SPi Global
SPi Global

Editorial Support Agent  

SPi Global

  • Parañaque, Philippines
    Pascor Drive, Parañaque, Metro Manila, Philippines
    Parañaque
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 5 years ago

2019-01-22T16:15:44.473210+00:00
Job closed.

Job Description

  • Responsible for providing customer service to authors, editors, reviewers and publisher contacts.
  • Resolution of queries that may arise from the activities of the journal peer-review system (EES) and from the submission of an article until the publication of an article in an issue.
  • Makes (minimal) modifications on manuscript submissions to comply with a journal’s or a publication’s requirements

Minimum Qualifications

  • Graduate of any 4 year course, preferably Information Technology.
  • Above average English communication skills, both written and spoken
  • Strong reading comprehension skills
  • With good organizational and analytical skills
  • Confident and comfortable in email or phone correspondence

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
Pascor Drive, Parañaque, Metro Manila, Philippines
Industry
KPO
Vacancy
3 openings
Website
http://www.spi-global.com

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About SPi Global

SPi Global is a market leader in technology-driven solutions for the extraction, enrichment and transformation of content assets. Our suite of proprietary technology platforms combined with our deep understanding of content workflows and data structures is the reason we are the partner of choice of leading information companies. While content is the key product of information companies, it is fast becoming a key differentiator across each industry. Our vision is to deploy technology solutions that will make content accessible, adaptable and actionable. This means enabling content to be found easily when you need it, adapted to the device that you are currently using and delivering the insight that you need to make a decision. For more information, visit www.spi-global.com.

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