Customer Service Representative (CSR)
London Outsourced
- Makati, PhilippinesLong Lane, London EC1A 9ET, UK, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Full timeFULL_TIME
Expired 4 years ago
2020-10-05T16:00:00+00:00Job Description
• Maintains customer relationships by responding to inquiries; documenting actions.
• Prepares for customer inquiries by studying products, services, and customer service processes.
• Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
• Records customer inquiries by documenting inquiry and response in customers’ accounts.
• Improves quality service by recommending improved processes; identifying new product and service applications.
• Updates job knowledge by participating in educational opportunities.
• Accomplishes customer service and organization mission by completing related results as needed.
Minimum Qualifications
• At least 6 months experience of customer service voice
• Excellent Grammar and English Communication
• Attentive to customer's needs
• Work from home (Full-time)
• Good internet connection
• Excellent WPM
- must have Californian accent
Perks and Benefits
Work from Home
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Long Lane, London EC1A 9ET, UK
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.