Students Only Philippines Inc. (SOPHI Inc.)
Students Only Philippines Inc. (SOPHI Inc.)

Customer Care Agent  

Students Only Philippines Inc. (SOPHI Inc.)

  • Cebu City, Philippines
    Units 1-4, 9th Floor, Cebu City, Central Visayas, Philippines
    Cebu City
    Central Visayas
    Philippines
    Philippines
  • ₱20,000.00 - ₱22,500.00 / month
    PHP
    20000
    22500
    20000
    MONTH
  • Full timeFULL_TIME

Expired 5 years ago

2019-08-29T16:00:00+00:00
Job closed.

Job Description

We are looking for confident and result-driven individuals who can provide support for an online staffing platform for health professionals. The Customer Care Agent is responsible for fulfilling attendance and scheduling functions, as well as answering questions and basic troubleshooting for a US-based online staffing platform for health professionals.

Minimum Qualifications

  • Excellent English communication skills (both oral and written
  • Confident and results-driven
  • Outbound support experience is a plus

Perks and Benefits

  • Retirement Benefit PlansRetirement Benefit Plans
  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Single Parent LeaveSingle Parent Leave
  • Employee DiscountsEmployee Discounts
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Stock OptionsStock Options
  • Performance BonusPerformance Bonus
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Free Lunch or SnacksFree Lunch or Snacks
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Recruitment / Signing BonusRecruitment / Signing Bonus

Other

Free coffee

Massage Mondays

Gym sudsidy

30% Night Differential Pay upon regularization

Travel rewards

Required Skills

  • Problem Sensitivity
  • Email Support
  • Customer Service
  • Time Management
  • Communication Skills

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Graduated from high school
Recruiter response to application
Sometimes
Office Address
Mabuhay Tower, Corner Jose Maria Del Mar St & Jose Abad Santos, Lahug (Pob.)
Industry
Business Process Outsourcing
Vacancy
5 openings
Website
https://www.sophi-inc.com/

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About Students Only Philippines Inc. (SOPHI Inc.)

Founded in 2008, SOPHI, Inc. is a boutique outsourcing center based in Dumaguete City, Philippines. As the main contact center for Boston-based start-up, StudentsOnly.com, we initially provided enrollment verification services to StudentUniverse.com, the largest online student travel agency in the US. In 2009, we've expanded our line of business and ventured into working with startups in the food, travel, and education space. We help startups grow their business with affordable outsourcing solutions and awesome staff who fit their vision and culture.

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