed product and services.</li>
	<li>Define project requirements by identifying project milestones, phases and activities and creating a project timeline based on the milestones and activities</li>
	<li>Monitoring of the deliverables and ensuring timely completion of projects.</li>
	<li>Function as a liaison between business users and the technical team.</li>
	<li>Conducts regular checkpoints/meetings with the business users to ensure that issues are appropriately addressed.</li>
	<li>Conducts functional testing of software releases and ensures that it's aligned with the business requirements</li>
	<li>Monitors software problems of Infomax developed products and services from problem reporting to resolution.</li>
	<li>Supports project delivery by working with the Project Team to document and coordinate user acceptance testing and training plans</li>
	<li>Provides the necessary support to ensure that all issues encountered during User Acceptance Test are properly addressed and resolved on a timely manner.</li>
	<li>Manages development of Infomax developed products and services, features and enhancements, as aligned with each product’s roadmap.</li>
	<li>Conducts Risk Assessment with Project team for identifying risks ang mitigating plans for each assigned project.</li>
	<li>Consolidates &amp; Validates Build Packages and Patches, as endorsed by QA, for proper commercial versioning and documentation, and handover to implementation team.</li>
	<li>Formulates pricing strategies in delivering product to the marketplace.</li>
	<li>Researches on new technologies for use in improving usage of the product.</li>
</ol>

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