Customer Success Manager | Remote | Hybrid
Wide-out Workforces Inc.
- Makati, PhilippinesUnit 2802 28th Floor Pacific Star Building, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Full timeFULL_TIME
Job closed.
Job Description
The Media Manager is the nerve center of the client's campaign operations. They directly impact customer happiness by delivering what the client wants and advising them on what they need. The Media Manager needs to be an expert on the client's products, a whiz at project management, and a human being that understands the value of excellent customer service.
Duties and Responsibilities:
- Ensure the on-time and on-spec delivery of ad campaigns
- Consult with clients on which Aderize products best fit their needs
- Collaborate with other Media Managers to support high-value campaigns and balance the project workload across all teams and regions
- Work with the Art Directors / SMEs to ensure the quality of work meets client needs and stays at a high level
- Collaborate with the Product and Operations teams to craft or prototype solutions to client business needs
- Promote personal and team growth by continuing to learn new technologies and platforms
- Foster a culture that encourages collaboration, experimentation, and innovation by mentoring junior
Minimum Qualifications
- Excellent written and verbal communication
- At least 2 years of experience in a customer-facing or customer service role
- At least 1 year of experience in campaign or project management
- Background or prior experience in design, marketing, or web development is a big plus
- Ability to stay organized under pressure and deliver at a rapid pace is a must
Perks and Benefits
- Work from Home
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Media and Creatives
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Unit 2802 28th Floor Pacific Star Building
About Wide-out Workforces Inc.
Since 2005, WIDEOUT AQA has been the human side of the technology powering MarTech.
We’ve designed bespoke programs for enterprise companies such as GOOGLE, VSP + ZETA Global; supercharging their marketing teams + partners by plugging into our existing infrastructure + leveraging our distributed teams.
Our core services include Creative Development, Ad Operations, Ad Production + Video Editing.
Schedule a call with one of our Solution Consultants to see how we can help you today