Checking Manager | Valenzuela
SM Mart Inc.
- Valenzuela, PhilippinesSM Center Valenzuela, Manila N Rd, Valenzuela, Metro Manila, PhilippinesValenzuelaMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
CUSTOMER INTERACTIONS: Cultivate customer satisfaction by directing all front-end activities
- MONITOR QUEUE STANDS SET-UP ACTIVELY
Check that queue stands & other guides are properly installed/set-up at predetermined counters to manage queuing during peak hours/days
- MONITOR CONDITION OF CASHIER COUNTERS
Make daily check on the cleanliness & organization, set up of cashier counters, display of marketing collaterals, if any
- AUDIT CHECKERS
Make constant rounds in the selling area to check if Checkers comply with the set standards in packaging/bagging of purchased items
- PROVIDE INTERBRANCH SUPPORT
Coordinate with other branches to fulfill specific logistical requirements (counter equipment & on-loan staff)
- TRAIN CHECKING SUPERVISORS
Coach & evaluate Checking Supervisors based on given set of business standards & goals (also perform yearly individual training needs analysis)
Minimum Qualifications
- Candidate must possess at least a Bachelor's/College Degree in any business-related course
- Preferably supervisor/5 years & up experienced employee specialized in Customer Service or equivalent.
- With at least 3 years of related experience
- Flexible to be assigned to work schedules supporting the retail operational hours
- Willing to be assigned in The SM Store Valenzuela
- Full-time positions available
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- McArthur hi-way Brgy Karuhatan Valenzuela City, Valenzuela, Metro Manila, Philippines