Storage Specialist
Loc&Stor 24/7 Secure Self-storage
- Makati, PhilippinesUrban Ave, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ₱19,000.00 - ₱25,000.00 / monthPHP190002500019000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Provides world-class customer service by building stronger customer relationships with our current clients and identifies and nurtures potential new clients.
- Enters customer and potential customer details accurately into the management system
- Ensures accurate reporting (using management software) and explains discrepancies, exceptions, and abnormalities daily and monthly.
- Supports the development and documentation of company operational procedures.
- Promotes Loc&Stor 24/7, Inc. product at the business site, via email, over the phone, and occasionally through customer visits.
- Resolves customer problems and professionally handling telephone and walk-in inquiries
- Sells and Rents in-store merchandise and maintains supplies of moving and packing materials
- Maintains all required tenant documentation in a neat and orderly manner as directed by the management.
- Assists in following up overdue tenants and sending out invoices when needed.
- Conducts physical Site Inspection of the self-storage facility and supports the auditing of the facility and operations.
- Assists in ensuring a neat, clean, safe, secure, and world-class facility by maintaining a world-class facility.
- Provides general administrative support and other related self-storage specialist tasks as required by the management.
Minimum Qualifications
- The candidate must possess at least a bachelor’s degree or equivalent.
- Proven experience handling customer service or equivalent.
- Knowledge in M365 (Excel, SharePoint, word).
- Excellent written and verbal communication skills.
- Customer focus & strong interpersonal skills.
- Pays attention to detail, and multi-tasker.
- A team player and can work with minimal supervision.
- Excellent negotiation and interpersonal skills.
- Willing to work in Makati.
Perks and Benefits
- Retirement Benefit Plans
- Special Leave Benefits for Women
- Life Insurance
- Medical / Health Insurance
- Performance Bonus
- Paid Bereavement/Family Leave
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
Required Skills
- Sales and Marketing Knowledge
- Customer Service
- Critical Thinking
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- Urban Ave, Makati, Philippines
About Loc&Stor 24/7 Secure Self-storage
Loc&Stor 24/7 is the pioneer in world-class self-storage in the Philippines. It opened its first facility in 2014, introducing global storage standards. It is currently the largest self-storage provider in the country, managed by self-storage experts with international experience and knowledge.
Open all day, every day, so storers always have access to their stored items, the brand is known for cutting-edge security, an easy and convenient self-storage experience, and its professionally-run facility with friendly customer-oriented staff.
To date, Loc&Stor 24/7 has 4,300+ satisfied storers, 70 employees, and has 6 facilities in convenient locations: Pasig, Urban Ave. Makati, JP Rizal Makati, Taguig C5/SLEX, North EDSA, and Sucat.
As we continue to grow and expand the number of facilities, we are seeking energetic, motivated and customer-oriented individual. If you’re interested to be part of our world-class team, please contact us. We would love to talk to you!