Operations Quality Assurance Staff
OVO (PT Visionet Internasional)
- South Jakarta, IndonesiaLippo Kuningan 20th floor, Jl. HR. Rasuna Said Kav. B-12 Setiabudi, Jakarta 12940, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
- Coordinate and work together with CE Team for constructiong process flow and SOP and ensure the BAU is aligned
- Update SOP for the new/changes in CE Operations business process
- Create QA checklist and testing guidelines
- Perform testing for CE OPS related team spesifications and quality of deliverables based on the QA checklist and ensure timely and valid checking result
- Follow up to respective teams for WA result for any findings or improvement required
- Perform risk assesment to avoid any Opreational Loss
- Create and propose recommention for process improvement for any QA findings
- Liase with Business Process & Trainer Staff for any update related to SOP and business process and prepare socialization materials
- Communicate the recommendation to CE respective team for new business process and improvement
- Perform tracking, documentation and reporting of the QA result and process improvement
Minimum Qualifications
- S1 or Bachelor's Degree
- 1-3 years experience in Quality Assurance. Have knowledge of quality assurance terminology, methods, and tools
- Fast learner, can work under pressure and successfully meet deadlines
- Good interpersonal skills and soft skills
- Competence in Excel, Ms. Word and database management
- Attention to details, analytical problem-solving, and decision-making skills
- Demonstrated knowledge of testing best practices
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Lippo Kuningan 20th floor, Jl. HR. Rasuna Said Kav. B-12 Setiabudi, Jakarta 12940, South Jakarta, DKI Jakarta, Indonesia
About OVO (PT Visionet Internasional)
OVO (PT Visionet Internasional), a fintech startup that builds a digital platform aiming to simplify your life by providing amazing rewards & deals through our merchant partners, simple payment and smart financial services.
With thousands of affiliated merchants and business partners and multi million members in the ecosystem, we will be the largest Indonesian digital financial service platform.
Currently we have hundreds team members and over half of them are in Technology putting us as one of the best Tech Startup company that provides you with exciting career journey!
We are constantly looking for enthusiastic and passionate people to join our OVO family!
Do send your inquiry or drop your CV to ta@ovo.id