Tier 2 Support Engineer
Transnational E-Business Solutions Inc.
- Taguig, Philippines3rd floor, 3rd floor, The inHub, HMRID Property, Km 12, East Service Road, Western Bicutan, Taguig City in front of AFP RSBS Industrial Park., Taguig, Metro Manila, Philippines, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- ₱40,000.00 - ₱55,000.00 / monthPHP400005500040000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
-
- Resolving technical problems of assigned cases
- Creation of and ability to troubleshoot PowerShell scripts
- Ability to write SQL queries and understand database structure
- Participate in group problem solving meetings to overcome challenging issues
- Researching and solving complex issues
- Working closely with Team Lead to meet SLA and customer requirements
- Test and verify product functionality to reproduce customer issues
- Document detailed failure and solution information within cases
Minimum Qualifications
-
- 2+ years in a Technical Support Engineer, Desktop Support Engineer, IT Help Desk or similar role
- 2-year degree required; 4-year degree preferred
- Experience with SQL 2008 R2 or higher
- Ability to write and demonstrate SQL queries SQL scripts and perform SQL table review
- Experience with PowerShell scripting preferred
- Knowledge of installing and maintaining webservers (IIS and Apache)
- Prior working experience with .NET applications is highly desired
- Any certifications such as CISSP, CISM, CompTIA Security+, SSCP are a benefit
- Strong written and verbal English skills required
- Ability to work with diverse worldwide team members and management
- Azure and/or AWS support experiences a plus
- One weekend rotation per quarter
Perks and Benefits
- Work from Home
- Retirement Benefit Plans
- Paid Holidays
- Medical / Health Insurance
- Paid Sick Leave
- Performance Bonus
- Paid Bereavement/Family Leave
- Life Insurance
- Paid Vacation Leave
- Transportation Allowances
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- TDG In.Hub, AFP-RSBS Industrial Park, Western Bicutan, Taguig City
- Vacancy
- 5 openings
- Website
- https://tesi.com.ph/TESI/
About Transnational E-Business Solutions Inc.
TESI is at the forefront of digital transformation. Equipped with the innovation vision, our goal is to help turn your vision into reality. With over 100 technology professionals and 20 years of experience specializing in building quality, customizable solutions using agile project management tools and leading technology platforms, TESI is your partner in digital innovation. Our team has vast experience in building web & mobile solutions across various business verticals three times faster than the competition. TESI also offers off-the-shelf solutions and is a fast-growing provider of HR & Payroll solutions. Not limiting itself to building tech solutions, TESI is also at the driver's seat in making the Philippines an offshore haven, servicing clients around the globe.