MedGrocer
MedGrocer

Customer Service Supervisor | Makati  

MedGrocer

 
  • Makati, Philippines
    24, 408A, Sen. Gil Puyat Ave., Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • PHP 27,000.00 - PHP 35,000.00 / month
    PHP
    27000
    35000
    27000
    MONTH
  • Full timeFULL_TIME
2023-02-24T16:00:00+00:00
Job closed.

Job Description

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups. It employs 300+ professionals, generates $12M+ annual revenue, is profitable, and is 100% owned by the founding team.

The Customer Service Supervisor oversees teleconsult operations and ensures that our patients are effectively served. They will be leading a team of doctors and will be collaborating with different teams of innovators and problem solvers.

Key Responsibilities

  • Monitor and manage day-to-day teleconsult activities and performance
  • Learn and cascade new systems and processes to doctors
  • Assist in training and onboarding new doctors on deployed systems and processes
  • Provide guidance and recommendations for performance improvement of medical staff
  • Prepare reports on systems development and medical staff performance

Why MedGrocer?

  • Progress: To work on projects that involve coordinating with internal and external stakeholders, which would allow you to exercise your communication and organization abilities. You will be able to have ownership over your work and have a chance to be exposed to various tools and skills that could enhance your capabilities in operations management.
  • Purpose: To design and implement an impact in the digitally enabled platform to provide end to end care in the form of integrating onsite medical services and 24/7 teleconsultations in order to enhance the lives of millions of Filipinos.
  • People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will create bonds with and have the chance to learn from.

Minimum Qualifications

  • 3-7 years of experience as a customer service supervisor
  • Preferably has a bachelor’s degree in Business Administration, Management, or any related field
  • Experience in managing healthcare programs
  • Experience in leading a team

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
Centuria Medical Makati, Kalayaan cor. Salamanca St
Industry
Hospital / Health Care
Vacancy
1 opening
Website
http://www.medgrocer.com

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About MedGrocer

MedGrocer's digitally-enabled online pharmacy, corporate clinics, and patient programs empower our customers to get their medicines conveniently, cost-effectively, and intelligently. We serve over 500,000 patients either directly or through partnerships with employers and pharmaceutical companies.

People also applied to

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: