M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App . This suite encompasses a chat-with-video app, a chat-with-PDF app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application. The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. 

As we expand into the global market, we're seeking a passionate individual with a strong background in frontend technologies, a knack for problem-solving, and the ability to thrive in a collaborative environment. 

Key Responsibilities: 

<ul>
	<li>Web Development: Contribute to the implementation and maintenance of user interfaces for web applications. </li>
	<li>Framework Familiarization: Gain expertise in modern frontend frameworks and libraries through hands-on projects. </li>
	<li>Version Control: Collaborate with the team using version control systems like Git. </li>
	<li>Responsive Design: Implement responsive and mobile-first design principles in web development. </li>
	<li>Collaboration: Work closely with team members to understand project requirements and contribute to a collaborative development environment. </li>
</ul>

Front End Developer

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App (https://salina.app/). This suite encompasses a chat-with-video app, a chat-with PDF app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application (https://media-meter.com/). The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. 

As we expand into the global market, we're seeking a passionate individual with a strong background in frontend technologies, a knack for problem-solving, and the ability to thrive in a collaborative environment. 

Your Role: 

<ul>
	<li> Web Development: Play a key role in developing and maintaining user interfaces for our innovative web applications. </li>
	<li> Framework Proficiency: Enhance your skills with modern frontend frameworks and libraries. </li>
	<li>Collaborative Development: Use version control systems like Git to work effectively with the team. </li>
	<li>Design Implementation: Apply responsive and mobile-first design principles in development. </li>
	<li>Team Collaboration: Understand project requirements and contribute to a </li>
	<li>cooperative development environment.</li>
</ul>

Soft Skills: 

<ul>
	<li> Professionalism: Strong work ethic, integrity, and responsibility. </li>
	<li> Adaptability: Ability to adjust to changing priorities and project demands. </li>
	<li>Teamwork: Skill in collaborating effectively and fostering a team-oriented </li>
	<li>environment. </li>
	<li> Creativity: Bringing innovative solutions to enhance project quality. </li>
	<li> Empathy: Understanding the needs and perspectives of team members and users. </li>
	<li> Time Management: Efficiently balancing time to meet project deadlines. </li>
	<li>Continuous Learning: Proactive in learning and adapting to new challenges and technologies. </li>
</ul>

What We Offer: 

<ul>
	<li> Fast growth in a dynamic, engaging environment. Evaluations for growth are done every quarter. </li>
	<li>Mentorship from experienced developers and engagement in a supportive work culture. </li>
	<li> Exposure to projects at the cutting-edge of generative AI.</li>
</ul>

Junior Front End Developer

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 

As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

 ABS-CBN’s line of businesses include: 

•	Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. 
•	News and public affairs programs; News delivery platforms  
•	The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
•	Films  
•	Music  
•	Digital  
•	Live events and concerts  
•	Cable and broadband   

 
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: 

•	Service Orientation 
•	Meritocracy 
•	Excellence 
•	Teamwork and Partnerships 
•	Teaching and Learning 
•	Honesty, Integrity, and Respect


ABS-CBN Corporation

Job Summary 
 
The Senior Network Engineer is responsible for the implementation, enhancements, and troubleshooting of ABS-CBN's network infrastructure. The ideal candidate will demonstrate strong technical skills with switching, routing, firewall, and wireless operations. Applicants will be highly motivated, organized, and able to work with distributed teams, while also capable of managing projects independently with minimal supervision. We are seeking a dynamic individual who is a problem solver, creative, has a strong sense of ownership and initiative, collaborates and communicates effectively, and is interested in continually learning new networking technologies in an exciting and challenging environment. 
 

Responsibilities

<ul>
	<li class="text-justify">Contributes to the design, implementation, and ongoing management of the corporate IT network.</li>
	<li class="text-justify">Gathers requirements and design solutions to meet global network infrastructure needs.</li>
	<li class="text-justify">Establishes &amp; maintains foundational network architecture and technical standards.</li>
	<li class="text-justify">Monitors, manages, and maintains network health and integrity.
	<ul>
		<li class="text-justify">Performs on-call duties as a member of the on-call rotation team.</li>
		<li class="text-justify">Triage, troubleshooting and incident management.</li>
	</ul>
	</li>
	<li class="text-justify">Escalation for Reactive operations (service requests and incidents).</li>
	<li class="text-justify">Executes proactive maintenance tasks. </li>
	<li class="text-justify">Handles provisioning of service requests.</li>
	<li class="text-justify">Manages change implementation including hardware/software upgrades, required refresh and post-testing to ensure no unplanned business interruption.</li>
	<li class="text-justify">Manages network projects from initiation to completion.</li>
	<li class="text-justify">Interfaces with the internal security team to design and continuously deliver security-related enhancements.</li>
	<li class="text-justify">Analyzes data and defines network capacity models and performance metrics. Deliver Capacity management reports and resolution plans. </li>
	<li class="text-justify">Identifies, recommends, and implements operational improvements. Develops Operational Materials including Troubleshooting &amp; Maintenance Guides as necessary.</li>
	<li class="text-justify">Develops automated methods to mitigate and remediate network events and minimize operational complexity.</li>
	<li class="text-justify">Assist in the evaluation of new technology solutions, provide perspective to the selection of new technology and adoption of processes.</li>
	<li class="text-justify">Strives towards optimizing the network in every possible way.</li>
</ul>

Senior Network Engineer

Responsible for driving quality practices on functional projects and implementing test automation strategies, frameworks, and tools. Work closely with cross-functional teams to enhance testing efficiency and deliver high-quality software products.

Responsibilities:

<ul>
	<li>Work closely with Product team and Engineering during solutioning to provide functional insights and review business requirements to polish acceptance criteria</li>
	<li>Generate Test Strategy and Plan that outlines the overall testing objectives, scope, and methods to achieve quality goals for a project</li>
	<li>Monitor Quality Metrics and conduct bug analysis session to improve product quality</li>
	<li>Drive QA effort throughout and until end of each release</li>
	<li>Maintain an updated regression suite both for manual and automated tests</li>
	<li>Identify and analyze issues, bugs, defects, and other problems particularly when problem is recurring; recommends and facilitates solutions to these issues</li>
	<li>Develop and implement test automation strategies, frameworks, and processes to improve testing efficiency and effectiveness.</li>
	<li>Collaborate with development and QA teams to identify test automation opportunities and define automation test plans.</li>
	<li>Design, develop, and maintain automated test scripts, harnesses, and libraries using industry-standard tools and frameworks.</li>
	<li>Drive continuous integration and continuous delivery (CI/CD) practices by integrating automated tests into the build and release pipelines.</li>
</ul>

Quality Assurance Lead | Digital Consumer Tech Division

Boldr | Outsourcing With Impact. 

Boldr is a purpose-driven outsourcing partner to fast-growing businesses. We provide custom solutions in Customer Experience, Data Management, and Sales Enablement.
At Boldr, we foster an environment where the energetic, the curious, and the passionate thrive. We never shy away from difficulties and have fun taking them on. We see challenges as opportunities to learn because we believe that the finest blades are forged in fire. Our door is always open to like-minded individuals who are looking for a new and exciting BPO culture — ordinary is not in our vocabulary.

If you’re bold enough and want to contribute to making a lasting impact, we want you!

Boldr

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

This position will implement and manage technical and SaaS solutions ensuring security and quality standards are achieved.

Provide support and administration of Atlassian, Azure, Intune, Azure Active Directory,

Google Workspace, computer hardware, operating systems, and perform other job- related duties as required.

Participate in project related work to deliver improvements in these solutions.

Learn about and assist with the support of other applications and platforms, to include solutions like AWS, GCP, Git.

IT Lead Engineer T3

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

FaceBook 
Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Responsible for the overseeing a team in achieving sales targets and overall metrics</li>
	<li>Assist the Operations Customer Contact Manager in overall day to day operations through an effective monitoring and management of team performance</li>
	<li>Ensure consistent quality and productivity across channels (call, email, chat, etc.) to add maximum value for advertisers. Ensure consistent performance according to the relevant service level metrics or revenue/funnel goals.</li>
	<li>Ensure quarterly strategy as well as monthly and weekly priorities are understood and adhered to by agents through effective communications</li>
	<li>Proactively share existing bottlenecks and challenges with quantified impact on operations to allow appropriate prioritization.</li>
	<li>Develop and maintain an understanding of Customer Service Level Agreements and departments product s key performance requirements.</li>
	<li>Able to clearly outline current performance drivers of their market and actions to improve.</li>
</ul>

Basic Salary Php 40,000 to P60,000 plus other benefits

BPO Team Lead | Sales Account | Cubao

CoreData is a global market research consultancy with offices in Manila, Sydney, London and Boston.  With roots in financial services, CoreData has a deep understanding of banking, superannuation, financial planning, insurance, funds management, and investment platforms and helps its customers understand their market, customers and partners through advanced data intelligence, as well as traditional qualitative and quantitative research techniques. CoreData offers a unique collaboration of market research, media, industry and marketing professionals. 

CoreData helps its customers understand their market, customers and partners using qualitative and quantitative research techniques.


CoreData Research Services, Inc.

We are a leading market research firm dedicated to providing comprehensive data and valuable insights in the dynamic landscape of the industry. Our team of experienced researchers leverage cutting-edge methodologies to collect and analyze crucial information that empowers institutions to make informed decisions.

Our company has a deep understanding of market trends, consumer behavior, and regulatory changes. Our wide range of expertise allows us to offer tailored solutions to meet the unique needs of our clients.

Our research extends beyond borders, providing a global perspective on different industry trends. Our local expertise, combined with a global outlook, allows us to offer insights that are both regionally relevant and internationally informed.

Market Research Company

*Please take time to read before proceeding: This is for pooling. By applying, you understand that this is for pooling and the processing time may be longer than usual.*

 

As a Data Engineer, you will play a key role in building and maintaining sample and survey databases that power our data division.

This full-time role is best suited to candidates with 5+ years of Data Engineer experience or similar role, with a strong focus on building and maintaining databases and data ETL pipelines.

Collaborating alongside a Manila-based team, you'll engage with a diverse group of professionals working towards cutting-edge technologies. You will benefit from the in-depth experience of the people you will work with.

As a Data Engineer, you will:

<ul>
	<li>Advise and implement best practice data management strategies across our databases.</li>
	<li>Train, lead and support the team in manipulation and management of the databases.</li>
	<li>Mange the integration of database technologies with other existing business systems.</li>
	<li>Build ETL pipelines.</li>
	<li>Implement strategies to keep data current.</li>
	<li>Ensure zero down-time of database technologies.</li>
</ul>

Data Engineer: for pooling

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

At Ylopo we offer team members:

<ul>
	<li>a commitment to personal development,</li>
	<li>guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,</li>
	<li>excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,</li>
	<li>team building events, team lunches/ happy hours, and other company wide events</li>
	<li>a supportive, caring environment dedicated to continuous learning and growth.</li>
</ul>

 

Responsibilities

<ul>
	<li>Translate UI/UX design wireframes to actual code using Squarespace Platform</li>
	<li>Bridge the gap between graphic design and technical implementation</li>
	<li>Working as part of a multidisciplinary team</li>
	<li>Maintaining and manage websites</li>
	<li>Answering clients’ website related inquiries via the ticketing tool</li>
	<li>Assisting clients through email, phone, screen-share meetings as needed</li>
	<li>Communicating encountered issues to the team and Team Lead</li>
</ul>

Branded Sites Front End Developer

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, extracting insights from these conversations so that organizations can build strategies around them.

Is the role right for you?

As a Jr Data Engineer, you will be part of the data collection team that creates and maintains a scraping system. As a developer, your duties may include designing and developing the system, selecting appropriate scraping tools, writing efficient scraping scripts, monitoring and maintaining the system, ensuring data quality and integrity. 

What are your responsibilities?

<ul>
	<li>Document website analysis processes and metrics in order to help programmers iterate data scraping algorithms</li>
	<li>Designing and developing efficient and scalable algorithm to scrape data from various websites</li>
	<li>Develop and maintain scripts for automation of tasks related to data processing and analysis</li>
	<li>Extracting, transforming, and loading (ETL) data from different sources to enable data analysis and reporting.</li>
	<li>Build and maintain data processing infrastructure</li>
	<li>Continuously improve data quality and automation processes</li>
	<li>Produce and exhibit reports that give a comprehensive overview of the status of your tasks and how much progress has been made on them</li>
</ul>

 

What kinds of opportunities are on offer?

We believe that the power to learn new things is the one of the most important skills anyone can ever have. Given enough persistence and grit, as a part of our data collection team, you will

<ul>
	<li>You will become extremely knowledgeable in scraping system and become good at automating processes</li>
	<li>Become proficient in programming languages such as Python</li>
	<li>Gain an understanding of how to design big data delivery platforms and scalable scraping system</li>
</ul>

Junior Data Engineer

<ul>
	<li>Takes direct responsbility for a team of healthcare agents</li>
	<li>Ensure the team is supported and enabled to perform at high standards and in accordance with the company's policies</li>
	<li>Provide one-on-one mentoring and perform regular appraisal and assessment of each team member</li>
	<li>Involved in the induction of new members and liaise with other team leads regarding performance and learning needs</li>
	<li>Actively contribute to team meetings and take responsibility for the responsibilities that arise from these meetings</li>
</ul>

USRN Team Lead | US Registered Nurses | Quezon City

<ul>
	<li>Perform teleprospecting</li>
	<li>Call, interview and qualify potential customers</li>
	<li>Initiate a conversation with the potential customer to introduce the company's products and services, educate them about the value of product offering, ask questions and assist customers with order taking.</li>
	<li>Meet and exceed monthly key performance standards, and deliver exceptional reliability and adherence to policy</li>
</ul>

Salary package:

<ul>
	<li>Salary and night differential P25,000</li>
	<li>Sales commission (uncapped)</li>
	<li>HMO (health insurance) upon regularization</li>
</ul>

Sales Lead Verification Specialists | Mandaluyong

Multisys Technologies Corporation is considered one of the leading software solutions company in the Philippines that provides a wide range of cost-effective, full-scale software services, system platforms, and integrations being used by thousands of companies and organizations.


Empowering Your Business

A leading software company in the Philippines, Multisys has been steadfast in seeking greater digital transformation for the country, through systems design, development (programming), and deployment (implementation).

Who We Are

We are a software solutions company backed by a team of full-stack developers and elite programmers.


What We Do

Multisys empowers businesses and is a partner to everyone. The wide breadth of copyrighted platforms and solutions that we openly offer underscores our relentless commitment to helping private companies operate more efficiently and grow, as well as to assist government agencies for faster and more effective delivery of services to the public.

How We Help

We put our heart and core on system automation and integration services that expedite various processes and transactions—ultimately helping reinforce the ease of doing business across the Philippines archipelago.


Corporate Principle

We pursue and bring solutions beyond software development to create impactful advancement to empower businesses.

Our Mission

Our mission is to build a sustainable and future-ready society by providing smart solutions to empower businesses and partners to expedite and streamline their processes.

Our Vision

Our vision is to revolutionize ways of life towards greater digital transformation through innovative software solutions.

Our Culture

We Work to Play and Play to Win
We maintain a casual work environment to inspire our people and help them achieve more.

Multisys Technologies Corporation

A Back-End Software Engineer is responsible for server-side web application logic and integration of the work done by front-end software engineers. He/She usually writes web services and APIs used by front-end developers and mobile application developers. He/She uses his or her understanding of programming languages and tools to analyze current codes and industry developments; formulate more processes that are efficient; solve problems; and create a more seamless experience for users.

NoSQL

Java

Node.js

Laravel

MySQL

Spring

Back End Software Engineer

<ul>
	<li>Provide answers to clients by:
	<ul>
		<li>Identifying problems.</li>
		<li>Researching answers.</li>
		<li>Guiding client through corrective steps.</li>
	</ul>
	</li>
	<li>Improve client references by writing and maintaining documentation.</li>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Accommodate client disabilities by recommending devices and techniques.</li>
	<li>Avoid legal challenges by monitoring compliance with service agreements.</li>
	<li>Improves system performance by:
	<ul>
		<li>Identifying problems.</li>
		<li>Recommending changes.</li>
	</ul>
	</li>
	<li>Update job knowledge by:
	<ul>
		<li>Participating in educational opportunities.</li>
		<li>Maintaining personal networks.</li>
	</ul>
	</li>
	<li>Accomplish information systems and organization mission by completing related results as needed.</li>
</ul>

Technical Support

Technical Support Associate

<ul>
	<li>Take incoming calls or messages on reported cybersecurity issues</li>
	<li>Gather information from the user to understand the source of the cybersecurity breach and area of vulnerability</li>
	<li>Provide guidance to the customers on how to recover or restore any files</li>
	<li>Guide customers or users on how best to secure their software and security data</li>
	<li>Report the issue for tracking and resolution</li>
</ul>

MS Office

Technical Support Specialist | Cybersecurity Account | Fort BGC

Healthy Options is the first and largest all-natural and organic products retailer in the Philippines,
specializing in premium and natural food and health products.

Established in 1995, we have grown to expand our organization, creating three other equally passion-driven brands: Bow and Wow, our niche market for cats and dogs; Wine Story, a fine and rare wine retailer; and Planet Grapes, an upscale wine shop and restaurant that caters to the new generation of wine lovers.

We’re looking for the best talent who can help take our business to the next level, all while having fun and helping the world at the same time. If you believe you have what it takes, feel free to browse through the different job openings we have and see where you can fit in!

Healthy Options, Corp.

The Network and Security Administrator (NSA) role is to help enable the company make their jobs efficient thru technology and to manage and secure the information systems of the company.

The NSA handles the installation, maintenance, monitoring and troubleshooting of all Network and Security Tools including Hardware and Software within the Healthy Options Group Network including the Head Office, all subsidiaries and stores and outsourced services if applicable to ensure its efficiency and availability.

The NS Admin proposes the procurement of Network equipment needed for operations; executes Technical IT projects such as system and network infrastructure deployments, maintenance and rehabilitations; Implements a reliable and highly available system and network architecture that will support current and future business application requirements; Maintains and secure corporate network security

The NS Admin reports to the Technical Services Manager.

Essential Duties and Responsibilities

Network System Administration

<ul>
	<li>Identifies, designs, acquires and implements a stable, reliable and cost-efficient network infrastructure for the company (Head Office, Stores and all remote sites) including LAN (Local Area Network), WAN (Wide Area Network), WLAN (Wireless Local Area Network)</li>
	<li>Stays abreast with the emerging and latest technologies on networking to ensure that the infrastructure is up-to-date and sustainable</li>
	<li>Participates in capacity planning and proposes upgrades on existing network software and equipment (additional bandwidth, additional access points, network switches, etc) as deemed necessary</li>
	<li>Handles the operations and maintenance of all networking equipment and software including troubleshooting, ensuring all units are up and running and in good working condition</li>
	<li>Coordinates with external providers such as Telcos to ensure availability of WAN</li>
	<li>Notifies concerned IT teams and end-users for any problem requiring their attention</li>
	<li>Prepares progress reports for Network projects</li>
	<li>Implements and ensures compliance to Network Policies</li>
</ul>

Security Administration

<ul>
	<li>Designs and implements a highly secured cost-efficient network including LAN, WAN and WLAN</li>
	<li>Stays abreast with the emerging and latest technologies on security to ensure that the infrastructure is up-to-date, sustainable and secured</li>
	<li>Stays up-to-date on the latest security threats and risks including infrastructure breach, malwares, viruses, etc</li>
	<li>Manages all existing security appliances and software including Anti-virus, anti-spam and all other endpoint security, Firewall, etc</li>
	<li>Manages network, internet access rights based on access matrix</li>
	<li>Proposes all other measures that may further secure the company including Advance Threat Protection, Security Assessments, Website/ Mobile Penetration Test, etc</li>
	<li>Helps educate users on security risks and measures</li>
	<li>Enforces Network Policies and Email and Internet Policies</li>
	<li>Helps ensure compliance to other IT Security Policies including Office Computing, Mobile Computing and Mobile Storage Device Policy and Data Access Policy; conducts regular audits/ checks of all units</li>
	<li>Helps ensure compliance to all external regulatory requirements regarding security</li>
</ul>

Technical Support

<ul>
	<li>Provides first line technical support for Hardware and Infrastructure related issues</li>
	<li>Provides troubleshooting for computing units such as POS, desktops, laptops, CCTV, AV equipment, Wifi, printers and peripherals and all other IT-related equipment</li>
	<li>Coordinates with vendors for warranties and repairs and ensures that all IT equipment are covered by maintenance agreement</li>
	<li>Handles the daily maintenance of Laptops, desktop and other computing peripherals needed for the daily operations</li>
	<li>Provides technical support for software applications as needed</li>
	<li>Handle the installation of client-based software applications such as NAV, EPORTAL, etc</li>
	<li>For Enterprise Resource Planning and POS applications, ensure that data is replicated to and from the target systems</li>
	<li>Ensure that daily schedules jobs are running provided it has been turned over by the Business systems group after the implementation phase</li>
	<li>Ensure that all technical requirements needed for the software to run are met including internet connection, IP address assignment if applicable, PC specs (Hard disk space, OS, etc), pre-requisite software (such as SQL, anti-virus), etc</li>
</ul>

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