- Taguig, Philippines15th Floor, Fort Legend Tower, 3rd Avenue corner 31st Street, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippines
- Full time
- Work with Customers to understand their processes and support their optimized use of NetSuite
- Direct post go-live optimizations and follow-on development efforts
- Primary point of contact for application support managing any escalations to NetSuite support
- Manage user access and maintain proper system access/roles/rights
- Support user requests for new searches, reports, KPI’s and dashboards
- Plan, review, and manage change configurations, customization, and 3rd party integration requests
- Fully document existing and new customizations and workflows
- Develop, test, and deploy application extensions using system API and 3rd party tools
- Manage NetSuite integration with internal and external systems
- Ability to create scripts and workflows to meet business requirements
- Develop, test and deploy NetSuite customizations and new functionality based on changing business needs
- Manage business process testing for ongoing NetSuite upgrades
- User Training (Process/Systems)
- Monitoring the health of NetSuite processes
- All other duties as assigned
- Experience supporting financial functions within NetSuite.
- Experience integrating multiple software platforms (Celigo, Concur, Avalara, Salesforce, Payroll, etc) with NetSuite.
- Strong working knowledge of NetSuite CRM, ERP, records updating, dashboard management, saved searches, reporting and workflows.
- A self-starter with demonstrated ability to troubleshoot issues and identify and implement resolutions.
- A strategic thinker who can drive change within the team using KPI’s and metrics oriented methods.
- History in supporting internal bespoke or purchased application software.
- Strong communication skills.
- Detailed and focused, whilst remaining calm under pressure
- Ability to understand the user’s journey and provide solutions and recommendations to build on continuous improvement.
- NetSuite SuiteFoundation Certification
- Netsuite Administrator Certification
- Job level
- Mid-Senior Level / Manager
- Job category
- IT and Software
- Educational requirement
- Bachelor's degree graduate
- Recruiter response to application
- Office Address
- 15th Floor Fort Legend Tower, 3rd Avenue cor. 31st Street, Bonifacio Global, City, Taguig, 1634 Metro Manila
- Business Process Outsourcing
- 1 opening
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