Customer Service Representative (CSR) | Accenture Taguig
Accenture Philippines
- Taguig, PhilippinesBarangka Ilaya, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired a year ago
2022-12-06T16:00:00+00:00Job closed.
Job Description
Are you ready to accent on the future? Apply now and be part of Accenture’s growing organization of empowered people!
Accenture in the Philippines is currently looking for Customer Service Representatives who will be responsible in performing the following day-to-day tasks:
- You will be responsible for managing various customer issues depending on account assignment (transactions can be related to billing and collections support, client inquiries, product support or inbound sales).
- You will document troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution.
- You will identify root causes for customer dissatisfaction and recommend solutions to improve overall customer satisfaction.
Minimum Qualifications
What are we looking?
- Open to college graduates, college undergraduates, and associate degree graduates
- Must have at least 1 year of work experience in a BPO industry
- Amenable to work in BGC, Taguig
- Willing to go back on-site once recalled
Good to have skills:
- Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry
Required Skills
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Completed associate's degree
- Recruiter response to application
- Always
- Office Address
- 10th Floor, Uptown Tower 2, BGC Taguig, Metro Manila, Philippines
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About Accenture Philippines
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.