Account Officer | Cebu

Amicassa Process Solutions, Inc.

Posted 5 days ago and deadline of application is on 30 Dec
Recruiter was hiring 13 minutes ago

Account Officer | Cebu

Amicassa Process Solutions, Inc.

Job Description

Duties and Responsibilities:

  • Oversees the end-to-end sales administration process of all assigned projects/functions such as but not limited to the following:
  • Billing and Collection and Fully Paid accounts
  • Sales Contract and Taxes
  • Titles and Tax Declaration
  • Project updates and initiatives
  • Manages project/operating deliverables in line with the standard processes and policies.
  • Tracks, maintains and analyzes reports submitted by the team members. Provide regular reports/updates (including escalated project/operating issues) to Project Manager and Mancom.
  • Tracks, maintains and analyzes client’s data and requirements e.g. Remedy, SAP, MyCustomer, Service Menu, etc.
  • Responsible in ensuring Projects'/Operations' KRA are met, if not exceeded.
  • Ensures that work loads are distributed evenly and that motivation and performance levels are maintained.
  • Supports team members in providing training and ensures that they have the necessary knowledge and skills to effectively do the assigned tasks or job.
  • Has detailed knowledge of the company’s services, processes and policies.
  • Maintains open communication with the internal and external clients e.g. Brand, Sellers, Buyers, Brand Executives, Project Managers, Internal Support Groups.
  • Responsible for ensuring that team members compliance to the Company Code of Conduct and all Company Policies

Minimum Qualifications

  • Candidate must possess at least a Bachelor's/College Degree, any field.
  • At least 4 year(s) of working experience in the related field is required for this position.
  • Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Property/Real Estate or equivalent.
  • Has relevant experience in handling people and has intensive background in real estate after sales processes
  • Has good communication skills; can deal with different levels of people
  • Goal driven and has the capability to lead a team towards a common objective
  • Full-Time position(s) available

The considered candidate will undergo a program designed to train newly hired employees on the business operations of the organization for two to three (2-3) months before deployment in the operation. This will cover the end to end after sales administrative processes for the Residential Business Group of Ayala Land, Inc.

Perks and Benefits


    Will be discussed upon job offer

    Required Skills

    • Relationship Management
    • Project Management
    • Problem Solving
    • Critical Thinking
    • Leadership skills
    • Performance Management
    • Decision-Making

    Jobs Summary

    Job level
    Associate / Supervisor
    Job category
    Customer Service
    Educational requirement
    Bachelor's degree graduate
    Recruiter response to application
    Office Address
    Cardinal Rosales Avenue, Cebu City, Central Visayas, Philippines
    Business Process Outsourcing
    1 opening

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    About Amicassa Process Solutions, Inc.

    Amicassa Process Solutions, Inc. (AMICASSA) is a business process outsourcing company that provides sales administration support to the Residential Business Groups of Ayala Land Inc. The name is derived from the Spanish phrase "€a mi casa"€ which means "to my house". It was registered as a corporation in the Securities and Exchange Commission on June 2, 2008 and started commercial operations on July 1, 2008. The services include but are not limited to the following sales administrative support functions -€ reservations and bookings, customer services, monitoring of billing and collection, buyer'€s financing assistance, credit investigation, documentation, transfer, and release of titles.
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