Technical Support Representatives for Consumer Elctronics Account
Concentrix
- Quezon City, PhilippinesG/F, Eulogio Rodriguez Jr. Ave, Ugong Norte, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- ₱22,000.00 - ₱26,000.00 / monthPHP220002600022000MONTH
- Full timeFULL_TIME
Expired 3 years ago
2020-12-24T07:16:11.624988+00:00Job closed.
Job Description
- Answering incoming calls from customers
- Resolving customer inquiries/requests
- Developing and maintaining accurate files
- Ensuring customer requests are handled in an appropriate and timely manner
- Utilizing various Concentrix and client-based tools and applications for customer management and servicing
- Providing cutting-edge service in a friendly, confident and knowledgeable manner
Minimum Qualifications
- Are at least a high school graduate
- Have an experience of at least six (6) months in the BPO industry
- Have excellent English communication skills
- Have working knowledge on computers
- Have good customer service, multi-tasking and problem-solving skills
- Are willing to work in shifting schedule
Perks and Benefits
Paid Vacation Leave
Paid Sick Leave
Medical / Health Insurance
Paid Holidays
Required Skills
- Computer Hardware Troubleshooting
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Often
- Office Address
- Bridgetowne, Eulogio Rodriguez Jr. Ave, 1604 Quezon City, Philippines
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About Concentrix
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers.
We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.