Customer Care Agent
Students Only Philippines Inc. (SOPHI Inc.)
- Cebu City, PhilippinesUnits 1-4, 9th Floor, Cebu City, Central Visayas, PhilippinesCebu CityCentral VisayasPhilippinesPhilippines
- ₱20,000.00 - ₱22,500.00 / monthPHP200002250020000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
We are looking for confident and result-driven individuals who can provide support for an online staffing platform for health professionals. The Customer Care Agent is responsible for fulfilling attendance and scheduling functions, as well as answering questions and basic troubleshooting for a US-based online staffing platform for health professionals.
Minimum Qualifications
- Excellent English communication skills (both oral and written
- Confident and results-driven
- Outbound support experience is a plus
Perks and Benefits
- Retirement Benefit Plans
- Special Leave Benefits for Women
- Single Parent Leave
- Employee Discounts
- Medical / Health Insurance
- Paid Sick Leave
- Stock Options
- Performance Bonus
- Paid Bereavement/Family Leave
- Free Lunch or Snacks
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
- Recruitment / Signing Bonus
Other
Free coffee
Massage Mondays
Gym sudsidy
30% Night Differential Pay upon regularization
Travel rewards
Required Skills
- Problem Sensitivity
- Email Support
- Customer Service
- Time Management
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Sometimes
- Office Address
- Mabuhay Tower, Corner Jose Maria Del Mar St & Jose Abad Santos, Lahug (Pob.)
About Students Only Philippines Inc. (SOPHI Inc.)
Founded in 2008, SOPHI, Inc. is a boutique outsourcing center based in Dumaguete City, Philippines. As the main contact center for Boston-based start-up, StudentsOnly.com, we initially provided enrollment verification services to StudentUniverse.com, the largest online student travel agency in the US. In 2009, we've expanded our line of business and ventured into working with startups in the food, travel, and education space.
We help startups grow their business with affordable outsourcing solutions and awesome staff who fit their vision and culture.