Customer Support Specialist

Deployed Philippines, Inc.

  • Pasig, Philippines
    San Miguel Avenue, Pasig, Metro Manila, Philippines
    Metro Manila
  • 23,000.00 - 25,000.00 PHP / monthPHP23,000.0025,000.0023,000.00MONTH
  • Full time
Posted 2 months ago and deadline of application is on 5 Jul
Recruiter was hiring 2 days ago

Customer Support Specialist

Deployed Philippines, Inc.

Job Description

  • Responsibilities will include, but not be limited to, providing email-based support to the client and answering any social media-based enquiries from Instagram, Facebook, and Twitter.
  • Assists and respond to customers with inquiries, answers basic questions, and suggests various options that are available.
  • Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution.
  • Documents customer problems and inputs in the system.

Minimum Qualifications

  • A passion for fitness, health, and helping people.
  • A good command of the English language written and verbal with excellent communication skills.
  • Excellent keyboard skills.
  • A basic understanding of social media platforms.
  • Prior experience in a customer service-based role and/or have a personal training background.
  • A tertiary level qualification is recommended, but not mandatory.
  • The ability to demonstrate professionalism, friendliness and show initiative as part of an already established team.
  • A good sense of humour

Perks and Benefits

  • Flexitime Flexitime
  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Single Parent Leave Single Parent Leave
  • Life Insurance Life Insurance
  • Medical / Health Insurance Medical / Health Insurance

Jobs Summary

Job level
Entry Level / Junior, Apprentice
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
San Miguel Avenue
1 opening

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About Deployed Philippines, Inc.

Deployed Philippines Inc is a non traditional BPO company servicing New Zealand and Australian clients. We provide remote staffing services for Banking and Insurance, IT and communication, HR and payroll. Our clients are small and medium sized businesses with specific needs. The company provide high quality solutions in diverse business areas. We focuses on integrated end-to-end outsourcing and delivery of result-oriented benefits to our clients through cost effective support, productivity and process reengineering. We value all our employees and treat each role as important to the company. This type of relationship helps us achieve our goals and move to the next level. If you are striving to reach your full potential and have good strong work ethics we are the company you are looking for.