ZEN Rooms
ZEN Rooms

Director | B2B Operations  

ZEN Rooms

 
  • Makati, Philippines
    Paseo de Roxas, San Lorenzo, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • Full timeFULL_TIME

Expired 2 months ago

2022-08-12T02:16:00.249313+00:00
Job closed.

Job Description

This role gives you an opportunity to work in a cross-functional role and contribute in various areas. You will be challenged to analyze data to solve complex problems, identify strategic insights and opportunities to improve products and processes.

As a Director - B2B Operations, you will be given 100% ownership, be challenged to think creatively and overcome business challenges in a fast-paced environment. You will be a part of a team of very motivated and talented people who drive our young business forward.

Roles and Responsibilities:

  • Working closely with the leadership team and Head of Departments to define the product and rollout strategy, and drive the execution of new initiatives across different divisions
  • Reviewing and improving existing processes through automations, integrations, or changes in team structure to increase scalability, efficiency and quality of service
  • Support Operations departments to ensure targets are met, daily operations are running smoothly, and identify bottlenecks
  • Create a solid set of report to have accurate and actionable data easily available for our teams
  • Be accountable for key company metrics related to onboarding, satisfaction, retention and efficiency

Minimum Qualifications

Academic and Work Experience:

  • Bachelor's degree from a top university (local/foreign)
  • 6+ years in operations/project management working on operations optimization at successful companies/startups
  • 2+ years People Management experience
  • Have a proven track record of delivering high levels of performance, sustained customer satisfaction, and consistent achievement of business goals
  • Excellent communication and interpersonal skills
  • Preferably have prior experience working in startup/digital marketing companies

Mindset and Attitude:

  • Clear entrepreneurial and hustle mindset with the drive to constantly create innovative solutions
  • Proactive and flexible to the fast-paced culture of startups, with a hands-on approach
  • Hungry for a big challenge and want to have an impact on a global scale
  • Autonomous and can thrive under minimal supervision
  • Street and book smart

Why join our team:

  • Contribute to the technological revolution of the Southeast Asian hospitality sector
  • A startup backed by leading, established groups
  • A fast-moving environment in which you can hone your skills, learn along with your colleagues, and grow professionally. We give challenging responsibilities earlier, resulting in a faster career progression
  • A creative, dynamic, exciting, collaborative, and multicultural team from 15+ countries

Perks and Benefits

  • Work from HomeWork from Home
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Employee DiscountsEmployee Discounts
  • Performance BonusPerformance Bonus
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Jobs Summary

Job Level
Director / Executive
Job Category
Management and Consultancy
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Paseo de Roxas, San Lorenzo
Industry
Information Technology / IT
Vacancy
1 opening
Website
https://zen-hs.com

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About ZEN Rooms

Join us to build the tech future of travel! ZEN is a travel technology group for Southeast Asian hoteliers. We provide state-of-the-art technology solutions to help our clients grow revenue, automate operations and deliver excellent guest experience. Our portfolio consists of top SaaS products and services: AI-driven Revenue Management system, Asia’s #1 property management systems, local B2B and B2C distribution platform, and growth-driven marketing solutions. The pandemic has accelerated the growth of internet economy, however innovation in hospitality tech has been lagging behind for years. We are on a mission to close that gap and revolutionize travel and hospitality in Asia. Currently, thousands of hoteliers and travelers trust us and our products. Together with over 200 colleagues from 10+ countries, we are on the path to be the #1 hospitality group in Southeast Asia by the end of the year! We are proudly backed by leading investors, including the #1 Korean travel group Yanolja (itself backed by Booking Holdings) as well as Rocket Internet (behind multi-billion dollar startups such as Lazada, FoodPanda). Are you ready to build the future of hospitality in Asia?

People also applied to

  1. Home

Recommended Jobs

Apply jobs in

  • Job Categories:

    Related to your search: