Accenture Philippines
Accenture Philippines

Customer Service Representative (CSR) | Accenture Taguig  

Accenture Philippines

 
  • Taguig, Philippines
    Barangka Ilaya, Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 2 months ago

2022-12-06T16:00:00+00:00
Job closed.

Job Description

Are you ready to accent on the future? Apply now and be part of Accenture’s growing organization of empowered people!

Accenture in the Philippines is currently looking for Customer Service Representatives who will be responsible in performing the following day-to-day tasks:

  • You will be responsible for managing various customer issues depending on account assignment (transactions can be related to billing and collections support, client inquiries, product support or inbound sales).
  • You will document troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution.
  • You will identify root causes for customer dissatisfaction and recommend solutions to improve overall customer satisfaction.

Minimum Qualifications

What are we looking?

  • Open to college graduates, college undergraduates, and associate degree graduates
  • Must have at least 1 year of work experience in a BPO industry
  • Amenable to work in BGC, Taguig
  • Willing to go back on-site once recalled


Good to have skills:

  • Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry

Required Skills

  • Communication Skills

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Completed associate's degree
Recruiter response to application
Always
Office Address
10th Floor, Uptown Tower 2, BGC Taguig, Metro Manila, Philippines
Industry
Information Technology / IT
Vacancy
100 openings
Website
https://www.accenture.com/ph-en

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About Accenture Philippines

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

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