Business Process Analyst  

Job Summary and Key Job Results
The Business Process Analyst is primarily tasked to review business processes and workflows of the organization to continuously improve and drive efficiency, and remain competitive in the industry. The position is responsible for updating the documented process flow and all policies governing those processes, ensuring that possible risks are addressed while meeting the business requirements. The position calls for strong communication and collaborative skills to be able to work with the stakeholders and process owners of the Company. Good writing and documentation skills are also e required to be able to carry out the responsibilities.

Key job result areas include regular review and update of process maps, workflows, and policies and procedure, and the maintenance of the related documentation. It is expected that this Business Process Analyst will highlight opportunities for improvements while reviewing business processes and will recommend improvements in line with business goals and objectives.

I. Planning

1.1 Recommends plans and programs of the department as to the following areas:

1.1.1 Reviewing of current workflows and process of the business
1.1.2 Updating of all related policies and procedures
1.1.3 A realistic timeline and goals as reviewed periodically

II. Doing/Execution:

2.1 Meet with all stakeholders/process owners to understand the business
2.2 Regular review of workflows and process of the Company
2.3 Assess and evaluate process activities to highlight areas of improvement or concerns and improve efficiency
2.4 Identify issues and risks, address risk tolerance and ensure that they are mitigated without compromising business needs
2.5 Update and maintain documented process flows
2.6 Update and maintain policies and procedures and ensure that they are aligned with Company’s Chart of Authorities (COA)

III. Checking/Monitoring:
3.1 Ensures that all documented workflows are reflective of current business practices
3.2 Maintains policies and procedure and ensure applicability to the organization

IV. Others
Performs related functions as may be required.

Competency Requirements:

I. Knowledge:

1.1.1 Business Processes
1.1.2 Risk Management
1.1.3 Internal Controls

II. Skills:

2.1. Analytical and problem solving skills
2.2 Outstanding inter-personal skills – ability to harmoniously work with all levels within the organization
2.3 Excellent verbal and communication skills
2.4 Organizational and time management skills

2.5. Understands technology and can analyze automated processes

III. Educational Attainment:

BS Accountancy or its equivalent

Qualification: Certified Public Accountant

IV. Experience:

With 4 years solid experience in business process review, analyses and improvement from an FMCG or trading industry.