Job closed.
Job Description
Join the fastest growing venture of Rocket Internet (Lazada, FoodPanda, Zalora…) and Yanolja!
Founded in Mid-2015, established in 6 markets & 50+ cities, ZEN Rooms offers the best value for money hotels in Southeast Asia. In the last 2 years, ZEN Rooms has been deeply disrupting the hotel industry becoming the leading budget hotel chain in the region.
To accompany its growth, ZEN Rooms is looking for an exceptional Quality Management Associate. Join us to be part of the most exciting brand-building projects!
As a Quality Management Associate; you will be responsible for the following:
- Assessing customer requirements and ensuring that these are me
- To determine partners quality procedures, standards, and specifications
- Managing hotel's reviews in OTA's websites
- Maintain hotel's performance and customer satisfaction
Minimum Qualifications
- Bachelor's degree in any field
- Good command of both written and spoken English
- Can work under pressure with minimum supervision
- Able to work in fast-paced environment
- Strive to help the company move forward and love jumping in where needed
- Fresh graduates are welcome
Perks and Benefits
- Paid Vacation Leave
- Paid Sick Leave
- Medical / Health Insurance
- Free Lunch or Snacks
- Employee Discounts
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Makati, Metro Manila, Philippines
About ZEN Rooms
Join us to build the tech future of travel!
ZEN is a travel technology group for Southeast Asian hoteliers. We provide state-of-the-art technology solutions to help our clients grow revenue, automate operations and deliver excellent guest experience. Our portfolio consists of top SaaS products and services: AI-driven Revenue Management system, Asia’s #1 property management systems, local B2B and B2C distribution platform, and growth-driven marketing solutions.
The pandemic has accelerated the growth of internet economy, however innovation in hospitality tech has been lagging behind for years. We are on a mission to close that gap and revolutionize travel and hospitality in Asia. Currently, thousands of hoteliers and travelers trust us and our products. Together with over 200 colleagues from 10+ countries, we are on the path to be the #1 hospitality group in Southeast Asia by the end of the year!
We are proudly backed by leading investors, including the #1 Korean travel group Yanolja (itself backed by Booking Holdings) as well as Rocket Internet (behind multi-billion dollar startups such as Lazada, FoodPanda).
Are you ready to build the future of hospitality in Asia?