Liaison Officer | Quezon City
United Coconut Planter Life Assurance Corporation (COCOLIFE)
- Quezon City, Philippines, Cocolife Building, 6807 Ayala Avenue, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Tracks and monitors inpatient healthcare claimants by conducting regular hospital visitations and regular telephone monitoring.
- Coordinates with accredited physicians on the status of patients.
- Coordinates with hospital and clinic staff on the status of accounts.
- Explains clearly to patients, the benefits and limitations of the medical services and assists them during confinement ( including facilitation of Philhealth deductions.)
- Computes for expenses, chargeable to patients, and facilitates patient’s payment to the hospital before discharge.
- Establishes and maintains harmonious relationships with the coordinator, accredited physicians and significant departments of accredited hospitals/clinics.
- Participates in the accreditation of additional healthcare providers.
- Attends to all inquiries of members and accredited providers on medical service availments.
- Conducts daily search for confinement to all high volume hospitals.
- Completes documentation of all requests for claims payments from hospitals and doctors, and forwards to Claims.
- Distribution of checks to all providers within his/her area.
- Collection of consultation and referral form from plan coordinator.
- Attends to queries through the telephone hotline.
- Assists in conducting program orientations to a hospital, doctors, and clients.
- Trouble-shoots problems with accredited service providers and members.
- Performs other duties as may be assigned by the immediate superior.
Minimum Qualifications
- 4 year College Graduate
- Registered or non-registered Nurse
- With or without experience handling medical insurance claims
- Above average typing skills, knowledge in computer operations
- Willing to travel
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Life Insurance
- Retirement Benefit Plans
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
- Transportation Allowances
- Performance Bonus
Other
- 15th Month Pay Guaranteed
- Gadgets and Load Plans
- Annual Merit Increase
- Separation Benefit
- Wellness Activities (e.g. company outing, Basketball and Volleyball competitions, etc.)
- Social Responsibility Initiatives (e.g. Adopt a school, Gawad Kalinga events, etc. )
- Housing Loan
- Computer Loan
- Financial Assistance Loan
Required Skills
- Medical Industry Knowledge
- Customer Service
- Communication Skills
- Empathy
Preferred Courses
- Nursing
- Pharmacy
- Medical Technology
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Health and Medical
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- Cocolife Building, 6807 Ayala Avenue, Quezon City, Metro Manila, Philippines
About United Coconut Planter Life Assurance Corporation (COCOLIFE)
COCOLIFE, the biggest Filipino-owned stock life insurance company, and the first ISO-certified Filipino life insurance company, is a prominent market leader in the industry. COCOLIFE offers a complete array of life insurance, non-life insurance, healthcare, and mutual fund products through its various business units and subsidiaries in the non-life business (Cocogen), pre-need (Cocoplans) and mutual funds (Cocolife Asset Management Co., Inc.). Cocolife boasts of over four decades of experience and expertise with more than 1,500 highly-trained agents, account executives, and field managers and a steadily expanding network of fully-computerized area and branch offices nationwide.