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Home Credit Indonesia (Recruitment Page for OPERATION team)
Home Credit Indonesia (Recruitment Page for OPERATION team)

Quality Assurance Jr.Analyst  

Home Credit Indonesia (Recruitment Page for OPERATION team)

 
  • South Jakarta, Indonesia
    8, Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia, South Jakarta, DKI Jakarta, Indonesia
    South Jakarta
    DKI Jakarta
    Indonesia
    Indonesia
  • Full timeFULL_TIME

Expired 5 years ago

2019-02-28T17:00:00+00:00
Job closed.

Job Description

  • Handle quality check in and process for operator in Operations Function, provide feedback and solution to help improve the process and performance of operator in Operations Function.
  • Become knowledge holder of selected end to end processes
  • Execute quality checks and process controls on regular basis and provide regular and ad-hoc reporting on Quality Assurance activities and audit results
  • Provide clear and timely feedback to the officers and address all identified issues with relevant supervisor by Quality Report
  • Inform and proactive follow up high risk mistake to team leader
  • Proactive raise up trend issue in operational, inform to floor and implement the solution
  • Make a list of their mistake report, improvement plan, recommendation for the mistakes.

Minimum Qualifications

  • University degree, preferred in Business, Communication or Engineering
  • Minimum one year working in Quality Assurance / Call Center Operation / Internal audit or similar function.
  • Previous experience working for retail banking, consumer finance, insurance company, call center provider or shared service
  • Minimum 6 months required departments needed by QA
  • Having a good Quality assurance informations or audit knowledge
  • Excellent Communication Skill.
  • Excellent Microsoft Office (Word, Excel, PowerPoint)

Perks and Benefits

  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Life InsuranceLife Insurance
  • Medical / Health InsuranceMedical / Health Insurance
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans
  • Gym MembershipGym Membership
  • Performance BonusPerformance Bonus

Required Skills

  • Analyzing Data
  • Quality Assurance

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
General Services
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
Vacancy
1 opening
Website
http://career.homecredit.co.id

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About Home Credit Indonesia (Recruitment Page for OPERATION team)

Home Credit Indonesia is a multi finance company which provides financing through the stores of our retail partners to consumers who want to purchase consumer durables products. Home Credit financing solutions are Easy, Simple and Fast. Home Credit Indonesia was established in 2013. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have more than 11,600 employees and its keep growing. We are always on the look-out for talented, enthusiastic people who are driven by results and success and if you are one of these people we would love to hear from you. In return we can offer you a career with one of the largest global financing players and an active role in helping to shape the future of our business.

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