Associate, Market Intelligence
S&P Global Philippines, Inc.
- Makati, Philippines6750 Office Drive , Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
The Role: Associate, Market Intelligence
The Location: Makati
Internal Grade Level: 7A
Work Shift: This role will start out as a local night shift position during the training period (6-12 months). Once training is completed, the shift will predominantly be a local day shift. On a rotational basis, each associate will be required to work a local Wednesday-Sunday night shift for three months out of the year.
The Team: As a member of the Client Services team, you will serve as an expert for the Market Intelligence Platform. You will be responsible for providing client support on our business intelligence tool by holding diagnostic conversations & driving product usage and revenue. Working on a team is essential in this role. Additionally, Client Services interacts with many internal teams, including Sales, Content, Product, News, and Technical Support. Members of the team get to learn in-depth industry knowledge and develop technical skills.
What’s in it for you:
- Build a career with a global company
- Assist market leaders and decision-makers across the Financial Services industry
- Grow and improve your skills by supporting enterprise level products and new technologies
- Expand your knowledge base by developing expertise on multiple industries
- Develop your training skills by teaching our clients the Market Intelligence platform.
- Leverage your gained product and industry knowledge to become a Senior Associate.
Your Skills: Good verbal and written communication skills are a must. We’re looking for someone with the work ethic to overcome steep learning curves and is capable of working under pressure. It's advantageous to be knowledgeable in Finance, but more importantly we are looking for fast learners who enjoy employing their problem solving skills.
Responsibilities:As a member of our team, you are expected to make an impact right from the beginning:
- Provide exceptional customer service to clients, distributors and internal SPGMI staff via phone, email, and web chats in the areas of industry, content, and product consulting
- Support a client base of firms across the Investment Banking, Private Equity, Investment Management, Financial Corporate, and Non-Financial Corporate segments which account for over $1.3 billion in annual revenue for S&P Global
- Positively impact client perception of the Market Intelligence division while handling approximately 100 client interactions each month
- Conduct product demos and webcasts for clients
- Build out our Knowledge Base for internal stakeholders and clients.
Minimum Qualifications
What We’re Looking For:
Basic Qualifications:
A Bachelors degree in Finance, Accounting, Economics, and/or related field.
Preferred Qualifications:
- Overall successful candidates are bright, fast learners with a strong interest in learning about financial markets. We’re also looking for individuals with:
- Exceptional communication and interpersonal skills
- Fresh Graduates can be considered
- 1-2 years of client services experience, preferably in the financial industry
- Fiance knowledge would be an advantage
- Sound working knowledge of Microsoft Excel
- Desire and flexibility to learn and grow in an ever-changing environment
- Must have excellent oral and written English communication skills.
- Must be willing to work in Makati and on either a morning/mid schedule/night shift.
- Must be amenable to work on holidays and weekends
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Accounting and Finance
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- 6750 Office Drive