Penbrothers International Inc.
Penbrothers International Inc.

Customer Service Representative (Australian Account)  

Penbrothers International Inc.

  • Makati, Philippines
    6th Floor, OPL Building, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2019-10-08T16:00:00+00:00
Job closed.

Job Description

We are looking for a Customer Service Representative/Switchboard Operator. You will be the person to answer the phone and transfer to whoever the call is for and generate leads for our consultants. This person needs to have excellent customer service and communication skills.

  • Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
  • Answer all incoming calls, provide pertinent information to the caller and transfer the call to the appropriate source if requested
  • Manage incoming calls and customer service inquiries
  • Generate sales leads that develop into new customers
  • Conduct other administrative tasks, including sending faxes, scheduling appointments and making orders for more supplies
  • Relay voicemails and other messages to the proper location within the organization, which may entail writing down the number of the person who called and providing it to the individual

Minimum Qualifications

  • Preferably at least 1-2 years of relevant work experience in call center environment
  • Excellent Communication skills in English.
  • Excellent customer service
  • Interpersonal skills
  • Able to build rapport with customers.
  • Responsible and highly dedicated.
  • Highly organized
  • Able to work under pressure.

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
0
Office Address
6th Floor, OPL Building, Makati, Metro Manila, Philippines
Industry
Consulting/Business Services
Vacancy
1 opening
Website
http://www.penbrothers.com

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About Penbrothers International Inc.

Penbrothers works with startups and SMEs from all over the world, helping them build and scale their teams with talent in the Philippines at a fraction of the cost. With several offices in various locations, Penbrothers makes it easier for companies to focus on their core business by taking care of the talent sourcing, hiring, payroll and office space.

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