Business Development Administrator | E-Commerce  

Job Summary

The Business Development Administrator will handle all Auro Chocolate E-Commerce platforms. This entails coordinating sales generated on online sales with Sales and Logistics Teams, managing webstore inquiries, maintaining online sales reports, tracking product shipment, and customer care.

Duties, Responsibilities, and Authorities

• Planning publicity strategies and campaigns
• Writing and producing presentations and press releases
• Monitor daily orders on eCommerce platforms (Klook, Lazada)
• Coordinate with Business Development team on inquiries and orders to ensure each one is fulfilled
• Manage each eCommerce platform of the company via their respective portals (from the comprehensiveness of shop page and accuracy of information sent to customers)
• Expand the company's digital reach by establishing new partners (coordinating new agreements with partner food delivery brands)
• Dealing with inquiries from the public, the press, and related organizations
• Organizing and attending promotional events such as press conferences, open days, exhibitions, tours, and visits
• Speaking publicly at interviews, press conferences, and presentations
• Providing clients with information about new promotional opportunities and current PR campaigns progress
• Analyzing media coverage
• Commissioning or undertaking relevant market research
• Liaising with clients, managerial and journalistic staff about budgets, timescales, and objectives
• Carry out more general marketing responsibilities
• May work on internal and external projects relating to digital platforms like social media, websites and/ or producing presentations, reports, articles, etc.
• May be assigned other duties as required

Basic Relationship

• Reports directly to the Marketing Communications Supervisor
• Coordinates sales generating campaigns with the BD team
• Coordinates collateral needs with Design Team and 3rd party agencies

• A degree in any subject is acceptable, although English, management, business or media studies, marketing is preferred
• Strong organizational and collaborative skills
• Ability to juggle multiple projects while meeting demanding deadlines, producing high-quality work and projecting a positive attitude
• Creative and resourceful
• Strong organization skills and attention to detail
• Excellent interpersonal skills - effective verbal and written communication skills.
• Knowledge of Adobe Creative Suite and copywriting experience is a plus