Customer Relations Officer

Careers at Ayala Group

Posted 6 days ago and deadline of application is on 6 Jan
Recruiter was hiring 4 minutes ago

Customer Relations Officer

Careers at Ayala Group

Job Description

Effectively coordinate, set schedules, arrange, prepares and facilitates the conduct of all meetings:

  • Maintains systematic filing system.
  • Maintains complete, accurate telephone directory and addresses.
  • Preparations and coordination for all company activities, seminars, programs and events.
  • Provides assistance to all Departments, Security and Maintenance.
  • Seek and applies Continuous improvement in all area of responsibility.
  • Ensures the orderliness and cleanliness of the office.
  • Ensures proper implementation of estate rules and guidelines;
  • Attends to customer complaints;
  • Give timely feedback on customer concerns;
  • Follows up pending items, and ensures that solution be given at a soonest possible time;
  • Prepares circular for information of Homeowners/Lot owners, other departments and employees;
  • Maintain regular calendar for schedules and target dates and completion of various items - SEC Requirements, various meetings, vehicle renewal of registration etc.
  • Responsible for coordinating, routing documents to the Board of Directors and other proponents.
  • Assigned Purchaser of materials, supplies and equipment.
  • Ensures proper purchasing procedures (valid, complete, authorized and approved)
  • Established good credit standing with various suppliers and contractors.
  • Timely delivery
  • Timely processing of payments to all suppliers and contractors.
  • Ensures cost are proper and reasonable
  • Performs other related duties that maybe assigned from time to time.

Minimum Qualifications

  • Candidate must possess at least a Bachelor's/College Degree, Hospitality/Tourism/Hotel Management, Business Administration or equivalent
  • At least 3 years related work experience
  • Has good written and oral communication
  • Has good leadership skills
  • Willing to be assigned in Makati area.

Jobs Summary

Job level
Associate / Supervisor
Job category
Administration and Coordination
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Ayala Avenue, Makati, Metro Manila, Philippines
2 openings

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About Careers at Ayala Group

Careers at Ayala Group provides you invaluable opportunities to build a career with us. Ayala is one of the oldest and most respected business groups in the Philippines with a diversified business portfolio that includes real estate development, banking and financial services, telecommunications, water distribution infrastructure, electronics manufacturing services, automotive dealership, overseas real estate investments, business process outsourcing (BPO), infrastructure, renewable energy, and power.
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